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C2 Education Reviews 421

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff, highlighting their knowledge, patience, and dedication, especially the tutors who are often described as excellent and supportive. Many also appreciate the product, noting improvements in scores and understanding of complex concepts, and finding the materials helpful for test preparation. However, some people were dissatisfied with the value for money and the price, feeling that the services were not worth the cost and did not lead to expected improvements. The service itself received mixed opinions, with some experiencing issues like administrative problems, lack of progress feedback, and concerns about the relevance of materials or the overall approach.

What people talk about most

Staff

Clients share positive opinions on staff. Reviewers consistently praise the teachers and tutors for being... See more

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the tutors for explaining... See more

Product

Users describe positive interactions with the product, highlighting its effectiveness in improving SAT and... See more

Value for money

Customers consistently express disappointment with the value for money. Many reviewers felt that the... See more

Price

Consumers express strong dissatisfaction with the pricing structure. Many reviewers feel that the company... See more

Based on these reviews

Rated 3 out of 5 stars

C2’s tutors are stars—our daughter jumped 3 ACT points while laughing through drills—but corporate admin is another story. Sessions ran late on Zoom, we burned hours re-explaining the roster shuffle,... See more

Company replied

Rated 3 out of 5 stars

First, they say unlimited tests.. Then they do not have the test paper for review till you take the class to review the tests, which is one set of classes for English and math.

Company replied

Rated 3 out of 5 stars

Nice people, not entirely helpful for certain topics

Company replied

Rated 3 out of 5 stars

Not a value for money. No feedback on student progress. Only reach out to sell more hours.

Company replied


Company details

  1. #19 of 19 best companies in Tutoring Service
  2. #9 of 9 best companies in After School Program
  3. #28 of 28 best companies in Class
  4. #120 of 128 best companies in Educational Institution
  5. #14 of 15 best companies in Private Tutor
  6. #5 of 5 best companies in Studying Center

About C2 Education

Written by the company

C2 Education Banner

At C2 Education, we believe in our students and their potential for greatness. We guide them toward achieving their dreams and help families benefit from a better education, now and always.

For over 20 years, C2 Education has been helping students improve test scores, boost GPAs, and gain admission to their dream colleges. We serve over 14,000 elementary, middle, and high school students each week at over 180 centers nationwide.

Our students’ success speaks volumes. In the past five years alone, C2 students have received over 25,000 dream college acceptances and more than $180 million in scholarship offers.

Together, we achieve great results — higher SAT and ACT scores, better GPAs, and more dream college acceptances.

Learn More at C2 Education

Contact info

3.5

Average

TrustScore 3.5 out of 5

421 reviews

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Rated 5 out of 5 stars

Great communication

Great communication, excellent tutoring.

April 20, 2025
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Reply from C2 Education

We're happy to hear that you had a great experience with our communication and tutoring services. Thank you!

Rated 1 out of 5 stars

All the decent teachers that can teach…

All the decent teachers that can teach junior and senior level classes quit unfortunately.

April 3, 2025
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Reply from C2 Education

Thank you for sharing your thoughts. We’re always working to ensure students have a great experience and appreciate hearing your perspective.

Rated 1 out of 5 stars

Very Disappointing Experience !!!

April 9, 2025
Unprompted review
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Reply from C2 Education

Thank you for your feedback. We’re sorry to see that your experience with C2 Education didn’t meet your expectations. We’d like to learn more about what happened and work towards a solution. Please email us at customersupport@c2education.com so we can assist you further. We appreciate the opportunity to address your concerns.

Rated 4 out of 5 stars

The ease of going to C2 has been great.

The ease of going to C2 has been great.
My son struggled with some of the math but they reduced the difficulty and he seems to be doing better.

April 7, 2025
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Reply from C2 Education

We appreciate your kind words and are glad to hear that you've found C2 to be a positive experience. We're also happy to hear that your son is making progress in math. We're committed to providing a supportive learning environment for all students.

Rated 1 out of 5 stars

High-Pressure Sales Tactics and Deceptive Practices

I strongly considered enrolling my daughter at C2 Education for SAT prep, but our experience during the initial consultation raised several red flags. They began by administering a diagnostic test, and surprisingly, she scored around an 1100—despite consistently scoring above 1400 on other legitimate practice exams. She mentioned that the test felt unusually difficult, and when I asked who created it, the center director reluctantly admitted it was developed in-house by C2, not the College Board. That alone felt deceptive.

Based on this questionable diagnostic, the center director pushed us to purchase an excessive number of tutoring hours, totaling thousands of dollars. We were told we had to pay upfront and sign a contract immediately. Her entire demeanor screamed high-pressure sales—she seemed far more interested in closing a deal than understanding my daughter’s needs.

The center director acted as if she’s was a college admissions expert, but all the advice she gave was laughably bad. I asked her where she went to school and what her background was. Let's just say, her international alma mater is nothing to brag about nor did she have any prior experience in education. The center director also promised individualized attention for my daughter, but a quick glance into the tutoring area showed cramped cubicles with one tutor juggling multiple students—clearly not the personalized experience we were being sold.

