We have used Text-em-all for several years and it is a real positive helper for our church. We are a small church in a rural area and use text-em-all for our meetings, prayer requests, upcoming events... See more
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Review summary
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This service has been so helpful to get mass messages out to all our landowners at one time, instead of having to make almost 400 phone calls. I love that it has a record of deliveries; live answers,... See more
Our volunteers received a friendly reminder about our closures and early delivery. This allowed us to make sure everyone was aware and cut out having to individually call over 100 people. Also saved o... See more
Lots of features: 1) The ability to pay as you go rather than being saddled with a monthly fee is great. Had a "competing" service which started billing monthly and credits expired monthly if not... See more
Company details
- #54 of 341 best companies in Software Company
- #8 of 57 best companies in Telecommunications Service Provider
About Text-Em-All
Written by the company
Company Overview
Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence.Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.Customer Support
Text-Em-All is known for its high-quality customer support and commitment to providing a great customer experience. The company has consistently received positive reviews and high user ratings, with thousands of reviews since opening its doors in 2005. Customers appreciate the flexibility and efficiency of the service, as well as the support team's responsiveness. Text-Em-All has been recognized by G2, TrustRadius, Trustpilot, and others as a leader in mass texting services and providing exceptional customer support, reflecting their dedication to excellent customer experiences. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Overall, Text-Em-All's focus on customer satisfaction and providing a seamless user experience has earned them a strong reputation in the industry and a consistent 75 Net Promoter Score (75).Pricing
Text-Em-All offers a variety of affordable pricing plans to cater to different user needs. Best of all, Text-Em-All pricing is simple and transparent, with no hidden fees, no contracts, and no pushy sales reps. The monthly plan starts at $19, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, ensuring a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.Contact info
3803 Parkwood Blvd Suite 900, 75036, Frisco, United States
- 877-226-3080
- support@text-em-all.com
- text-em-all.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 48 hours
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Reply from Text-Em-All
Hi Katiuska, we're sorry the experience left you frustrated. After looking into your account, we can see that the messages were blocked because they contained explicit candidate endorsements and vote solicitation, which fall outside what we allow on our platform.
This is a standing policy that applies to every account equally, and it's one we stand behind. We know that makes us the wrong fit for some use cases.
If you ever want to talk through other ways you could use our platform, our team is always happy to help. We wish you the best.
Great help with an admin help
Great help with an admin help. So very helpful so we could get a call out.
May 22, 2026
The system has gotten quite pricey…
The system has gotten quite pricey going to start looking for an alternative way to send out messages to employees,
May 22, 2026
The system is so easy to use!
May 28, 2026
GREAT COMMUNICATION TOOL
May 21, 2026
Thanks for your service and it’s very…
Thanks for your service and it’s very helpful to us.
May 18, 2026
Text them all is user friendly
Text them all is user friendly. The website has a clean bright layout.
May 12, 2026
easy and effective
May 11, 2026
I like that you did away with two-factor authentication
Text-em-all has been great. When I called customer service, a real person answered the phone and was very helpful. They even followed up and called me back to make sure everything was corrected and working properly. I like that they did away with two-factor authentication. This makes sending our emergency notification texts possible. I also like the Android app, which also makes it easy to take the service mobile when we do have an emergency. It would be nice if you could add biometric sign-in from our phones for the app. I sent a test message yesterday, and it took 37 seconds before everyone started receiving it. We will be extending our service with Text-Em-All.
May 19, 2026
Very simple and easy to use.
May 12, 2026
Reply from Text-Em-All
Hi John, I'm sorry for the frustration — I completely understand how confusing it is to have a message rejected without a clear explanation. Our platform screens all broadcasts to keep the service safe and compliant for everyone, and sometimes messages get caught by that process. This article may help provide some clarity: https://support.text-em-all.com/article/530-rejected-messages.
I saw you've already spoken with Taylor from our team, but if you'd like to discuss it further, please reach out to our support team at support@text-em-all.com, and we'll be happy to help.
So far so good!
So far this is a much easier and more affordable option for our small community swim team to send messages to our whole team than the Remind App.
May 18, 2026
Reply from Text-Em-All
Hi Deirdre, thanks so much for sharing your experience. We're glad the platform is making team-wide messaging easier and more affordable for your swim team! Since you're still getting started, feel free to reach out to our support team if you ever need tips on getting the most out of the service for your community. We'd love to help make it a five-star experience!
This services is great
This services is great. Easy to send out text to my students. I like that you get a status of messages. I like prepaying for credits and using them as needed. Great service.
May 18, 2026
User Friendly
April 26, 2026
I liked the step-by-step instructions…
I liked the step-by-step instructions on how to send the texts!
May 11, 2026
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