While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its natural appearance and high quality, often comparing it favorably to professional lash extensions. Many find the application process surprisingly easy and quick, making it a game-changer for those who struggle with traditional false lashes. The lashes are comfortable to wear and can last for several days, with some users reporting up to a week or more. However, some customers also noted issues with the bond applicator, finding it difficult to control and leading to tackiness or bond residue around the eyes. A few other people also felt that the lashes did not last as long as advertised, with some experiencing them falling off within a couple of days. Additionally, a small portion of people were dissatisfied with the glue, citing allergic reactions or a lack of adhesion.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising the lashes for being a "game... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with the natural look,... See more

User experience

Users describe positive interactions with user experience, frequently highlighting the ease of application... See more

Order

People report positive experiences with their orders, with many expressing satisfaction and a strong intent... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the ability to replace salon... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really explicit instructions ! Very natural looking ! However the outside lashes don’t last as long and seem to move over night so need to reapply them once or twice within the weeks wear

Company replied

Rated 4 out of 5 stars

These take some practice even though the instructions are super clear. What helped the most was reaching out to customer service with my issues and they resolved each one of them. Even offered to re... See more

Company replied

Rated 4 out of 5 stars

Love these! After 15 years of lash extension appointments it was nice to try these out! My first application lasted about 2.5 days and then I washed my hair. Half of them came loose but that just tell... See more

Company replied

Rated 4 out of 5 stars

Absolutely love these lashes! Already saved 150€ in one month on lash refills at the salon. I've always been super bad at applying strip lashes and these are a gamechanger for that! Taking one star aw... See more


Company details

  1. #45 of 77 best companies in Beauty Product Supplier

Written by the company

Lash Glow offers high-quality, DIY eyelashes to empower your unique expression. Discover effortless beauty with our innovative designs and confidently embrace your individual style. Unleash your boldness with Lash Glow today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

In love with this!

This is a great product! The lashes are easy to apply and look great. I had professional lash extension done two times but people said this looks way better.
I am still learning the application techniques properly because the first set lasted 4 days. For the new set i applied a little less bond and it already feels sturdier.

Pros:
- easy application
- you can add your desired length.
- lasts long
- amazing costumers service!!! I didn't receive the bond at first and they immediately sent me one.

Cons:
- the lashes can stay sticky at places. Especially after a shower.
- I have not been able to reuse the lashes. The remover made them too greasy sadly because the still look good.

P.s I hope they add more brown coloured lashes. Also single length because I use 10mm way more than the 14mm.

December 15, 2025
Unprompted review
Rated 2 out of 5 stars

My lashes were coming off after three…

My lashes were coming off after three days when they suppose to come off after 7 days

October 13, 2025
Lash Glow logo

Reply from Lash Glow

Hey Anfal,

Thank you so much for letting us know, and I’m really sorry to hear about your experience.

In most cases, this usually happens due to application-related factors. We’d really love to help you get the best wear possible and guide you through any adjustments that can make a big difference.

Please email us at support@bylashglow.com, and our team will be happy to assist you further with tips, troubleshooting, or step-by-step guidance.

We’re here to help and want to make sure you have a much better experience next time.

Love,
Lash Glow Team

Rated 5 out of 5 stars

Obsessed

Obsessed! They are so easy to apply and the different lengths makes them look so much more natural. I also love that they offer a more natural brown option!

December 9, 2025
Unprompted review
Rated 2 out of 5 stars

Really cute but don’t stay and are tricky to apply

The lashes are really beautiful when put on correctly BUT they are very hard to get on well. I followed the step by step guide, watched heaps of TikTok’s about others using them, and still could barely do one eye in 20 minutes. A few issues were - the bind applicator left bond all around my eye. I was really careful but found it quite difficult to control due to the length of it, especially towards the outer corner of my eye, I always ended up with bonder on my cheek. I also felt that the time it takes to apply the lashes was almost impossible to apply bonder to the whole eye and then put the lashes on, I had to try to work on sections at a time which made it even harder. The sealant did help an amount with reducing the tackiness post application but not entirely. And the biggest issue is that they just don’t stay in. I’ve tried and tried and tried and the longest I got was 2 days. I cannot get them to stay on longer than that. There’s also a lingering stickiness even after they come off that’s hard to shake no matter how much remover you use or how much you wash your lashes.

