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ELEGOO CA Store Reviews 766

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 730 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the high quality of the products, noting their exceptional performance and ease of use, even for beginners. Many appreciate the fair pricing and the quick delivery service, often highlighting that items arrive well-packaged and in good condition. The overall user experience is frequently described as amazing, with many consumers expressing satisfaction with their purchases and the company's ongoing service. However, some people were dissatisfied with aspects of the delivery management, mentioning issues with tracking information and delays. A few other people also felt that some products arrived damaged or with missing peripherals, leading to frustration with the resolution process.

What people talk about most

Product

People report positive experiences with product. Many customers are happy with the company, their service,... See more

Quality

Customers consistently note positive experiences with quality, praising the exceptional product performance... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the fast and efficient shipping.... See more

Price

Reviewers mention positive feedback about price. Many customers found the products to be a great value, with... See more

User experience

Consumers find user experience to be positive, highlighting ease of setup and use, with many reporting that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The elegoo centauri carbon printer is working mostly okay, the wifi won’t connect to the elegoo slicer unless I power off the router and 15 seconds later power back on. I need to use a usb stick to tr... See more

Rated 4 out of 5 stars

Everything I've ordered from Elegoo Canada has arrived and been exactly what I ordered/wanted. I once bought a part from the big "A" and unfortunately it arrived as something someone had already taken... See more

Rated 4 out of 5 stars

Would be a definite 5 star rating except I've had to wait a long time for my full order to be delivered. Still waiting! The printer works well. 20 hours of printing with no problems. One synchronizat... See more


Company details

  1. Electronics Store
  2. Electronic Spare Parts and Components Store
  3. Equipment Supplier
  4. Handicraft
  5. Printer and Scanner Store

Written by the company

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.


Contact info

4.2

Great

TrustScore 4 out of 5

766 reviews

5-star
4-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I'm a repeat buyer at this point.

I'm a repeat buyer at this point.
I first bought a neptune 4 max, and loved it! Huge build area, and the machine just works! I wanted a large bed printer.
*I am comming from and ender clone. *
When it came time to upgrade my resin printer, (From anycubic mono 4,) I once again found myself leaning towards elegoo, and ended up with a Saturn 4 ultra 16k.

Just couldn't beat it dollar for dollar, and it checked all my boxes and more!

Theres nothing wrong with my old ones, or those brands either, but Elegoo definitely won out, and I have no regrets. Been printing away like a mad man!
(I'm trying to develop a side hustle with reproducing and printing vintage car parts and custom parts, as well as dabble in local markets with things. )
The capability and reliability of these machines has been invaluable as well.

Anyways, I'm sure I'll be buying from them again!
(I'm looking at you brand new Jupiter 2's!!!)
The idea is to use this to make enough money for the Jupiter and beyond!!! 😆

April 22, 2026
Rated 5 out of 5 stars

Happy customer

The order arrived in time. The product is high quality. Happy with my purchase. Will order again for sure.

April 21, 2026
Rated 2 out of 5 stars

Parts not available

The delivery was fast, the product easy to use but i was not able to buy everything i wanted. For example the Assembled Extruder Hotend Kit for Centauri Carbon 2 is impossible to buy. I think i wil have problems replacing parts in the future with your companie. I shoud have buy a bamboolab

April 19, 2026
ELEGOO CA Store logo

Reply from ELEGOO CA Store

Dear customer,
We completely understand your concern. The Centauri Carbon 2 is still a fairly new product, and some replacement parts are not yet available online — we truly appreciate your patience. If you need assistance, please feel free to reach out to us at https://elegoo.com/pages/contact-support.
Best regards,
ELEGOO Team

Rated 5 out of 5 stars

Love the printer

Love the printer, it mutch faster than I thought. The only downsides are the noise it makes and the shaking but besides that it's a 10/10

April 20, 2026
Rated 5 out of 5 stars

Efficient Support Team

Despite buying a used model, the guys in the support team were very efficient and responded quickly to my concerns about the printer.

