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C-Date UKReviews 

469
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Passed on their threatening letter warning me of their plans to enforce a bank account levy, wage garnishment and forceful disclosure of assets via affidavit to my solicitor they are claiming I owe t... See more

Company replied

Rated 1 out of 5 stars

This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTu... See more

Company replied

Rated 1 out of 5 stars

This company is the worst... Have just sent me an aggressive email demanding £49 for a membership I cancelled on day one of joining.. Stay away, my solicitor has their email and we will be con... See more

Company replied

Rated 3 out of 5 stars

Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... See more

Company replied

Company details

  1. Dating Service

About C-Date UK

Written by the company

C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!

For now or forever? It's up to you!

Written by the company

Just sign up, relax and connect with your matches.
Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
Data protection? Absolutely!
We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.

Contact info

C-Date. Love your way

Just sign up, relax and connect. No pressure. No fixed rules.

1.4

Bad

TrustScore 1.5 out of 5

469 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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1.4

All reviews

(469)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I requested my account be closed for…

I requested my account be closed for three months, since the last renewal occurred. I have emails detailing my cancellation request and now I have had an email threatening legal action if I don’t pay! Not cool. I have evidence that I requested cancellation.

The app does not make it easy to cancel at all. I don’t want to use the service anymore as stated in my cancellation request

January 11, 2025
Unprompted review
C-Date UK logo

Reply from C-Date UK

Thom, I understand you requested to cancel your subscription, and the team provided instructions to do so. When you canceled via the homepage link, your subscription was successfully terminated. However, as the cancellation occurred after the latest renewal, there remains one final payment to clear.

I understand you may not wish to continue using the service, but as you have used it until recently, we kindly request payment of the outstanding amount. Please note that if the balance is not cleared, the matter may be referred to external debt collection.

All relevant account and payment details can be found in the emails we’ve sent you. Should you have any questions or require assistance, feel free to get in touch.
Best,
Emma

Rated 1 out of 5 stars

I canceled my membership ages ago and…

I canceled my membership ages ago and now it says I owe them 253.12 even tho I have email proof I have deleted the account months ago

January 10, 2025
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Matt, can you please email me (Emma) at cdate-trustpilot@c-date.co.uk with proof of the claim for 253.12. I can't see anything about that on the account for which you've provided details for. Either you have another profile or the claim is not from c-date.co.uk? Best, Emma,

Rated 1 out of 5 stars

I tried to cancel because the app is…

I tried to cancel because the app is rubbish. There is no way to cancel and the FAQ sends you round in circles. A scam of a site.

January 8, 2025
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Dominic! I'm sorry to hear, if our site wasn't the right fit for you. I took a look at your account and your Premium-membership has already been cancelled. If you need help with something else, please don't hesitate to contact our customer service. Best, Noel.

Rated 1 out of 5 stars

I wasn’t able to cancel my subscription…

I wasn’t able to cancel my subscription tried to contact and heard nothing back

January 6, 2025
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi! Thanks for your review. I'm sorry to hear if you had troubles cancelling your subscription. I've now cancelled it and your Premium-membership won't be renewed. If you need help with something else, don't hesitate to contact our customer service. Thanks, Noel.

Rated 1 out of 5 stars

Scammers Scammer’s

They block you from canceling and send you a debt which is nonsense and harassment I will be suing them.

December 27, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi, Thanks for providing your account info, I've checked but can't see any cancellation attempt from you. Cancellation can be done via the link on the homepage before login. If you have proof of cancellation please send it to me at cdate-trustpilot@c-date.co.uk. Otherwise, the debt is valid and you are required to pay what is outstanding. When there is an unpaid debt, the subscription is cancelled. Best Emma.

Rated 1 out of 5 stars

I tried to cancel my subscription

I tried to cancel my subscription. I submitted a cancellation form many times over two weeks, each time throwing up an error and now they keep charging fees with every communication. Do not use! Scammers. I will be reporting them to trading standards. It is not my fault their cancellation form did not work.