Looking at the other reviews on here, I’m so glad I didn’t enroll my daughter at C2. My heart goes out to all the families that have been scammed by this greedy, amoral company. C2 Education should be exposed for what it truly is: a SCAM!

April 7, 2025
Unprompted review
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Reply from C2 Education

We understand your concerns and appreciate you taking the time to share your experience. We strive to provide high-quality services and are disappointed to hear that your initial consultation did not meet your expectations.

We value transparency and will take your feedback seriously. We are committed to providing a positive learning environment and will continue to work towards improving our services.

Rated 5 out of 5 stars

Resistant learner

The communication to get in for an assessment and the ongoing communication is really easy and I appreciate that I always hear back quickly. My son really likes the structure of the program and says he finds it very clear and helpful. And he is resistant to learning, so to hear him say this means a lot!!

The program works well and adjusts to my son’s ever changing schedule. And they help us still navigate getting his needs met.

So far it has been a positive experience!

March 12, 2025
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Reply from C2 Education

Thank you for your kind words. We are thrilled to hear about your positive experience. We are dedicated to providing clear communication and a structured program that meets the needs of our students. It is rewarding to hear that your son is finding the program helpful and that you are pleased with the flexibility and support we offer. We are committed to providing a positive experience for all our families.

Rated 5 out of 5 stars

Dylan loves the instructors

Dylan loves the instructors - they explain concepts very directly with easy to understand language. Additionally the classes are easy to schedule

March 6, 2025
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Reply from C2 Education

We're so glad to hear that you're enjoying our classes! We appreciate your feedback and are thrilled that you find our instructors helpful and the scheduling convenient.

Rated 3 out of 5 stars

Average

Center Director and administrative contact both have left from the Millburn, NJ, center. The disruptions were not properly managed. Disrupted the interim meetings on SAT preparation.
Teachers are great.

February 27, 2025
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Reply from C2 Education

We understand your frustration with the recent changes at the Millburn, NJ center. We are committed to providing a stable and supportive learning environment for all our students. We appreciate your feedback and will use it to improve our services.

Rated 1 out of 5 stars

I had a similar bad experience

I had a similar bad experience, they are more focused on business than on educating our kids, their directors and managers are terrible, and I felt like they wanted to attract a lot of kids to make their business successful and sell them. I lost a lot of money here and no one is taking responsibility. I am preparing to file a complaint with the Consumer Protection Center.

February 25, 2025
Unprompted review
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Reply from C2 Education

Thank you for your feedback. We’re sorry to see that your experience with C2 Education didn’t meet your expectations. We’d like to learn more about what happened. Please email us at customersupport@c2education.com so we can assist you further. We appreciate the opportunity to address your concerns.

Rated 5 out of 5 stars

Really nice attentive team

Really nice attentive team.
Great schedule choice

February 12, 2025
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Reply from C2 Education

We appreciate your kind words! It's wonderful to hear that you found our team attentive and that you were happy with the schedule options. We strive to provide excellent customer service and are glad we were able to meet your needs.

Rated 5 out of 5 stars

A good experience that should continue

After years of brining my kids to c2. I Got my first chance to talk to the tutor and ask for specific areas we are looking for improvement on. Don’t be shy to ask they can make it happen. I wish I knew earlier

February 3, 2025
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Reply from C2 Education

We are so glad to hear that you had a positive experience! It's wonderful that you were able to connect with the tutor and get the specific support you were looking for. We are always here to help in any way we can.

Rated 1 out of 5 stars

Took our $8,500 and refuse to return our money -class action lawsuit

We paid $8,500 to this company for our daughter’s studies. We did not use their service since we found it it's different than what they told us. We have requested a refund for our money and were promised we would get a refund, but we never received the refund. They are no hostile to us and refusing to return our calls. Their office in Rancho Cucamonga is staffed with a very rude staff. They basically stole our money. We will file complaint with the attorney general and file a lawsuit.

February 3, 2025
Unprompted review
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Reply from C2 Education

Thank you for sharing your experience. We’re truly sorry to hear that it did not meet your expectations. We understand how frustrating this must be, especially regarding the refund process and your interactions with our team. We take feedback like this seriously and will be reviewing our processes to ensure we provide the best possible experience for our families. We appreciate you bringing this to our attention.

Rated 1 out of 5 stars

How can a company exist like this

How can a company exist like this? They are just tricking people! They are scamming families, playing with their hopes and dreams. They sold us a very expensive package, it was based on hours of study/teaching. They said we can use among siblings, freely and no expiration. So I trusted them and paid almost $9,000. My son was not benefitting so I tried to send my daughter and they said it expired. For months I been trying to beg them for tutoring or any refund because I worked so hard this is a lot of money for me. It was for my kids future. They are very cold and so rude. They said I can pay more and get more hours! This is unbelievable. Is anyone else in this scam?

