Callenford Reviews 

This started out as a complete cluster. I ordered a super cute pair of white boots but what arrived was black. I immediately contacted customer service and sent them a Pic of what I received. Within a couple days they sent out the replacement and I didnt even have to send the wrong color back. It does take some time to receive, but worth that wait. Thanks so much Callen for super cute boots and for making the process so easy.

11-5-2026
Dear Callen Ford
Wow! Where do I begin? I received these boots today folded up in a little bag with zippers that are locked in between the track at two separate places on two sides. These boots are not even close to the photo . I request an immediate return and refund.

These are horrible quality they look like Halloween costume material. Really ripping people off on this one!
I request a full refund. I am prepared to share this information if not honored. This way you pack them and the the way they are made, for the price your charging, is really unthoughtful of your company. This post would not allow photos but I have them. You would understand if you could see what the advertisement shows vs. What I received for $59 plus shipping. NOT THE SAME AT ALL!
Full refund please. Still waiting for response.

I purchased boots, the quality was very poor. I tried to return, their warehouse is in Turkey! They were only willing to offer a 20% refund, return the boots at my cost ibckuding international shipping or a partial refund for one of their stores. I would never deal with this company again. Quality is poor, return policy sucks and the screw over the customer. Would give the zero stars if I could.

They falsely advertised by posting pics of what looked like rich, dark brown leather boots and sent a pair of a light brown, fake & flimsy (more suede looking) pair of “boots” with cheap, hard plastic looking soles. Horrible. Nothing like they advertised. Now won’t refund my money and want me to pay to return them, which will cost more to do than what I originally paid for their cheap (and false) product. Horrible company!

Please I beg you not to purchase anything from this site. The shoes I ordered cost me $79 and they were horribly made. They are made of a cheap plastic that stinks horribly. I tried to send them back for my total refund and they wanted to give me % of what i paid only to keep those horrible shoes. DONT DO IT. LEAVE THEM ALONE PLEASEEEEEEEEEEEEEEE

These shades have a strong, stylish feel. I wore them while traveling and they worked with almost everything I packed. They added a polished touch without needing much effort. I’m happy with how versatile they turned out to be.

What an absolute joke, not only did they come late but i ended up with a completely different product...wrong colour, wrong size, wrong material. the difference between the product online and the one you receive is insane. This is a scam website please do not use!!

Absolute garbage sunglasses. I ordered 2 pairs of the Verdant sunglasses, and within 3 months both pairs are broken. The arm at the hinge just snapped. The hinges are just plastic, or perhaps very VERY weak metal. They wouldn't refund my money because I was outside of their 30-day return window policy. That says it all - they will only stand behind their products for 30 days, and then all bets are off. I've had sunglasses last me 5 years. These couldn't even make it 5 months.

Don't waste your money.

Customer support was really helpful when I had a question before ordering. I ended up choosing a pair that matched my outfits perfectly and the whole experience felt personal.

Unfortunately, I cannot recommend this seller based on my experience. I ordered a size 10 (42), but I was sent a size 9 (41). The seller acknowledged the issue and told me I could keep the incorrect pair, but then expected me to pay an additional invoice/shipping cost in order to receive the size I originally ordered.

I do not believe a customer should have to pay additional money to correct a seller’s mistake. Allowing me to keep shoes that I cannot wear does not resolve the issue. I even offered to make the incorrect pair available for pickup at the seller’s expense.

We went back and forth through email, but once I made it clear that I would not pay additional shipping for an error I did not cause, communication stopped. I ultimately had to dispute the transaction through PayPal.

Mistakes happen, and I completely understand that. What matters is how a business handles the mistake. In this situation, I simply expected the seller to send the correct size at no additional cost or issue a refund. The way this was handled was disappointing and could have been resolved very easily.

There was an issue with the incorrect shoe size ordered. Associate Jess took ownership of the problem and remained connected with every phase until the issue was completely resolved. This was EXCELLENT customer service. The fact associates like Jess are so thorough is why I will be making future orders from BLAKE HAMPTON.

I ordered some sun glasses order number #CF27678 on the 16th August & got a shipped email on the 17th August but still haven't recived them, aparently still in transit. I have also reached out by email to customer service with no reply so im guessing ive lost my money & have no glasses.

I bought a pair of shoes but they didn't fit. I reached out to customer service and they were very helpful to meet my needs. The customer service is magnificent. They made my shopping experience worth it.

Tried to buy some glasses and shoes but realized there are no materials listed for items like shoes. Wrote them 3 times for clarification and heard nothing back. Website in Czech but list a N.Y. address. Something is fishy.

They use a delivery service that is non responsive. They delivered my package to a public space and callen ford refuses to reimburse me or replace the stolen product. I wouldn't order from these bums if I was you they have zero honor

They sent the wrong sunglasses and shipping took 5 weeks. Customer service is non existent.

Very Bad Quality. Packing is very bad.

They are an absolute fraud. I received the delivery for order no #cf22666 July 7, today july 20th 2026. and the shoe was received damaged. Also the quality was too bad. I am highly Disappointed. I will like to return the shoes immediately. It is in its original packaging unused and untouched.

They absolutely would not give me a 100% refund. After so much back and forth they only refunded 35%.

Horrible shoes from a Chinese factory.

DO NOT BUY !!!

Item is of significant lower quality than online pictures lead you to believe. Reached out to them twice to initiate a return with no answers. Dollar store quality with no option to return.

This is a fraudulent company. Period. Purchased sunglasses from their website. They have been heavily advertising on social media lately.. instagram, facebook. Most of these photos of sunglasses are complete A.I. fakes, they don't actually have the product they are selling. Great work on the fake photos though, I really did want those sunglasses. Nothing was ever shipped to me. After repeated email requests, they sent a tracking number, that was wrong and I tried the tracking number with every major carrier. I asked which shipper they are using, no response. Their website does not even open now in Google Chrome. Filed a credit card dispute, now 3 weeks after the order.