Call me Reviews 36,647

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I used to be their customer, then I left — you know, “looking for something better.” And suddenly they called me, explained everything clearly, and offered conditions that were hard to refuse. Honestl... See more

Company replied

Rated 5 out of 5 stars

I used Lyka before and now using Lebara for my phone. Those are very affordable for phone. I am also using Telenor for my home wifi (unlimited data), which cost me 289kr every month. Now I choose Call... See more

Company replied

Rated 1 out of 5 stars

Call me used to be very good, but I have recently experienced a very bad customer service. I have order a phone subscription with moving my number, they accepted and canceled my current service provid... See more

Company replied

Rated 5 out of 5 stars

Im customer from very long time around 9 years and i never had any problems with connection or customer service. Every time when i call with questions or need for help workers are so kind to me and... See more

Company details

  1. Cell Phone Store
  2. Mobile Network Operator

About Call me

Written by the company

Har du spørgsmål eller brug for hjælp til dit abonnement eller mobiltelefon, så hold dig ikke tilbage med at kontakte os. Vi skal nok hjælpe dig, så hurtigt vi kan :-)

Du kan få hjælp på følgende måder:

1. Facebook
www.facebook.com/callme

2. Kundeservice www.callme.dk/kundeservice

3. Kontakt os
www.callme.dk/kontakt


Billigt. Nemt. Punktum.

Så enkelt kan det siges. Det er hvad CALL ME er, og hvad du kan forvente af os som kunde – et mobilselskab med nemme og enkle produkter til lavpris. Længere er den ikke.

Vi har abonnementer til ethvert behov, hvad enten det gælder mobiltelefoni eller mobilt bredbånd. Begge dele på Nordens bedste netværk (Telias netværk) og selvfølgelig med gratis oprettelse og ingen binding. Og har du brug for en ny telefon, tablet, høretelefoner, cover eller andre gadgets, har vi et stort, bredt udvalg. Som CALL ME kunde kan du desuden nyde godt af eksklusive rabatter og gode tilbud på fx rejser og koncerter i CLUB CALL ME.

For os er service højt prioriteret. Det er bl.a. derfor, at vi har nogle af Danmarks mest loyale kunder og derfor, at vi er kåret til vinder af Loyalty Award inden for mobilselskaber hele fire gange siden 2015, hvor vi bl.a. har vundet i kategorierne: Bedst oplevede netværk og Teleselskabet som flest vil anbefale til andre.

Det hele foregår på callme.dk, hvor du let kan administrere og tilpasse dine abonnementer på vores selvbetjening. Og hvis du har brug for hjælp, kan du altid kontakte os på mail, chat eller ved at ringe til os.

Så skift nemt til CALL ME – vi flytter dit nummer for dig.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37K reviews

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Rated 1 out of 5 stars

Nightmare company

This company is a nightmare I’ve lived in many countries used many company I’ve never experienced this theft of money.
I do not reccomend callme to no one.

April 27, 2026
Unprompted review
Call me logo

Reply from Call me

Hi Gabriele

Thank you for taking the time to share your experience

We are sorry to hear that you have had such a negative experience with us. This is of course not the experience we want to provide our customers.

If you would like us to look into your case, you are very welcome to contact us at trustpilot@callme.dk❤️

Please remember to include your customer or mobile number as well as a short description of your inquiry, so we can assist you as quickly as possible.

Kind regards
Silas, Call Me ❤️

Rated 1 out of 5 stars

I do not recommend call me

Call me used to be very good, but I have recently experienced a very bad customer service. I have order a phone subscription with moving my number, they accepted and canceled my current service provider while I still have not received a sim card from call me. I have called and asked them to send me the sim card and still have not received anything. Now I don't have sim card to call them and ask to send me the sim, and still have not received a message about my package being on its way and going through the weekend without a sim card. Already regret moving to Call me. not recommended at all

April 22, 2026
Unprompted review
Call me logo

Reply from Call me

Hi Vahab.

Thank you for your review.

It is disappointing to hear that your experience with the number transfer and SIM card delivery did not go as expected, and that you have been left without service during the process. We understand how frustrating it is when an order is activated before all necessary equipment has been received, especially when there is also a lack of updates regarding the shipment.

Your feedback is valuable and will be taken into account in our ongoing work to improve both communication and delivery processes.

Best regards,
Nadia, Call me. ❤️

Rated 5 out of 5 stars

Good price

Good price , good service.

April 21, 2026
Call me logo

Reply from Call me

Hi Jiayi

Thanks for the kind words!
Great to hear you’re getting good value and helpful support.

Kærlig hilsen
Clara, Call Me ❤️

Rated 5 out of 5 stars

I used to be their customer

I used to be their customer, then I left — you know, “looking for something better.” And suddenly they called me, explained everything clearly, and offered conditions that were hard to refuse. Honestly, I didn’t expect that level of care. In the end, I came back — turns out they win customers back better than exes 🙂 5 stars!

