CA Detailing Reviews 

578
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide range of products, noting their effectiveness and durability, alongside competitive pricing and frequent special offers. Reviewers frequently highlight the fast, efficient, and well-packaged delivery, ensuring items arrive quickly and undamaged. The service is also highly regarded for its professionalism and helpful communication. However, some customers experienced delivery issues, such as significant delays or lost packages, even when expedited shipping was paid for. A few also reported products arriving damaged or having leaked during transit.

What people talk about most

Product

People report positive experiences with product quality, often highlighting items like the Karcher K Series... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and efficient delivery... See more

Price

Reviewers highlight positive aspects of price, consistently finding items to be well-priced, competitive, and... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the fantastic... See more

Quality

Customers consistently note positive experiences with quality, praising products as well-made, solid, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered from CA multiple times. Always had really good experiences, staff have been very helpful with any issues. Recently bought the CA wash mitts which are actually really high quality while being r... See more

Company replied

Rated 5 out of 5 stars

Superb service and a quality product. I've bought alternative hoses before but they've never been that well-made or as flexible as they state. The CA detailing product is quality and doesn't twist or... See more

Company replied

Rated 5 out of 5 stars

The order was completed quickly and sent out the next day the third party that the deliver the package lost it in transit. The team at CA Detailing were informed and dealt with issue. They sent the re... See more

Rated 5 out of 5 stars

Great service from CA detailing. Prices were good, everything arrived as expected and all products were of good quality, including a couple of CA Detailing branded items. Delivery was quick which wa... See more

Company replied


Company details

Written by the company

CA Detailing for all your car care needs!


Contact info

4.8

Excellent

TrustScore 5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(578)

266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect!

Having mislaid the piece of foam I'd been using for years as an appliance engineer, finding a replacement turned out to be not straightforward, most were either thin or too hard most to big to fit inside tool bag This one is perfect, it could have been made to measure. Highly recommend the product and the company as price and delivery were great.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, excellent site with a a lot of great products. Fast delivery and a pleasure to deal with.
Will certainly use again.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

What Karcher users have been waiting for!

I recently bought the Karcher K Series Flexi Upgrade Bundle V2 (with 10m hose) for my K4 Premium Full Control washer. What a great kit and I'll tell you why..

It comes with all the necessary hardware to upgrade your standard washer. (Remember to fully check the box so you don't miss anything like I did, doh!). The quality of the parts is extremely good, brass or stainless steel where needed.

For me, the flexi hose alone is well worth the money. I'm no longer fighting with endless twisting and kinking that you get from the standard hose. My premium sheet comes with a hose reel drum attached and the 10m flexi hose fits on perfectly.

All in all, a great bundle, good communication via email with the company, and highly recommended! (Look out for their regular discount offers 😉).

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Detailing shop - Visit

Fantastic Detailing shop with plenty of great suppliers to choose from, with a detailed description about the products and how to use them. The products are well priced. The delivery is prompt and the goods were well packed. I will be revisiting this shop in the very near future

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Useless

Waited 8 days to receive my order after feeble excuses, paid extra for 24hr delivery (not refunded).
Leakage from products in the box.
First and last order from this company.
emails ignored until i asked for a refund.

June 3, 2026
Unprompted review
CA Detailing logo

Reply from CA Detailing

Hi,

Thank you for taking the time to leave a review — though I'm genuinely sorry to read about your experience, as this is far from the standard we hold ourselves to.

A delay of 8 days alongside unanswered emails is simply not acceptable, and I completely understand your frustration. We take our communication seriously, and it's clear on this occasion we fell short.

Regarding the 24hr delivery charge and the leakage issue — I'd like to look into both of these personally. If you could reach out to us with your order details to our support email, I'll make sure this is reviewed myself and addressed properly.

We'd welcome the opportunity to make this right.

Samir
CA Detailing

Rated 5 out of 5 stars

Multiple items delivered at once

Multiple items delivered at once. All arrived quickly in one package. A no hassle purchase, the only downside is they use the “shop” app via shopify tracking system which I won’t download due to it connecting via your Microsoft account and data gathering/security concerns so I wasn’t able to track the item but great service. Thank you!

June 1, 2026
Unprompted review
Rated 3 out of 5 stars

3 stars overall

3 stars overall, my first order had a leaking bottle of quick detailer all over the other bottles and buffing towels. Out of the 3 bottle they only taped up two. Not good enough one star. But my last order was a five star good products and arrived swiftly and well packaged.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed (First time using them)

Extremely disappointed. Ordered 2 items a heavy cut compound and super finish. Then following an email to say the items have been dispatched I recieve a call to say the heavy cut it out of stock. Given the option that they can send out the super fine , refund the heavy cut and let me know when it's back in stock. Any detailer will know that the heavy cut is the important one. Why would I want one without the other. Asked them as a gesture. Couldn't they just send me the one litre heavy cut to compensate me as its not my fault the website was wrong and its going to cost me a full polish job . Then to be told , you can have 10% of the next order which wouldn't even cover postage and packaging . This was my first time using this company and have been left with such a bad first impression that I requested a full refund and informed them I will be going elsewhere.

May 29, 2026
Unprompted review
CA Detailing logo

Reply from CA Detailing

Hi,

Thank you for sharing your feedback and I'm truly sorry about the experience you had, especially as a first-time customer. That's not the impression we ever want to leave.

I want to address this personally. You're absolutely right that a dispatch notification followed by an out of stock call is poor process on our end.

I understand your frustration with the resolution offered. In hindsight, the 10% discount was not an appropriate gesture given the inconvenience caused.

I can confirm your full refund has been processed. When the heavy cut compound is back in stock, I'd genuinely welcome the opportunity to make this right and change your perception of us please don't hesitate to reach out directly to our email.


Samir
CA Detailing

Rated 5 out of 5 stars

Great service

Great service, good prices and good postage costs (being in N.Ireland I greatly appreciate affordable postage on orders like this). My order was dispatched on the same day and arrived quickly and well-packed with no issues.
The only issue I had was that I found the website to be slow to navigate but perhaps that's due to my device being a bit outdated.
Otherwise I can't fault the experience and I will be back in the future for my car-cleaning needs, thank you CA Detailing.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Pressure Washer Lance

I emailed with questions about the product I wanted to buy Sabbir got back to within a few minutes answering all my questions great customer service.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Product Quality & Customer Service

Owner of FINESHINE DETAILZ’, been in the game over 2 years now. Absolutely love the product catalogue these guys offer. Always coming through with amazing deals & the quality of packaging is always spot on as well as the delivery speed.

March 31, 2026
Unprompted review

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