December 24, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Thanks for providing your account info, I've been able to check your details and cancel your subscription. If you need more info or want to confirm anything else please contact me at cdate-trustpilot@c-date.co.uk, Best Emma.

Rated 3 out of 5 stars

Cancelling/deleting profile

I had a bit of an issue when I stopped using cdate, I found it difficult to cancel my subscription so just deleted my profile, they said I had to pay anyway but after speaking to them again they did agree to the way I cancelled and didn’t go any further with it and used common sense even though technically I hadn’t followed protocol, so I had a small issue which was resolved.

December 4, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi timotheeeee, thanks for the update. I'm happy to hear that we were able to help and resolve your issue. If you have more question, don't hesitate to contact us. Thanks, Noel!

Rated 1 out of 5 stars

Scam

Scam, I paid 9.99 and the website is a scam 5 woman who are clearly not real tried to cancel and they say they can refuse my request to cancel. I got my bank to block them July this year.
But they sent me a xmas present a letter saying I owe them £254.
So I've made it my mission to report this company to every authority.
I've reported them to action fraud
Citizens advice the dating association don't ever send me a letter again.

July 10, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Aaron! Thank you for your review. I’ve reviewed your account and found no record of a cancellation request to stop the subscription. After we were unable to process the renewal payment, we sent you two reminders. As the outstanding balance remains unpaid, it has been passed to an external agency. You will need to contact them directly for further assistance. Thank you, Noel.

Rated 1 out of 5 stars

Yes I looked at this site but never…

Yes I looked at this site but never entered a contract now there sending me stupid letters saying I ow them money ive contacted my solicitor and I won't be paying a penny to these people and if I get another letter il be taking them to court

December 16, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Garry! Thanks for your review. Unfortunately I can't find your profile based on this review alone and without knowing the details of your case, all I can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. If you prefer to discuss your case directly and in privacy, I suggest you contact the agency that is writing to you. Thanks, Noel.

Rated 1 out of 5 stars

Scam dating site.

Complex scam this dating site. I only asked for a month subscription and they continue to take money from my account afterwards. There is nowhere on their website to cancel your subscription. Dating site is rubbish, you see the same people all the time.

December 11, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Jay! Thank you for your review. Information about renewals is provided on our payment pages, and cancellations can be made anytime using the form at the bottom of our homepage—no login required. I've now cancelled your subscription to prevent further renewals. If you have additional questions, please don’t hesitate to contact our customer service. Thanks, Noel.

Rated 1 out of 5 stars

I did never sign up in C-date dating…

I did never sign up in C-date dating site someone is using my profile. I complain so many times to cancel my subscription and don’t send me mails and posts but their customers service not responding me and not giving me any kind of reasonable answer. Now they are taking 299 euro from me and the company is located in Germany I am not living in Germany then why they sending me post and mail I don’t know about this scam company and people they are totally fraud and taking money from people. They sending me lot’s of mail and warning post. Their cancellation policy is very complicated like as fill up the form and send to the company address by post. Why ?? I never seen this type of service. So my suggestion is that don’t pay any kind of fees to scammer and complain to the customer care.

Thanks.

December 13, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi! Thank you for your feedback. Unfortunately, I can’t locate your profile based on this review. Please contact me directly at cdate-trustpilot@c-date.co.uk, and we’ll assist you promptly. Cancellation is straightforward—simply fill out the form available at the bottom of our homepage. I look forward to resolving this for you. Noel.

Rated 1 out of 5 stars

The company and the agency are in…

The company and the agency are in Germany too - there is no legal jurisdiction as you are in the U.K. either. They may write to you and threaten you but it’s a tactic to scare you in to paying. There are many similar scams and they operate on scaremongering

December 9, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi and thank you for getting back to us. I've taken a look at your account and can confirm that we have received your payment, and you won't be renewed anymore. Your profile deletion is being processed. Best, Noel.