For the price tag, I wouldn’t repurchase. They’re cute and fine for a night or day but definitely will be going back to my lash tech as I don’t have the patience for reapplying them nearly daily.

December 8, 2025
Unprompted review
Lash Glow logo

Reply from Lash Glow

Hey Jess,

I’m really sorry to hear that the application process has been so frustrating for you. We’d love to make this easier for you. This isn’t the experience we want for you at all.

If you could email us at support@bylashglow.com, our team will help you 1:1 and make sure you get results you feel good about.

We’d really appreciate the chance to turn this around for you.

Kind regards,
Lash Glow Team

Advertisement
Rated 4 out of 5 stars

Love the lashes not the glue though

Love the quality of the lashes and the variety of styles. I do not love the glue though, while it lasts for around a week, it’s tacky for quite a long time after applying. Even after using the sealer it’s tacky. Also the tube of glue dries out rather quickly, like after three applications, I need another tube. The lash applicator from the starter kits isn’t the best either. Ordered the new applicator hopefully it doesn’t stick to the glue so bad and holds the lashes better.

September 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

i looove these lashes so much

i looove these lashes so much! I don‘t need mascara anymore and they last for almost a week. I ordered the natural lashes and they look so soft and real. I really recommend them

November 4, 2025
Unprompted review
Rated 4 out of 5 stars

Loving this lashes so far

Loving this lashes so far, fairly easy application and glue is quite strong comparing to other glue. My only issue is that after application lashes feel tacky even after the sealer which makes eyeshadow stick to lashes. I tried cleaning it but it’s still there and looks kinda dirty. I hope here is a way to fix this problem.

November 3, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I purchased almost 2 months ago and I…

I purchased almost 2 months ago and I didn’t receive i send messages to the client service of lash glow they said ok no worries still didn’t do nothing
Zero service no commercial don’t care about the the clients so for me it’s fake

August 13, 2025
Lash Glow logo

Reply from Lash Glow

Hey Ulziikhishig,

We’re truly sorry to hear that you still haven’t received your package. According to the tracking information, your order was marked as delivered to your mailbox on August 21st.

We’ve been in contact several times over the past month and most recently sent you a DM on Instagram on Monday, October 6th, offering two solutions — to either resend your package or issue a full refund. Unfortunately, we didn’t receive a reply after that message, even though it was marked as read.

Please know that we always do our best to help our customers and make things right in situations like this. For that reason, we feel this review doesn’t fully reflect the efforts made to resolve your case.

If you could please get back to us, we’ll make sure to finalize this for you immediately.

Kind regards,
Lash Glow Team

Rated 2 out of 5 stars
Lash Glow logo

Reply from Lash Glow

Hey Khrystyna,

We’re truly sorry to hear that you were disappointed with our lash bond. We completely understand how frustrating it can be when the lashes don’t adhere or last as expected.

In most cases, when lashes fall off too quickly, it’s often due to a small step being missed during prep or application. We’d really love the chance to help you get the best results possible!

If you could please email us at support@bylashglow.com, we’d be happy to share some quick tips and a short video tutorial that many of our customers have found super helpful.

Love,
Lash Glow Team

Rated 5 out of 5 stars

As someone who wears lashes all the…

As someone who wears lashes all the time and have tried different brands lash glow by far have been the most comfortable and lightweight lashes I have ever tried. Very happy and will definitely recommend.

October 12, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I love my lashes

I love these lashes, best brand.
I love the wispy set but i feel that they are the least easy for reuse.
Would be great if they can come in the single length strips!
Thanks!

October 1, 2025
Unprompted review
Lash Glow logo

Reply from Lash Glow

Hey Melissa,

Thank you so much for the love!

You're absolutely right that the Wispy lashes need a bit more care when cleaning. The spacing between the lashes make them more delicate than our other styles.

The key is being super gentle during the cleaning process. Take your time removing any bond residue, and handle them carefully so the gaps of the lashes stay intact.

And regarding your request for the single length strips, we're actually working on producing them right now. Keep an eye on our website and socials for the announcement.

Kind regards,
Lash Glow Team

Rated 5 out of 5 stars

No more salon lashes!

I have using Lash Glow lashes for 10 months now. My favourite are Date Night.
I receive so many complements, people ask me which salon I go too?
Tell them, ditched the long salon appointments & use Lash Glow!
Easy & quick to apply, lasts me at least 14 days.

October 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look