April 20, 2026
Rated 5 out of 5 stars

Can’t go wrong

This is great, consistent, cheaper than average filament and the silk colours are beautiful. It ran great in all of my different printers including Bambi, flashforge and Qidi. Highly recommend

April 7, 2026
Rated 5 out of 5 stars

Outstanding value, fast delivery, and great support

I had an excellent experience ordering from the ELEGOO CA Store. The products arrived quickly, were well packaged, and everything worked perfectly right out of the box. The quality of the components is impressive for the price, and it’s clear a lot of thought went into the design and documentation. As someone who builds DIY electronics and Raspberry Pi projects, I really appreciate how reliable and beginner‑friendly their kits are. I’ll definitely be ordering from ELEGOO CA again and recommending them to friends.

April 19, 2026
Rated 5 out of 5 stars

The Elegoo Centauri Carbon 3D printer…

The Elegoo Centauri Carbon 3D printer exceeded my expectations out of the box. I was an early adopter of 3D printers, so I was used to having to continuously modify or rebuild my machine to keep it functional, so it was an absolute pleasure that the printer self levelled and the prints were perfect. I just love the enclosure, it worked great with PETG, so ready to try experiment with more challenging materials such as POM Acetal.

April 16, 2026
Rated 4 out of 5 stars

Fast easy shipping

Fast easy shipping
Easy to setup apart from the 2 tiny screws for the 4 filament chamber on top bit of nightmare with cable in way maybe screws should be in front.

April 16, 2026
Rated 2 out of 5 stars

I recently received my Centauri carbon…

I recently received my Centauri carbon 2 and the first few prints were okay, but then started getting prints that were failing. Even after repeating washings with dish soap, neither petg or pla would stick to the plate. I manually leveled the bed, ran multiple auto leveling sequences, but finally tried a layer of glue stick and that made a print finish. I honestly don't think glue stick should be necessary on a new, clean machine. I have a cheaper bambu a1 mini, and never seem to have these adherence issues.
Update:
Elegoo contacted me very quickly, and with some adjusting on my part, and some advice from them, I seem to have gotten the printing issues mostly resolved. My lower level of experience printing, may have had me expecting too much and not realizing it may need fine tuning. Overall I am much happier with my experience now.

April 12, 2026
ELEGOO CA Store logo

Reply from ELEGOO CA Store

Dear customer,
Thank you for taking time to leave your review.
We're truly sorry for this experience and completely understand your frustration. We have sent you an email to learn more and offer our help. Please check your inbox. Thank you.
Best regards,
ELEGOO Team

Rated 3 out of 5 stars

The configuration software is terrible…

The configuration software is terrible and constantly being challenged with authentication is very annoying, the printer is mechanically awesome but the software UI is really really terrible

April 15, 2026
ELEGOO CA Store logo

Reply from ELEGOO CA Store

Dear customer,
Thank you for your honest feedback. We sincerely apologize for the frustrations caused by the software and authentication process. We will review and work on improvements. Thank you for helping us get better.
Best regards,
ELEGOO Team

Rated 1 out of 5 stars

200$ and let it in front of stranger see what happen

the pakage was left in front of the appartement complex door instead of a secure place or to let me pick it up to fedex office. now i have pay 200$ for nothing. my pacage was stolen.

April 14, 2026
ELEGOO CA Store logo

Reply from ELEGOO CA Store

Dear customer,
We're truly sorry for your loss and the frustrating delivery experience. We see that you already have a support ticket open — rest assured, we will follow up closely and work to resolve this to your satisfaction. Thank you for your patience.
Best regards,
ELEGOO Team

Rated 5 out of 5 stars

I've been 3d printing for 5 years now…

I've been 3d printing for 5 years now and have used many different brands of filament.
I would definitely say that my go to filament now is Elegoo as I haven't had any issues at all.
The price is very reasonable and the quality is very good.
In short.....yes I would recommend Elegoo filaments.

April 14, 2026

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