Really explicit instructions ! Very natural looking ! However the outside lashes don’t last as long and seem to move over night so need to reapply them once or twice within the weeks wear
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These take some practice even though the instructions are super clear. What helped the most was reaching out to customer service with my issues and they resolved each one of them. Even offered to re... See more
Company replied
Love these! After 15 years of lash extension appointments it was nice to try these out! My first application lasted about 2.5 days and then I washed my hair. Half of them came loose but that just tell... See more
Company replied
Absolutely love these lashes! Already saved 150€ in one month on lash refills at the salon. I've always been super bad at applying strip lashes and these are a gamechanger for that! Taking one star aw... See more
Company details
- #45 of 77 best companies in Beauty Product Supplier
Written by the company
Lash Glow offers high-quality, DIY eyelashes to empower your unique expression. Discover effortless beauty with our innovative designs and confidently embrace your individual style. Unleash your boldness with Lash Glow today.
Contact info
2810 N Church St, PMB 53631, 19802-4447, Wilmington, United States
- support@bylashglow.com
- bylashglow.com
4.3
Excellent
332 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am obsessed!
I am obsessed!
Soooo easy to put on and the bundles makes my eyes look divine yet natural.
June 10, 2025
Unprompted review
Advertisement
I’m totally obsessed with these lashes
I’m totally obsessed with these lashes. I’m allergic to all glues that I’ve tried for individual lashes and I also don’t feel great with them simply because I love to be able to wash my face thoroughly including my eyes. These lashes give me that that option too.
The glue isn’t the best as I’ve had some fall off randomly and that was a bit embarrassing so the glue could be better, they’d be amazing .
I also love them cos they are light weight weight so I’m able to forget that I’ve got falsies on.
June 19, 2025
Unprompted review
Reply from Lash Glow
Hey Veronica,
Thank you so much for your lovely message — we’re thrilled to hear that you’re loving the lashes and that they’ve been a great alternative for your sensitive eyes! It means a lot to us to know they’re making your routine more comfortable and convenient.
I completely understand how frustrating it can be when a few clusters don’t hold as expected. This can sometimes happen due to minor application issues, so I’ve just replied to your email with a few helpful tips and a quick video tutorial to make sure they stay in place longer and feel even more secure.
If you have any questions or need further assistance, I’m always happy to help.
Regards,
Lash Glow Team
Lash extension's…
Fast shipping of products- very happy with the lashes, also got the bond and sealer for a discounted price! The application was super easy and quick, and so far staying on with no issues!! Definitely will be buying from lash glow again!
May 29, 2025
Unprompted review
Lashes are easy to use once you’ve…
Lashes are easy to use once you’ve figured out the right technique.
They last a bit longer than 7 days if you press on them each morning.
The only thing I find difficult if reusing them. Cleaning them without breaking them is close to impossible.
The prices are reasonable and the shipping is absolutely perfect.
Would highly recommend
May 24, 2025
Unprompted review
Don't last 7 days
They are ok DIY lashes, easy to apply for a newbie like me and they look good. But they do not last 7 days! Even with all the care if you're lucky they will last 48h. The bond applicator, sealer etc could be better and also the delivery takes too long for europe. You pay the shipping and still you have to wait more than 2 weeks to receive it. It would also be nicer if they have more models of lashes for a wet or manga look.
May 19, 2025
Unprompted review
Reply from Lash Glow
Hey Isabel,
We're truly sorry to hear that they didn’t last as long as expected. We completely understand how frustrating that can be. Typically, when lashes fall off earlier than expected, it’s often due to small details in the application process. If you're open to it, we’d love to help improve your experience by sending you a few helpful tips along with a short video tutorial. Feel free to email us at support@bylashglow.com and we’ll guide you through everything.
Regarding delivery – we totally understand the frustration with the wait time. Our delivery timeframe to Europe usually takes 6–10 working days, depending on the specific location. As for the shipping cost, this applies when the order total doesn't meet our free shipping threshold.
We also appreciate your suggestion about more lash styles like the wet or manga look – that’s a great idea and we’ve passed it on to our product team for future collections.
Regards,
Lash Glow Team
Advertisement
I was skeptical but these are easy to…
I was skeptical but these are easy to put on! Not sure how many days they will last but way easier than strips!