Hi again, same response as before, if you want me to actually look into your account and review whatever emails you claim to have sent to the customer service team, I am happy to help, otherwise your review is too vague and without verification. All the best, Emma.

Rated 1 out of 5 stars

UPDATE: Scam!! Never signed up EVER!!

UPDATE: I’ve fully explained to this dodgy company that I have never signed up to their service and my data has been provided to them fraudulently. However, they refuse to accept this and simply say ‘there isn’t any evidence to prove this and please pay the remainder of your. Disgusting attempt at extortion and fraud which I will never pay. My solicitor has taken this over now.

Literally never heard of this website before. Yet they contacted me asking for final payment. For context, I’ve been happily married for 5 years and with my wife overall for 7 years. In that time we’ve had kids together and can honestly say I’d never look elsewhere for female attention.

Not sure how or why this company thinks it’s me but someone has obviously signed up using my basic information.

I’ve tried to tell them this yet they just keep sending emails asking for payment and saying if you need helping paying contact Customer Service.

Why would I pay for something I have nothing to do with. Now I’m receiving letters requesting payment to my address - first clue that it’s someone else who’s signed me up is that it’s actually my parents address, of which I haven’t lived there for over 10 years.

Sent it to my Solicitor because in my eyes this is emotional distress, slander and an online scam.

Scumbags wanting peoples money at Christmas when I have kids and basically blackmailing me by sending letters talking about dating sites. Disgusting.

December 9, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Thank you for giving us more details. We’ve reviewed your case, and our customer service team has already been in touch with you regarding this matter. As this is a public platform, we’re unable to share specifics here. If you have further questions, please reply to the email from our customer service. Thanks, Noel.

Hi Gary, If someone has used your card and parents address pretending to be you and you're sure you didn't register on c-date.co.uk please do report it to the appropriate authorities, we'll certainly work with them and provide all information from the profile including any personal data and photos etc. However, since there's no details on this Trustpilot site to enable me to identify the profile you're referring to I can't check anything. Feel free to respond to the verification link that I've sent via this site. Otherwise, you can contact the agency that have written to you since it sounds like whatever account has been set up with all your details has been passed over to them due to an outstanding debt and that would be the quickest way to resolve the matter. All the best, Emma.

Rated 1 out of 5 stars

What a scam!!

What a scam!!! I have signed up for a month to this site but only used it a handful of times. Now I'm getting emails demanding payment as my subscription was automatically renewed. I didn't ask them to renew it. I will be taking it further
Be aware !!!

November 25, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Alex, thank you for your feedback. The renewal terms, including the cancellation period, were clearly outlined on the payment pages before subscribing. If you didn’t want your subscription to continue, you would have needed to send us a cancellation request to stop it. I’m sorry if you overlooked this information. If you need help with the outstanding payment, you can contact our customer service, they'll be happy to help you. Best, Noel.

Rated 1 out of 5 stars

C Date is a scam site

C Date is a scam site, after one day you could see all profiles where fake. I requested to delete my profile within the 14 day period but they failed to respond consistently. I tried various means of communication. The online FAX number is a fake non receipt number. They failed to respond despite me sending over 35 emails in 4 days. They use delay tactics to extort money. I reported them to trading standards action fraud and filed a police report for fraud. COMPLETELY AVOID THESE SCAMMERS

November 4, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Daniel, I'm sorry to hear about your concerns. To clarify, we don’t allow fake profiles on our site and have systems in place to detect any dishonest activity. We respect the 14-day withdrawal period and aim to respond to all inquiries within three working days of original request. Sending multiple emails may affect our processing times. Unfortunately, I couldn’t locate your profile based on the information provided. Please reach out directly to me at cdate-trustpilot@c-date.co.uk using your registered email, and I’ll be happy to assist you. Thank you! Noel.

Rated 1 out of 5 stars

Yet another site with ghost profiles

Yet another site with ghost profiles
Strung you along to keep buying credits buyer beware Friday 9th November

November 9, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Stephen, thanks for sharing your thoughts. While we can’t control when other members choose to respond, we're happy to offer profile tips if you reach out. Our site doesn't use credits—our Premium subscription covers all features, and canceling is simple through the link at the bottom of our homepage. Please contact us if you have any questions! Noel.

