Callaghans Electrical Reviews 973

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the professionalism and helpfulness of the staff, especially during delivery and setup. Many people appreciate the competitive pricing and the quality of the products, often finding better deals here than elsewhere. The delivery service is consistently praised for being fast, reliable, and on time, with many orders arriving the next day or within a few days, even during busy periods. The company also receives commendation for its effective communication, keeping customers updated on their orders and deliveries. Some people also felt that the company handles issues exceptionally well, quickly replacing damaged items or offering suitable alternatives without extra charge, demonstrating strong after-sales support.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, superb, and... See more

Price

Reviewers mention positive feedback about price, with many customers finding products well-priced,... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery from Steven today to county Antrim. Top class professional, setting up my washing machine and explaining how it works. Hope you're paying him well😄. Great price I got too beating everyone... See more

Company replied

Rated 5 out of 5 stars

We ordered a cooker in July. Free delivery to Northern Ireland, which we wouldn't have gotten from firms in NI, so that was great. The cooker was delivered by Stephen who knew all about the product an... See more

Company replied

Rated 5 out of 5 stars

Impressive, helpful and straight forward. We would love to do business again in the future. For assistance- pick the phone and answer is available in seconds. Big corporates don’t have a clue how to... See more

Company replied

Rated 5 out of 5 stars

Callaghans offered the best price for the Ninja blender I wanted but only in green. When it turned out they were all gone they called me and offered to send an alternative colour at the same price so... See more

Company replied


Company details

  1. Electronics Store

Written by the company

Callaghan's Electrical are a family run business with premises in Burt, and Letterkenny Retail Park, Donegal. We pride ourselves in listening to our customers and advising them on the best appliances for their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

973 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Incredible service and excellent value

Had an issue with the first delivery - grinder wasn’t working. Rang Callaghans - spent 2 mins (literally) on the phone and was promised a swap which arrived at the door 2 days later. What could have turned into a nightmare ended as a very pleasant experience. You won’t get better service anywhere.

March 13, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service, ordered online and arrived really quickly.
Would definitely order again

March 10, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Fast

Fast , prompt , honest

March 10, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Excellent service!

Made an enquiry on their website - replied quickly and got accurate advice. Doorbell received by next post. Set it up and working perfectly. Delighted with the purchase and the service.

March 9, 2026
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Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Good value

Good value. Swift delivery.

February 24, 2026
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Reply from Callaghans Electrical

Thank you so much for the 5-star review!

Rated 5 out of 5 stars

It offers lower prices…

It offers lower prices than other major retailers.

March 9, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great online offer for Ninja Coffee…

Great online offer for Ninja Coffee machine and delivery was very quick.
Great service, thank you

October 28, 2025
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Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Product was delivered next day

Product was delivered next day. Seamless order to delivery process.

March 6, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Excellent company

Excellent company, easy to navigate website, shipping was fast and reliable.

March 3, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Thanks Oisin

Oisin explained the features of the TV to me in detail and kept me informed about availability and delivery.

February 27, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

ordered on line great price and very…

ordered on line great price and very fast delivery

February 25, 2026
Callaghans Electrical logo

Reply from Callaghans Electrical

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so glad we could deliver the service you deserve. We look forward to welcoming you back again soon.

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