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Cafe4Racer.eu Reviews 848

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their high quality and how well they meet expectations. Many people also commend the fast and reliable delivery service, noting that items often arrive sooner than anticipated and are securely packaged. The overall service experience is frequently described as very positive, with consumers appreciating the professionalism and efficiency of the company. However, some customers also noted issues with communication, mentioning that their emails or questions about product fitment sometimes went unanswered. A few other people also felt that the promised delivery times were not always met, and there were occasional reports of faulty items or products damaged by light rain.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Customers frequently praise the great... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and reliable... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the exceptional and... See more

Response time

Customers consistently note positive experiences with response times, with many praising quick replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered from Japan, and the product arrived in about one week, which was much faster than expected. The packaging was very secure, and everything was in perfect condition. I am very impressed with t... See more

Rated 5 out of 5 stars

Shipping was timely despite the distance. Along with the Vance and Hines Slip-ons, the X Pipe is a great solution for some added power and a sweet roar. Throttle response is on point and I feel there’... See more

Rated 5 out of 5 stars

The two items I ordered were as described on the web site and the quality good. Cafe4racers email communications were excellent during the ordering/shipping and delivery was prompt has stated in their... See more

Rated 5 out of 5 stars

Ordered an item, it was lost by the shipper. Contacted Cafe4Racer and got an immediate reply. They shipped the item again, which arrived today. The item was a BMW hood badge. Very satisfied with t... See more


Company details

  1. Motorcycle Shop
  2. BMW Motorcycle Dealer
  3. Motorcycle Dealer
  4. Motorcycle Parts Store
  5. Motorsports Store

Written by the company

On our site you will find all the possible moves your own project to do to become exceptional and different from the environment. Rebuilding style cafe racer or scrambler is for you with our parts entertainment and mission for us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

848 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Problem solved

I had a few queries before ordering, the passage of information was quick and helpful, the goods arrived on time and I will definitely be using Cafe4Racers again.

July 4, 2024
Rated 1 out of 5 stars

Be Careful With Orders to UK

The Shop applies unfair pricing for UK customers. Ordered 4 items total was £1,071.15 (no tax for orders outside EU) plus shipping £25.22. For the very same parts orderd to Germany for instance total would be few pounds cheaper with tax included. So where goes the tax difference (over £160, their pocket I suppose)? No to mention above I had to pay £258 for import duty and tax. It is very clear that they should offer UK customers price before tax as they are not paying tax in Slovakia where they EU shop is located. They hide behind Brexit and some exports fees explanation. But they never said what they meant by export fees as all duty is paid upon arrival in the UK. They must have paid freight cost that is shown on the bill anyway. There is no clear reason for that. So they gonna charge you more for part itself without any justification. It just does not seem to be fair at all.

June 24, 2024
Cafe4Racer.eu logo

Reply from Cafe4Racer.eu

It's clearly stated on checkout that prices to UK are exclude VAT and TAX, also you can clearly see what you are paying for each product. Once you have doubt about price please don't continue with purchase! Really can't believe that doubts comes after delivery of order, regulation of EU based on EU countries brings also additional administrative which is included to final price, that is what BREXIT brings from 1. 1. 2021, not sure what is not understable here, .. . but to be honest we have send you more expensive parts that you have ordered to avoid delay on your side ...

Rated 5 out of 5 stars

BMW K75S

Ordered numerous parts for BMW K75S. Parts came relatively quickly and as described. Very happy customer.

June 14, 2024
Rated 5 out of 5 stars

Great experience

Great experience. The shopping experience was clear, easy to use and informative. I was able to keep tabs on my purchase as it was being worked on, and received notification once it had been packaged and sent to me.

June 17, 2024
Rated 1 out of 5 stars

I asked two questions

I asked two questions, but Cafe4Racer didn't answer them directly and just provided the same link. Moreover, there was no specific answer at that link. I am disappointed.

June 12, 2024
Cafe4Racer.eu logo

Reply from Cafe4Racer.eu

Seems like communication issue ...

Rated 5 out of 5 stars

Fast response and delivery

Fast response and delivery!
I had some questions about a product and the response was super fast! Did my first order with Cafe4Racer and the price / quality is amazing. Keep up the good work!

May 29, 2024

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