Rated 1 out of 5 stars

This company is now under fraud…

This company is now under fraud investigation in the UK, USA and Europe.

Claims are in with Action Fraud , National Fraud Intelligence Bureau and other global agencies!! Hundreds of potential victims!!

Do not transact anything with this company. POTENTIAL FRAUD ALERT!!

Potential Internet fee and Deb collector fraud!! Do not pay anything or respond to C Date, Interdate SA or their so called debt collector lawyers they may all be involved in the fraud and possibly complicit!! The customer ratings and reviews surely do not lie!!
Its a pattern from fee paying to no cancellation to bogus debt claims!! Potential Textbook Fraud!!!
FIU adviser notice!!

NB
Further to the reply below which is a standard reply expected from this potential scam.
An investigation by Action Fraud on a number of customers of C Date is underway and the principals of this business are now being covertly investigated using Police agencies in the UK,USA and Europe.

They will be aware shortly that they are being investigated and this note is to make potential victims aware of the dangers of transacting with this company.

People should pay particular attention to the hundreds of complaints against this company and be warned accordingly.

Further to the reply from C-Date it is more than clear is they just answer standard stock answers and they will be hearing from Police and fraud agencies within a few days.There are a large number of victim claims that are now being investigated by these agencies and they will be directly communicating with the principals of the company support.Please be aware of the dangers of transacting with C-Date.Further updates will follow.

November 4, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi, I'm sorry, but I couldn't find a profile in our database with the details you've provided. Please contact our customer support directly. Noel.

Thank you for your review. To clarify, we have not been contacted by Action Fraud. Should they reach out, we will fully cooperate with them. We encourage all customers to reach out directly to us with any questions or concerns. If you’ve been contacted by a debt collection agency, please communicate with them directly to clarify any details. Thank you, Noel.

Rated 1 out of 5 stars

The service was poor

The service was poor. No communication received from any member either initially or by way of a response. One exception was a member who sent a like, but her profile was deleted in under 24 hours - hence no reply to my communication.
The site states it want to make termination easy, but the method indicated is not available. The alternative method is buried in a legal document. It seems over officious to use the term "contract", and to demand name and address is highly irregular, officious and intimidatory. I bought one month's service and see no point in throwing good money after bad.

October 31, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Peter! I'm sorry to hear that your experience on our site has not lived up to your expectations. After a careful review of your case, I have refunded the subscription renewal payment. Your subscription has been cancelled. If you need help with something else, please don't hesitate to contact me at cdate-trustpilot@c-date.co.uk. Thanks, Noel.

Rated 1 out of 5 stars

Won’t cancel my subscription even…

Won’t cancel my subscription even though it’s within 14 days. Terrible scam
Haven’t responded to emails at all. Despite using the correct email given and completing the form.

October 22, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Rob! Thanks for reaching out! I've just had a look at your account and your subscription has already been cancelled and will expire at the end of the paid period. Thanks, Noel.

Rated 1 out of 5 stars

I subscribed to this dating site and…it's a con!

I subscribed to this dating site and immediately saw that it was not a genuine site. I tried to cancel the subscription but there were no links to do so. I came onto trust pilot and saw all these reviews and it became apparent the whole site is a scam. Immediately contacted my bank for advice and put a freeze on any recurring payments. This is low life scammers preying on vulnerable people looking at online dating. If I receive any demands for unpaid debts in the future I will be ignoring them... They have no case to claim money off me!

October 10, 2024
Unprompted review
C-Date UK logo

Reply from C-Date UK

Hi Scott! The link to our cancellation form is at the bottom of the homepage. You can also contact me at cdate-trustpilot@c-date.co.uk, and I'll cancel your subscription for you. Just remember to write from your registered email address, so I can find your profile. Thanks, Noel!

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