Calm Haven Beauty Reviews 

107
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that orders arrive remarkably fast, often within a single day, and items are always securely wrapped to prevent damage. Shoppers find the online ordering process completely straightforward when looking for hard-to-find beauty and skincare items. Buyers are constantly impressed by the great competitive pricing and the wide variety of products offered online. Another detail people frequently enjoy is receiving thoughtful freebies, product samples, and surprise gifts included nicely in their parcels. Purchasers state they will definitely order again because of the dependable service and completely authentic merchandise.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fast delivery, competitive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the exceptionally fast... See more

Order

Users describe positive interactions with order, highlighting an easy process and fast delivery. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a great experience from beginning to end. They had a great range of products, great pricing, super quick delivery and the parcel was packaged wonderfully with some lovely samples which were great... See more

Rated 5 out of 5 stars

First time ordering and I was very impressed. Delivery was really quick and I received some free samples and gifts which was a lovely gesture. I will definitely order again

Rated 5 out of 5 stars

Excellent experience, great choice and came really quick. Lovely touch putting in samples, thank you.

Rated 5 out of 5 stars

Always have the best prices and products available. Delivery is always fast. My skin has never looked this good. Also give really good samples. I received a face mask a few months ago and it was so go... See more


Company details

  1. Beauty Product Supplier
  2. also in
  3. Cosmetics Store
  4. Hair Product Store
  5. Health and Beauty Shop

Written by the company

❤️Built from Love, One Product at a Time❤️ Calm Haven Beauty didn’t start with a business plan. It started with my wife, Svetlana, a kitchen table, a love for family, and a passion for Korean skincare. ❤️ As the mother of our autistic son, working full-time wasn’t possible for her. Between therapy visits, school plans, and all the care he needed, she had to be home. But Svetlana’s never been one to sit still. She turned her hobby into something more. ❤️ What began as late-night scrolling through Korean skincare groups turned into real learning. Like many people new to K-beauty, she made mistakes too many acids, too many products, and a few painful skin flare-ups along the way. But every reaction taught her something new. Each mistake made her stronger and wiser about what sensitive skin really needs. ❤️ When Svetlana realized that fragrances and essential oils were making her skin worse, she started to wonder "if I’m struggling to find gentle but effective skincare, how many others are too?" ❤️ So, right from our kitchen table, she began choosing products with care, ones she’d trust for our own family. For more than six months, she built everything herself: learning, testing, packing, and finding the best brands one by one. That’s when I joined her. With my background in systems and logistics, we started putting the pieces together and growing Calm Haven Beauty. Product by product, brand by brand, order by order, all while I still worked my full-time job.. ❤️ At Calm Haven Beauty, your skin’s journey is part of our family’s story.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(107)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Very good seller

Very good seller. Prompt postage and delivery. Very good quality products. I will continue to shop here

February 15, 2024
Rated 5 out of 5 stars

Happy customer

I am very happy with my experience with Calm Haven Beauty. It was easy to navigate their website. Their prices are some of the best and I received my purchases in 3 days! I will definitely shop here again.

January 31, 2024
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Rated 5 out of 5 stars

I was Unsure at first i checked trust…

I was Unsure at first i checked trust pilot reviews for this company and only saw 3 and seemed relatively new but im so gladi ordered and to be able to add 1 more review for this company!! very happy with my order quick delivery tracking provided great products thank you and nice touch with the ribbon and wrapping it feels cute haha Good Luck ;)

November 1, 2023
Unprompted review
Calm Haven Beauty logo

Reply from Calm Haven Beauty

Thank you so much for taking the time to leave this wonderful 5-star review! We understand your initial uncertainty, and we're thrilled to hear that you gave us a chance. We're delighted to know that you had a great experience with your order.

Rated 5 out of 5 stars

Best Korean Skincare Company in the UK

Ordered through TickTock shop, and was
Surprised how fast the delivery was and how cheap the prices were compared to other companies.
Hoping the business grows quickly and attracts more customers as their stock seems to sell out quickly.
The packaging was very sweet aswell and received samples.
Gained a loyal customer and will definitely be purchasing from here again!

October 9, 2023
Unprompted review
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Reply from Calm Haven Beauty

We're delighted to receive your 5-star review and to hear about your excellent experience with TikTok shop. Your feedback is greatly appreciated and fuels our commitment to providing efficient delivery, competitive pricing, and exceptional service. Thank you for choosing us, and we look forward to serving you again soon. Your loyalty is valued!

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Rated 5 out of 5 stars

Great Prices and Range of Products

I love the range of products it has in stock. Love the torriden line so was really happy to find it here. Quick shipping and delivery. Great packaging with care and samples!!! The prices are fantastic as well. I was hesitant to put in a big order as there were no reviews and had never heard of this store but everything went smooth. This is my new trusted site to order from.

October 6, 2023
Unprompted review
Calm Haven Beauty logo

Reply from Calm Haven Beauty

Thank you so much for your wonderful review! We're thrilled to hear that you love our product range, especially the Torriden line. We're honoured to be your new trusted site for ordering. We look forward to serving you again as our valued customer in the future.

Rated 5 out of 5 stars

Great UK-based company for Korean skincare products

I was hesitant to order from this company as there were no Trustpilot reviews nor other google reviews. However, I was glad I gave them a chance. They were quick to post my parcel but unfortunately, royal mail had some issues which caused a delay. I contacted calmhavenbeauty by email and they looked into the issue and replied within a day. I have now received my parcel and the products are well packaged and genuine. Calmhavenbeauty also included several deluxe sized samples with my order. All in all, I'm very pleased and will order from them in the future again. I would wholeheartedly recommend - it is worth the premium in price for good service and quick delivery (with the company based in the UK).

September 24, 2023
Calm Haven Beauty logo

Reply from Calm Haven Beauty

Thank you so much for taking the time to share your experience! We truly appreciate your trust in us, especially when there were no initial reviews to rely on. We apologise for the delay caused by the Royal Mail issue, but we're delighted to hear that our team was able to assist promptly. We're pleased that your order arrived safely and that you're satisfied with the products and the added deluxe samples. We look forward to serving you again in the future. Your recommendation means a lot to us. Thank you for choosing Calm Haven Beauty!

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