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Bytevirt Reviews 

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TrustScore 3 out of 5

3.2

Web Hosting Company
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Company details

  1. Web Hosting Company
  2. also in
  3. Software Company

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

售后回复“问下AI”，计费复核仍拒绝退款和免费补救

我于2026年10月18日购买 ByteVirt 东京 DC1 VPS，年付22美元。服务器已交付，也确实使用过。之后 IPv4 从我的本地网络无法连接，客服称 IP 被封；IPv6 可以连接，但我遇到速度波动和超时。

我的一星主要针对售后处理。工单中客服曾回复“问下AI”“用海外的AI”。我询问具体排查、免费补救和部分退款，收到的回复包括要求更贵的套餐、拒绝退款，以及说明这款产品不是大陆线路优化。后来我另外向 Billing 部门申请独立复核，仍由 Robin D 回复“前面人员我们会进行批评，你的诉求全部拒绝”。此前他也明确拒绝免费调整、迁移或剩余价值无新增费用折算。截至2026年10月21日，未获得退款或免费补救方案。

为公平起见：这不是未交付订单；该套餐没有大陆优化线路保证，我也知道当前退款条款对已用流量及购买后IPv4被封有排除条件。我不能证明封锁原因，也没有证据认定上游故障或商家欺诈。但这种客服答复和投诉处理让我非常失望，我不推荐这次售后体验。

以上有付款及原始工单记录可供平台私下核验，公开评价不包含服务器凭据或私人联系方式。

October 21, 2026
Unprompted review
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