My experience with Calmerceuticals
My experience with Calmerceuticals – please read the terms carefully before purchasing.
I believed I was purchasing a single product, however I was charged approximately $498.99 for what the company later described as a 12-week programme.
Within a few days of the order (15 January 2026) I contacted the company requesting a return label and refund. The request was declined on the basis that they do not accept returns of ingestible products.
The website refers to a return policy, but in my experience this did not apply to the product supplied. When a further shipment was sent as part of the programme, I refused delivery and the parcel was returned to sender.
The matter is currently under review with my bank and NSW Fair Trading.
I recommend that consumers read the checkout details and refund conditions very carefully before purchasing so they understand exactly what they are agreeing to.