November 1, 2024
Unprompted review
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Reply from C2 Education

Thank you for sharing your experience with C2 Education. We understand your frustration regarding the expiration of your purchased hours. Our policies are designed to provide fair and consistent service to all students. We strive to work closely with families like yours to notify you in advance of any expiring hours, allowing ample time to create a plan and ensure that those hours are put to good use. We’d like to learn more about what happened and work towards a solution. Please email us at customersupport@c2education.com so we can assist you further.

Rated 5 out of 5 stars

Amy is amazing and always helpful in…

Amy is amazing and always helpful in any way. Amazing Teachers who are always there to help out in anyway. Fionna is amazing she will go out of her way to make sure students get their work completed. Fionna has helped so much for my son with his college essays.

January 22, 2025
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Reply from C2 Education

Thank you for your kind words! We're thrilled to hear how Amy and Fionna have made a difference for your son. Our dedicated tutors and team members work hard to support students with college essays, SAT prep, and personalized academic guidance. We’re glad to have been a part of your son’s success!

Rated 5 out of 5 stars

C2 is the right choice!

Our family has had an exceptional experience at C2 Education Sterling, where we’ve been supported for nearly 7 years. As immigrants to the U.S., we were unfamiliar with the school system and the college application process. From the very beginning, the Director took the time to meet with us, providing a clear timeline and detailed steps to help our children navigate the path to college. She went above and beyond, offering guidance through the application process and ensuring that our kids had all the information they needed to increase their college opportunities. She knows each child by name, making them feel welcome and at home as they enter C2’s doors. Her dedication and attention to detail were key in matching our kids with tutors who were a great fit for them and coordinating their schedules to ensure everything ran smoothly.
The tutors at C2 have been incredible, providing not only SAT preparation but also ongoing support to help my children improve in areas where they needed extra help. Thanks to their hard work, my kids saw significant improvements in their test scores and received positive responses from colleges.
We highly recommend C2 Education Sterling to any family looking for a nurturing, supportive, and effective tutoring center.

January 16, 2025
Unprompted review
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Reply from C2 Education

Thank you so much for your thoughtful and detailed review! We are so happy to have supported your family over the years and helped guide your children through SAT prep and the college application process. It's wonderful to hear that our Director’s dedication, the support from our tutors, and our personalized approach made such a positive impact. We appreciate your trust in us and are thrilled to have been part of your children's academic journey. Best of luck with all of their future endeavors!

Rated 5 out of 5 stars

C2 Education Westport

We worked with C2 Education, Susan, and Matt in Westport CT this past year. My 17y/o has ADD and needed help with her study skills and test prep for the SATs and organizational help with her college applications. They were wonderful, flexible, and diligent. The tutors were smart and approachable (especially Maggie!) Her test scores increased and she is now receiving positive responses from the colleges she is interested in! I highly recommend them!

December 14, 2024
Unprompted review
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Reply from C2 Education

Thank you for sharing your positive experience with C2 Education! We're so glad to hear that our flexible approach to SAT prep and college application guidance made such a difference for your daughter.

Rated 5 out of 5 stars

From the moment we walked through the…

From the moment we walked through the doors, we felt a warm and welcoming atmosphere. The facility is clean, bright, and filled with engaging toys and activities. The staff members are not only highly qualified but genuinely care about each child’s well-being. They take the time to get to know each child individually, celebrating their unique personalities and interests. My little one has blossomed in their care, forming friendships and learning new skills every day. The daily updates and photos they provide make me feel connected and reassured while I'm at work.

November 28, 2024
Unprompted review
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Reply from C2 Education

Thank you for your kind words, Sandra! We’re thrilled that you and your little one had such a positive experience with us. At C2 Education, we prioritize creating a welcoming environment where students feel supported, whether it’s for SAT prep, ACT prep, or any other academic assistance.

Rated 3 out of 5 stars

My daughter's SAT scores lowered after…

My daughter's SAT scores lowered after spending the money for a tutoring package. She often came home saying she worked on her own during the session. I do not feel like the experience was worth the expensive price tag.

November 26, 2024
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Reply from C2 Education

Thank you for your feedback. We’re sorry to see that your experience with C2 Education didn’t meet your expectations. We’d like to learn more about what happened and work towards a solution. Please email us at customersupport@c2education.com so we can assist you further.

Rated 4 out of 5 stars

There is a need for better specialized…

There is a need for better specialized tutors. It will greatly help to support the transition from tutor training to application in real class. School curriculum is different than AP exam. Subject matter experts are needed beyond just AP curriculum. Thank you

November 26, 2024
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Reply from C2 Education

Thank you for your feedback, Sameepa! We value your input on specialized tutoring. At C2 Education, we strive to ensure our tutors are equipped to help with both AP exams and SAT/ACT test prep, offering expertise that goes beyond the classroom. We’ll continue working to meet the diverse academic needs of all our students.

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