CabinetParts.com Reviews 

8,793
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and professionalism of the products, often finding exact replacements that meet or exceed expectations. Many people appreciate the wide selection available, and the ordering process is frequently described as easy, supported by a helpful, knowledgeable, and polite customer service team. However, some customers noted challenges with delivery, including vague or broken windows and occasional packaging concerns. A few other people also felt that changing or canceling orders was difficult, and some reported unhelpful customer service when seeking information or problem resolution.

What people talk about most

Product

People report positive experiences with product, often praising the quality and finding exactly what they... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting positive experiences such as quick... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising quick delivery times and items... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the helpfulness and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the products as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ordering is easy and quick to arrive. My only complaint is , supposedly, I am to receive a Veteran’s discount. I am a 100% Service connected Disabled Veteran, Vietnam Veteran and former Marine.B... See more

Rated 4 out of 5 stars

Installation was easy. These fit perfectly and did not have to drill new holes, everything lined up. So it only took me a couple of hours to replace my whole kitchen(smaller size kitchen). My only com... See more

Rated 4 out of 5 stars

This company had exactly what I needed at a good price. Shipping was not free but it was Fed Ex and arrived quickly. I would suggest better packaging since the driver threw the envelope down on my cem... See more

Rated 5 out of 5 stars

CabinetParts is an awesome company with truly professional cabinets and parts. However, their sample system is horrible. I suggest that they make sample pieces of their cabinet doors, both types a... See more


Company details

  1. Hardware Accessories Store

Written by the company

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(8,793)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

This is my second time ordering

This is my second time ordering. Their brand of drawer slides are good quality and packaged well. Shipping was quick. Haven't needed to contact customer service for anything as my orders have been correct. As a cabinet builder, this is my new go to company.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

Parts are not detailed enough and…

Parts are not detailed enough online (Hole Dimensions for example) and returns cost too much. If they refunded everything it would be alright but this is something that should not be my responsibility to cover. Bad business

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what you want

Website easily navigated. Very quick service.
Had purchased same product from competitor thinking was best price. Wrong. Cabinet parts.com has best price I have found with quality products and best customer service.

June 4, 2026
Unprompted review
Rated 3 out of 5 stars

Purchasing process was easy

Purchasing process was easy, but the product, while of good quality, does not match what it is replacing as well as I had hoped. So it seems I'm stuck with something I cannot use or may be forced to buy additional pulls so all match.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered from cabinets parts before had…

Ordered from cabinets parts before had a good experience. This time order was shipped quicker than I thought with the holiday weekend. When parts arrived boxes were a little bit damaged but I think that’s the shipping company. FedEx delivered. It kind of plopped it on the front porch but upon inspection all my parts were in good shape. Will be definitely ordering from this company again.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good website

The website is clear and simple to navigate.
They make useful suggestions for additional parts you might have forgotten or didn't know about!
Paying is safe and quick.
Delivery is on time too.
Happy to keep using this company for future projects.

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Customer Service

Placed order, received order confirmation, and dayyyys later get an email needing to confirm my identity with a government licensed ID. I’ve never had to do that with any other online order. (And this one was a small one.) I called immediately and told them I would not be doing that and asked if there was a work around. She says yes there is, so I followed instructions. Again another 5 days later I received an email stating the order was cancelled because I failed to verify my identity… When I called the company the customer service rep was rude and combative. I informed them they’ve lost a good customer. Sad that good customer service no longer accounts for anything.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good pricing and fast shipping

Good pricing, and fast shipping on the Blum undermount drawer slides that I needed to replace a different, discontinued brand that was failing in most of my personal cabinets. Blum slides are superior to most, if not all brands, and relatively easy to install, providing you have your sizing accurate on the drawer boxes. CabinetParts.com has an excellent selection of parts and hardware, with good to great pricing on most items.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service and Product…

Terrible service and Product descriptions. Every single thing I have ordered from this company was wrong size and never once do they allow for returns. They claim they have been used and will not return them. I will never use this company again

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very nicely made

Very nicely made. I ordered cabinet doors with 4 lights each. The only things was that I expected I would be able to put a piece of glass in each light, but it was made for only 1 large piece of glass. I guess that's the way things are made now.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Easy partner for a DIY project

Their website was very easy to navigate and find the right part. It was a European angled hinge by Salice and was very difficult to find at other stores. CP fulfilled the order perfectly and got it to me within two days. I’m very happy with them!

April 1, 2026
Unprompted review

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