April 14, 2026
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Reply from Call me

Hi Olesia

Thanks for the lovely review. We’re happy the conversation made things straightforward and that you felt in good hands - welcome back.

Kærlig hilsen
August, Call Me ❤️

Rated 2 out of 5 stars

I travelled by car twice for summer…

I travelled by car twice for summer vacation.I didn't use my phone at all during of my trips.And twice my bill was high.even though I set a billing limitThey admitted it was a mistake, but they didn't even issue a refund.

April 3, 2026
Call me logo

Reply from Call me

Hi Hakan.

Thank you for your review.

We are sorry to hear about your experience and understand your frustration regarding unexpected charges despite not using your phone during your trips and having set a billing limit.

It is of course not the experience we want our customers to have, especially when there is already an acknowledgement that something may have gone wrong.

We regret the situation you have described.

Kind regards,
Nadia, Call me. ❤️

Rated 1 out of 5 stars

Late answer

Not satisfied

March 31, 2026
Call me logo

Reply from Call me

Hi Kaaveh,

Thank you for your feedback. We’re sorry to hear that you’re not satisfied and that you experienced a late response.

We understand how important timely communication is and are continuously working to improve our response times.

We appreciate you taking the time to share your experience.

Kind regards
Nadia, Call me. ❤️

Rated 1 out of 5 stars

I will never recommend this company to anyone.


When I first transferred my phone number from my previous provider, I specifically ordered an eSIM. However, I never received the eSIM, nor did I receive a physical SIM card by mail. Because of that, I had to pay for a SIM card myself even though I clearly selected eSIM when signing up.

At the time, I chose to let it go because I needed service. This happened in January 2026.

Then in February, things got worse. I suddenly couldn’t make any calls. I tried reaching out to customer service, but it was completely useless, they didn’t help at all. During that time, I was pregnant with a high risk pregnancy, and not being able to make calls was extremely serious. What if I had needed to urgently contact my husband? My subscription was essentially non-functional for the entire month, and it wasn’t fixed until February 25th. Got no refund for that.. paid in full..

In March, I had no internet access, yet my data appeared to be used anyway. When I contacted them, they tried to “fix” the issue by resetting my eSIM and even blamed my phone (iPhone 13). However, when I inserted my husband’s SIM card into my phone, it worked perfectly fine.. so clearly, the issue was not my device.

At that point, I had enough and requested to cancel my subscription.

Now, after getting a new phone, I attempted to transfer the eSIM, the one I already paid for.. but was told it’s impossible. Instead, I was asked to pay again just to get internet on my new device.

This is completely unacceptable.

I ended up paying again because I need connectivity, but after April 20th, I will never use this company again. I will also make sure to warn others not to sign up for this service

March 31, 2026
Unprompted review
Call me logo

Reply from Call me

Hi Naiana,

Thank you for your review.

I am very sorry to read about your experience, especially given the serious situation you describe during your pregnancy and the impact this had on your ability to stay connected and reach others when needed.

It also sounds like there were multiple breakdowns in the service delivery, from not receiving the SIM or eSIM as expected, to issues with call and data functionality, and later complications when trying to transfer your eSIM to a new device. I can understand how frustrating and concerning this must have been, particularly when you were still charged despite the service not working as intended.

Your feedback is taken seriously, and experiences like yours are exactly the kind we need to review carefully to improve both our processes and communication going forward.

Kind regards,
Nadia, Call me. ❤️

Rated 3 out of 5 stars

Mobilpay is out ..

Mobilpay is out ... that is less service to cutomers and less work for them .. they are pussing people to go to automatic payments, if you want manual payment you have to pay for it (paper fee) .. so for me, as a customer, they are downgraded

March 11, 2026
Unprompted review
Call me logo

Reply from Call me

Hi Hanna,

Thank you for your review.

We’re sorry to hear this has caused frustration. We still offer PBS and Giro payments, which do have a small fee, as well as card payments, which are fee-free. We understand that some customers prefer manual payment methods, and we aim to provide options while keeping administration as simple as possible.

We really appreciate your feedback and will take it into consideration.

Best regards
Xenia, Call me❤️

Rated 1 out of 5 stars

Running scam giveaways

Running scam giveaways

I’ve already reported you to Forbrugerombudsmanden for illegal marketing. I’ve contacted you on Instagram too with no response. I can’t contact you on your customer service website because you only cater to subscribers.

I’ve signed up to your PlayStation5 giveaway. I received a call the next day telling me congratulations I’ve made it to the next round (didn’t know this even existed), in order to stay in the competition the CallMe rep said I had to change my mobile sub to CallMe. I said I didn’t want to do that or have to do that when they’re just running a giveaway.

He said ‘well if you don’t sign up with us you’re disqualified from the giveaway’.