May 18, 2025
Unprompted review
Lifelong customer!
So easy to use I've repurchased top ups, I've tried natural, full volume and the mega, & I love them all! I was getting sick of expensive infill that took ages, so I decided to give these a go, they are easy to apply in less then 10mins, & you can reuse them!
April 16, 2025
Unprompted review
Glue doesn‘t stick!
I've been wearing DIY eyelashes from another manufacturer for three years. Now I've used your product and, unfortunately, I'm not satisfied. I tried both of the ordered eyelashes according to the instructions, and the next morning I only had a few lashes left. Then tried my own eyelashes, because they're much lighter. Unfortunately, they don't stick either. The bond is doing nothing, the applicator is really bad. I'm very disappointed with this product and I already wrote an email with my complaint but didn‘t recieve anything
May 2, 2025
Unprompted review
Reply from Lash Glow
Hey Tuğçe,
Thank you for reaching out, and I’m really sorry to hear that you’ve been disappointed with your experience using our products. We completely understand how frustrating it must be—especially since you’ve had success with other DIY lash systems for years.
We want to assure you that we haven’t received any previous emails from you, or we would have responded immediately. We've also checked our Spam folder and didn't find any email from you there. We’re truly sorry if your earlier message didn’t come through.
To help you get the best possible results with our lashes, we’d be happy to send you our tips and a detailed video tutorial. These guides have helped many of our customers extend wear time and improve application with both our lashes and bond.
Please email us directly at support@bylashglow.com so we can send those resources and assist you further.
Kind regards,
Lash Glow Team
Advertisement
For the first time my eyes look…Amazing
For the first time my eyes look amazing. I’m 60. I’ve tried every product out there only to find they don’t work. Thank you
May 1, 2025
Unprompted review
The mf glue!!!
The mf glue!!!!
I’m very disappointed with the glue…
I’ve tried for many hours combined to make the lashes stick, but they won’t!!!!
I had to buy another glue from Mac beauty, but still can’t use the lashes…
They just won’t stick 🙀
March 1, 2025
Unprompted review
Reply from Lash Glow
Hey Julie,
I’m so sorry to hear about the trouble you’ve had with the bond. I completely understand how frustrating that must be, especially after spending so much time trying to make it work.
Lash application can sometimes be tricky at first, especially if the bond isn’t applied correctly or if the lashes haven’t been prepped properly. We’d really love to help you get the most out of your lashes.
If you'd like, we can send over some tips and a video tutorial that shows step-by-step how to apply the lashes for the best, long-lasting hold. Please email us at support@bylashglow.com
Also, if the glue you received was faulty, we’re more than happy to offer a replacement.
Please let us know how you’d like to proceed — we’re here to make it right!
Regards,
Lash Glow Team
They helped me a lot I don’t use…
They helped me a lot I don’t use mascara anymore my natural lash growth as it’s safe to use them within 10 min I’m having a nice natural look lash
Love it
March 21, 2025
Unprompted review
These are great
These are great!
I’m a bit too oily to wear them long term but that’s okay, they look great and are easy to put on and take off. Great alternative to actual extensions!
April 25, 2025
Unprompted review
Advertisement
Love love love can’t love enough these…
Love love love can’t love enough these lashes! I get an easy week out of them before I need to put on a new set and I just clean and reuse! It’s amazing! Such a money saver!
May 1, 2025
Unprompted review
Tried other under lashes from high…
Tried other under lashes from high street brands but non stick. Have only been using these a week and they are so easy to put on and stay in place. Will definitely be using these from now on.
April 26, 2025
Unprompted review
Love the lashes it looks like it was…
Love the lashes it looks like it was professionally done 100/10
April 11, 2025
Unprompted review
Happy
I have been purchasing these for a while and I could not be happier. So easy to apply/wear/remove. Definetely recommend to all girls who are looking for cheaper option but great look!
April 13, 2025
Unprompted review
Advertisement
Love the volume lashes
Lashes are nice, love the full volume.
The lash bond is a lot less sticky than another brand I tried too :)
April 11, 2025
Unprompted review
Awesome product
Awesome product. So easy to apply and I can honestly recommend it to everyone.
April 1, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.