Cairn Diamonds  Reviews 

15
TrustScore 4.5 out of 5

4.5

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Company details

  1. Jeweler
  2. Diamond Dealer
  3. Gemologist
  4. Jewelry Appraiser
  5. Jewellery Manufacturer
  6. Jewelry Store

Written by the company

Gemmological Specialists in Diamond Engagement rings, Wedding rings, and Bespoke Jewellery. Working with the very finest Diamonds and Gemstones of all characteristics from all over the world. We are Private Jewellers, creating and sourcing the most fabulous jewels. Whether from Diamonds to Emeralds or Benitoite to Bixbite we are proud in our ability to craft marvellous jewellery


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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4-star
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2-star
1-star

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4.5

All reviews

(15)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10

Absolute professional and incredible service throughout. We were made to feel important and valued during an exciting time, making everything all the more special

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

10/10

Toby is the most personable and amazing person to work with. He created my wedding and engagement rings and is always flexible and communicative with the process. He is incredibly talented and we will continue to use him for any of our gemstone needs!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted partner in every deal

I have known Toby for a few years and he always helped with any query i contacted him whether it was to estimate gems or look for a bespoke jewel or gems hunting. He has always been extremely professional, kind and understanding. I trust his judgement fully and he always shown great passion in every search he did for me. Definitely a trusted partner for future deals :)

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Toby is a wonder

Toby is a wonder.

There are people in this world who are so interested in their subject that their enthusiasm takes hold of you. Toby is one of those people. We met Toby by sheer chance and we are delighted we did. He guided us in the design of my fiancees dream engagement ring and subsequently made our wedding rings too! His depth of knowledge, attention to detail, sense of humour, and the quality of his work made the whole process seamless. We are delighted with the result. We are looking forward to having another excuse to make use of Toby’s expertise.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful diamond ring - fantastic service

I am absolutely delighted with my beautiful engagement ring created for me by Toby. I was so impressed with the ease of the whole process from the design consultation through to delivery. Toby’s enthusiasm, professionalism and attention to detail added to the joyfulness of the experience and the creation of a gorgeous diamond ring that I love. Thank you very much for being a massive part of my new happy future.

June 16, 2024
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Rated 5 out of 5 stars

We recently visited Cairn Diamonds in…

We recently visited Cairn Diamonds in Hatton Garden and we were really impressed. Toby is incredibly knowledgeable, and we highly recommend him. He kepted me informed though out the whole process. The engagement ring is Outstanding and we could not be happier. We will be back for the Wedding rings, thank you Toby.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend

Toby was fantastic throughout the whole process, kept me updated with every step and my fiancé was so happy with her ring, thankyou Cairn diamonds

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Extraordinary experience …

I just wanted to write here that Toby and his team are the most extraordinary experience. We have bought both our engagement and wedding rings from Toby as his bespoke service, insight and thoughtfulness is incredible. From start to finish the journey was seamless, fun and personal. Highly highly recommend.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience at Cairn…

I had a wonderful experience at Cairn Diamonds, specifically with Toby.
I wanted to create a unique necklace incorporating a rare stone for a very special gift. He was incredibly knowledgeable and sourced me a beautiful, fancy pink diamond. He helped me through the necklace design process, and brought my vision to life.
He really went above and beyond the call of duty and the gift was a huge success! Thank you Cairn Diamonds, I will be back!

May 21, 2024
Unprompted review
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Reply from Cairn Diamonds

Thank you for your review Bethany, we really enjoyed making this beautiful Pink diamond necklace for you.

We are happy to hear that you loved it and the process of making your vision to life too! Thank you also for your kind words about our Gemmologist Toby.

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Rated 5 out of 5 stars

Exceptional Service at Cairn Diamonds

I recently had the pleasure of purchasing an engagement ring from Cairn Diamonds in Hatton Gardens. Unlike other jewellers who seemed focused on selling specific stock, Cairn Diamonds offered a personalized experience. They scheduled a private appointment to understand our preferences and needs, dedicating time to help us find the perfect ring. Their commitment to ensuring our satisfaction at every stage was impressive and genuinely appreciated.

March 23, 2024
Unprompted review
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Reply from Cairn Diamonds

Thank you very much for your review Thomas. We always pride ourselves on giving a very personal, memorable experience to our clients.

We thank you for choosing Cairn diamonds and please let us know how this beautiful engagement ring fits on your fiancé to be!

We shall look forward to welcoming you back soon 💎

Rated 5 out of 5 stars

Cairn Diamonds best prices in London

We needed a necklace as a present from my mum for my wedding. We went to a lot of jewellery shops in Hatton Garden, probably as much as 10 and we could not find a better quality And better price as much as Cairn Diamonds.

Not only this but our timeline was very short and we needed it in less than a week. They made it comfortably within our timeline and were great in communicating the whole process. Thank you so much Cairn Diamonds.

June 14, 2024
Unprompted review
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Reply from Cairn Diamonds

Thank you very much for your kind review Dimitri, it was great to be able to make this memorable necklace for you.

We are very happy we were able to get it ready in your timeline and we hope your wife loves it!

Rated 5 out of 5 stars

10/10 service and quality

I had an incredible experience working with Toby at Cairn Diamonds to create my platinum diamond earrings. Despite my doubts and indecisiveness, Toby's patience and dedication ensured we achieved perfection. His professionalism and genuine care made the process so enjoyable, and I'm thrilled with the final result! My order was completed to very high standards with absolutely no issues. I would highly recommend Toby to anyone in search of exceptional diamonds or custom jewellery. I'll 100% definitely be returning to Cairn Diamonds for future purchases.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Diamonds, Brilliant People

Cairn were brilliant (like the diamond). They were helpful, proactive and perfectly made the ring design I had set out for from the start despite knowing how hard some of it may be to achieve. They were able to do it with beautiful craftsmanship as well as just lovely and reliable service. If you need actual help and not someone selling to you for the sake of it without caring, Cairn are the people for you.

February 13, 2024
Unprompted review
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Reply from Cairn Diamonds

Thank you so much Gareth for your fantastic review, we are proud of our products and our clients that purchase them. We are very pleased we were able to make this special ring for you and your partner and shall look forward to seeing you again soon💎

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Rated 5 out of 5 stars

I had consultation for my engagement…

I had consultation for my engagement ring. He showed us many different designs and made the process enjoyable for choosing the perfect ring.
Would definitely highly recommend.We have got best price from all places we went as well.

March 13, 2024
Unprompted review
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Reply from Cairn Diamonds

Thank you very much Daniela, your kind words are really appreciated amongst the team and we’re very happy that you were able to get the best price and quality by choosing us!

Rated 5 out of 5 stars

Good experience

Cairn Diamonds was brilliant in describing and explaining the various styles and designs of engagement rings. He was very polite, friendly and courteous. Made us feel really at ease in making a perfect ring. Simply supreme.

March 18, 2024
Unprompted review
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Reply from Cairn Diamonds

Thank you for your fantastic review Anne! We highly appreciated all of your kind words. We’re very happy we were able to make you the perfect ring

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