This is an illegal marketing practice which I’ve reported to the necessary agencies.

March 13, 2026
Unprompted review
Call me logo

Reply from Call me

Hi Antonia,

Thank you for taking the time to share your experience. I’m sorry to hear about the situation you describe – that is certainly not how a giveaway or any interaction with us should be perceived 😔

We take this type of feedback very seriously, as it’s important for us that all communication and campaigns are handled transparently and in line with the rules. What you describe does not reflect how our processes are intended to work.

We appreciate you bringing this to our attention, and it will be taken into consideration internally ❤️

Kind regards
Silas, Call Me ❤️

Rated 1 out of 5 stars

Unstable as a bomb been running on 600…

Unstable as a bomb been running on 600 kb for 9 days now yet they say nothing they can do. We live just outskirts of a medium city.

February 27, 2026
Unprompted review
Call me logo

Reply from Call me

Hi Mikael,

Thank you for sharing your experience.

We understand how frustrating it can be when your internet connection is unstable, especially when you live close to a city where you would expect a more reliable connection.

Your feedback is important and helps highlight how important stable internet is in everyday life.

Best regards.
Nadia, Norlys. ❤️

Rated 5 out of 5 stars

I highly recommend this company to…

I highly recommend this company to anyone who is looking for professional services and fair collaboration. I will certainly call on them again in the future.

February 27, 2026
Call me logo

Reply from Call me

Hi Ionel

Thanks a lot for the generous recommendation. We’re happy our way of working matched what you were looking for, and it means a lot that you’d choose us again.

Kærlig hilsen
Sofia, Call Me ❤️

Rated 1 out of 5 stars

I have not been a customer of call me…

I have not been a customer of call me since last 6 months on my mobile and 2 months for my home internet. On my mobile, the sales person lied about what the coverage on my package was so when I was travelling i was left without internet. I also cancelled my home internet because I had a better offer from another company. 3 months after I cancel my home internet, they charge me 1800 dkk without no warning. They stored my card information for 3 months so they can charge an amount that is not agreed with. I called customer service and hung up after 55 minutes of waiting - no estimate on number of people in front of me or waiting time. I wrote to the live chat after 35 minutes of waiting and they said they sent me an e-mail and mail (which is not true) and they cannot forward the information to me either. This company keeps your financial information hostage so they can charge whatever they want. Very bad customer service, huge waiting line and lies to trick you into being their customer. Hope this comment can help people to not have their money stolen.

February 23, 2026
Unprompted review
Call me logo

Reply from Call me

Hello Ece,

We’re really sorry to hear about your experience. It’s absolutely understandable that this situation has caused frustration and disappointment. Long waiting times, unexpected charges, and unclear communication are not the experience we want our customers to have.

To help us investigate your case thoroughly and resolve it as quickly as possible, please send an email to trustpilot@callme.dk with your customer number or phone number and a brief description of what happened. This way, we can review your account, clarify the charges, and find a proper solution.

Kind regards
Silas, Call Me ❤️

Rated 5 out of 5 stars

Smooth switch, fair pricing, and honest advice

I recently switched to Call me for both myself and my family, and the experience has been very positive so far. From the first contact, they took time to understand our actual usage and needs before recommending a plan. Instead of pushing the most expensive package, they suggested a solution that fit our real consumption and even pointed out where paying extra wouldn’t make sense. That felt honest and customer-focused.

The offer we received was fair and transparent, the onboarding and switch process were smooth, and their support has been friendly and responsive whenever we had questions. The service has been stable, and their website and self-service platform are easy to navigate and user-friendly.

Overall, a straightforward and trustworthy experience for both me and my family.

February 22, 2026
Call me logo

Reply from Call me

Hi Hossein

Thanks for the thoughtful review. We’re glad the switch for your family was hassle-free, our plan guidance fit your needs, and support has been quick when you had questions. Great to hear the connection is steady and that self-service is simple to use. If you need anything down the line, we’re here.

Kærlig hilsen
Clara, Call Me ❤️

Rated 5 out of 5 stars

Fantastisk 🤩

Fantastisk 🤩

February 10, 2026
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Reply from Call me

Hej Lynn

Tak for den flotte anmeldelse - dejligt at du er glad for os.

Kærlig hilsen
Aksel, Call Me ❤️

Rated 5 out of 5 stars

Everything is okay

Everything is okay , I like you CALLME 🙂✌️

February 10, 2026
Call me logo

Reply from Call me

Hi Donatas

Thanks for the kind words! Great to have you with us.

Kærlig hilsen
Karla, Call Me ❤️

Rated 5 out of 5 stars

Very reliable

Very reliable

February 10, 2026
Call me logo

Reply from Call me

Hi Kamah Delisa

Thanks for the review! Great to hear you can count on us.

Kærlig hilsen
August, Call Me ❤️

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