Bymeadowbank Reviews 19

TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Wouldn’t buy again it took nearly 2…

Wouldn’t buy again it took nearly 2 weeks to arrive and was really poor quality material, if my son wasn’t looking forward to using them so much I would of return them, very poor value for money.

March 7, 2021
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Reply from Bymeadowbank

Hi there,

Thanks for your review. It means a lot and we take customer feedback seriously.

As our shipping policy states; processing times are up to 72 hours and shipping times are 7-10 working days. In regards to the quality of the product, we would be more than happy to provide you with a replacement item if you believe you have been sent a faulty product.

Please don't hesitate to contact us via the 'Contact Us' form on our website.

Wishing you all the best,

By Meadowbank.

Rated 3 out of 5 stars

Placed an order on 14th Feb and only…

Placed an order on 14th Feb and only just received the produce (6.3.21) I did email when you sent request for a rating.

March 6, 2021
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Reply from Bymeadowbank

Hi Jennifer,

Thanks for your feedback, it means a great deal to everyone at By Meadowbank. Having looked into our email history I can confirm an email was sent on the 28th of February with further delivery information.

Wishing you all the best,

By Meadowbank.

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Rated 5 out of 5 stars

The children love these

The children love these, the colours are great. Didn’t have to wait long for delivery.

March 3, 2021
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Reply from Bymeadowbank

Hi Voilet, thank you so much for your kind review! It means a lot⭐️

Rated 1 out of 5 stars

As I have not received the purchase I…

As I have not received the purchase I have made as yet, I feel that I cannot rate this company yet.
I find it particularly strange that I have emailed them about it but have not had a reply from them directly.
I live in hope of receipt of my purchase!

March 1, 2021
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Rated 1 out of 5 stars

Order not received

Order not received although advised dispatched 20/02 now 01/03. Emailed and advised delay so why send an email saying on way.

March 1, 2021
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Reply from Bymeadowbank

Hi Philomena,

We hope you're having a great day! Thanks for leaving a review.

Having looked into your order, we can see you received an email saying your order was in transit to you because it had been dispatched. As advised on our website, we state shipping times of 7-10 working days. Due to your order being dispatched on the 20th only 5 working days have passed and we must allow further time to pass for your order to get to you.

We did inform you of a processing delay that had occurred on your order in yesterdays email. This was due to By Meadowbank receiving an unprecedented amount of orders due to popularity of the 'Push It Pros'. We can only apologise for this delay and any inconveniences this had caused.

Please expect to receive your order within the next few working days. We hope this helps!

If there is anything else we can do to assist you, please don't hesitate to send us an email via info@bymeadowbank.com.

Wishing you all the best during these times,

By Meadowbank.


Rated 2 out of 5 stars

Not yet received items so cannot give…

Not yet received items so cannot give review except that now concerned where parcel is!

March 1, 2021
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Reply from Bymeadowbank

Hi June,

Thank you for leaving a review it helps us out a lot.

Please send us an email via info@bymeadowbank.com and we'll be more than happy to look into your order for you and find out where it is!

Wishing you all the bet,

By Meadowbank.

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Rated 1 out of 5 stars

Items not yet received!!!

Items not yet received!!!
Still waiting......

February 28, 2021
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Reply from Bymeadowbank

Hi Luke,

Thanks for your review.

Be sure to contact us via info@bymeadowbank.com, quoting your order number and we’ll happily look into your order for you.

Wishing you all the best,

By Meadowbank🧡

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