We Love Text Em All! It has changed the game at our property - we are able to communicate instantly with 99% of our residents. What would be helpful is the ability to send the same message to our... See more
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Company details
- #29 of 336 best companies in Software Company
- #4 of 60 best companies in Telecommunications Service Provider
About Text-Em-All
Written by the company
Company Overview
Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence.Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.Customer Support
Text-Em-All is known for its high-quality customer support and commitment to providing a great customer experience. The company has consistently received positive reviews and high user ratings, with thousands of reviews since opening its doors in 2005. Customers appreciate the flexibility and efficiency of the service, as well as the support team's responsiveness. Text-Em-All has been recognized by G2, TrustRadius, Trustpilot, and others as a leader in mass texting services and providing exceptional customer support, reflecting their dedication to excellent customer experiences. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Overall, Text-Em-All's focus on customer satisfaction and providing a seamless user experience has earned them a strong reputation in the industry and a consistent 75 Net Promoter Score (75).Pricing
Text-Em-All offers a variety of affordable pricing plans to cater to different user needs. Best of all, Text-Em-All pricing is simple and transparent, with no hidden fees, no contracts, and no pushy sales reps. The monthly plan starts at $19, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, ensuring a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.Contact info
3803 Parkwood Blvd Suite 900, 75036, Frisco, United States
- 877-226-3080
- support@text-em-all.com
- text-em-all.com
Replied to 45% of negative reviews
Typically replies within 48 hours
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Easy and efficient
Very easy to use and reach multiple customers at once. Saved a lot of phone time and helped us to be more productive
Love the functionality!
The system is easy to learn and use. The library feature is great for holding sample messages so we're not having to create messages from scratch in the midst of a true emergency. Thank you!
Easy to use!
As an education administrator
As an education administrator, I’m always looking for ways to communicate with prospective college students and their families without adding extra layers to an already busy day, and **Text-Em-All has made that so much easier.
What I appreciate most is how simple and efficient it is. I can send out reminders about applications, deadlines, and events in minutes, and I know families are actually seeing them. Let’s be honest, emails get ignored, and phone calls get missed, but texts? They get attention.
I also love the voice message option because sometimes people just need to hear a real person. It adds that personal touch without taking up hours making individual calls.
And the data? That’s the real win for me. I can see who received the message, who responded, and where I need to follow up. That kind of insight helps me stay organized and intentional, especially when working to make sure every student has a fair shot at success.
If you’re in education and serious about improving communication and engagement, this is a tool worth using. It’s efficient, it’s practical, and it gets results.
Great group messaging service
Works as it should without any problems. Reliable service for communicating with my group.
Text-Em-All is a great tool for…Easily sending messages to large groups.
Text-Em-All is a great tool for communicating with a large group. I like that the system can text messages, and in some cases send to voice mail systems.
I have been using this service for…
I have been using this service for several years and it is a great way to communicate with our Senior Adults. Everyone gets the same message in a very timely manner. Thanks
Do not use this company!!
Do not use this company!!! They will cancel your account after 6 months using an excuse that you are not operating within their terms and conditions with no other reasons or explaining why. Find another company that you can trust!!

Reply from Text-Em-All
The review process took longer than…
The review process took longer than expected. Your rep promptly and proactively changed our subscription date so we didn't have to pay for the time the service was unavailable.
Quickness of creating a broadcast is…
Quickness of creating a broadcast is awesome! I had a chance to show it to my manger and he was very pleased!
Fast to input and go through the steps.
Snowstorm Alert
Text-Em worked when we needed it to tell our staff not to come in due to the snowstorm and the road conditions.
It is very easy to set up calls and to…
It is very easy to set up calls and to have the information sent to our church family
Very easy step by step process!
The site is easy to use. I uploaded a spreadsheet with contact info, and created both a text and phone call message in English and Spanish to all employees due to a snowstorm we're experiencing. Everything went smooth.
Text-Em-All is a great resource to our Church
Text-Em-All is a great resource to our Church. I am able to make 1 recorded message, and then allow and trust this system to call everyone on our membership list. Very easy to navigate app. Love that there are so many options available to customize your experience.
Would like to see them have a shorter passcode when placing recorded voice call
Great way to communicate with my agents!
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