Cactus Kingdom Reviews 

1,190
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of their products, from seeds with excellent germination rates to healthy, well-established plants. Many people appreciate the unique and extensive selection of hard-to-find species available. Furthermore, reviewers frequently highlight the fast and reliable delivery service, noting that orders arrive promptly and are always exceptionally well-protected. The smooth ordering process and the company's excellent customer support also contribute to a positive overall experience for many. However, some customers reported issues with delivery, including packages not being received or encountering problems with customs.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the high quality of seeds... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of seeds and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and reliable delivery times,... See more

Order

Reviewers mention positive feedback about order, with many customers praising the quick processing and... See more

Service

Customers had positive experiences with service, often describing it as smooth, prompt, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fun seed selection, great customer service, and premium cactus substrate that can't be beat! What more could you ask for? Seeds germinate and are true to what is ordered. I've had wonderful support fr... See more

Rated 5 out of 5 stars

So far I have placed three orders from Cactus Kingdom and was very pleased with the quality of the plants and especially the thoughtful packaging that keep them safe in transit. I would highly reco... See more

Rated 5 out of 5 stars

As a repeat customer I love the sheer selection of seeds of hard to find species, varieties, and locales. The sprouting ratio has been good for me and my older cacti, born from previously purchased s... See more

Rated 5 out of 5 stars

It was a pleasure to shop at Cactus Kingdom,their experience and service is a five star.However after a month since I put my order I have not received anything,no message from postal service or costu... See more


Company details

  1. Plant Nursery
  2. Decoration and Interior Design Store
  3. Flower Market
  4. Herbal Medicine Store
  5. Hobby Store
  6. Plant Display Store

Written by the company

Cactus Kingdom is a specialty mail order cactus nursery. It is the only nursery in Canada providing many of the rare cacti, seeds, and succulents on offer. Worldwide shipping is available. Astrophytum, Ariocarpus, Copiapoa, Geohintonia, Lophophora or Peyote, Aztekium, Opuntia, Orbea, Psedolithos and Trichocereus are just some examples. There is an extensive collection of fresh cactus and succulent seeds also available. Over two dozen varieties of Lophophora also know as peyote cactus are offered and many Trichocereus land races and hybrids such as Trichocereus Pachanoi | San Pedro, Trichocereus bridgesii | Bolivian Torch, Trichocereus scopulicola, Tricocereus peruvianus | Peruvian Torch. Discrete worldwide shipping is available with a delivery guarantee on all orders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,190)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m very happy with my purchase from…

I’m very happy with my purchase from Cactus Kingdom! The seeds I ordered arrived very fast and they look great! I was super impressed with the selection of species on the website. The fact that they are a Canadian website is even better. I’m happy to buy local.

May 2, 2025
Rated 5 out of 5 stars

The Best

I've purchased seeds twice in recent months from Cactus Kingdom and both orders arrived in good time. The first order 8 days and the second order 6 days. I'm in the United States. My first seeds are germinated and thriving and I'm looking forward adding to my cacti collection. Great quality seeds, selection and communication.
Cactus Kingdom is a pleasure to do business with.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Border customs/UPS lost my package

Border customs/UPS lost my package but Cactus Kingdom still made it right and replaced my seed order. They are dedicated to make their customers happy regardless of the circumstances and that means a lot. I will definitely order again.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Buying from this company was a great experience. Quick communication, fast shipment and no problems. Would buy from again.

March 28, 2025
Rated 4 out of 5 stars

Well

Well, I haven’t talked to anyone and just ordered online. The seeds I ordered came at appropriate time. So small I lost a pack already. But that’s on me. I’m waiting for live caucus soon

February 10, 2025
Rated 5 out of 5 stars

This place is fantastic

They have a terrific selection of cactus. The specimens they sent me were in excellent condition. The cold weather packaging was impressive. Great soil selection as well.

My only quibble is that when you pick the medium or large plant option, you don’t know what you are going to get. Matt emailed me, though, to say he would help me pick specimens. So, reach out to him if you have something particular in mind.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Six days and already one as sprouted

I ordered seeds and they arrived quickly. I was able to germinate them the day. they arrived 6 days later already have one seedling the packaging was ok but could be a little stiffer.

February 10, 2025
Rated 5 out of 5 stars

Good packaging

Good packaging, fast shipping.
I chose to be cheap and no tracking shipping. Item was delivered withing 10days. Communication was good. Won't hesitate to order again.

February 3, 2025
Rated 2 out of 5 stars

Unexpected results.

I'm an experienced grower have grown this type of cactus I went to germinate all 50 seeds in two seperate containers and not one has popped up... I doubt they're going too either it's been like 2 weeks plus.

January 22, 2025
Cactus Kingdom logo

Reply from Cactus Kingdom

Wayne, you shared photos with us of a water logged muddy swamp in a tray. You say you are an experienced grower. No cactus seed will ever grow in such conditions. Sorry, but we cannot be responsible for grower error. We provide a clear guide online and there is lots of information online.

Rated 1 out of 5 stars

Did not receive seeds

February 3, 2025
Cactus Kingdom logo

Reply from Cactus Kingdom

Hi Jackson,
Economy shipping was selected for this order, which can sometimes take longer. The estimated delivery time is 14 days, as noted in the shipping details. Today marks only 11 days, so please allow a bit more time for the delivery to arrive. We appreciate your patience and understanding.
Thank you!

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