Cambridge Satchel  Reviews 

6,313
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

I have been hesitating in the potential purchase of a bowling bag. However, at the price (cowhide IS inexpensive! particularly when bought in large quantities).. I honestly would expect a little mo... See more

Rated 5 out of 5 stars

Been buying Cambridge satchels since 2015 but this is my first 15-inch Batchel as I wanted a smart, structured work bag that can comfortably fit my laptop and all the things I carry for the entire day... See more

Rated 5 out of 5 stars

I have given Cambridge 5 stars as I ordered the small backpack from Australia and it arrived so quickly - I was so impressed. Given Covid our domestic parcels take forever. The product itself is a l... See more

Rated 1 out of 5 stars

I used to love these traditional satchels in funky contemporary colours. I collected them in the 15in and 13in sizes, which I found most useful for daily use. I also bought the briefcase in a... See more

Company details

  1. Bags and Luggage Store
  2. Fashion Accessories Store
  3. Leather Goods Store

Written by the company

The original and iconic brand featured in the Google Chrome advert. Stylish leather goods lovingly handmade in Great Britain www.cambridgesatchel.com


Contact info

3.0

Average

TrustScore 3 out of 5

6K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(6,313)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor delivery and review suspicions

I was really disappointed by the service from this company. I'd ordered a bag in good time for my wife's birthday, and delivery was confirmed for the agreed date. It didn't arrive as promised, and when I phoned to inquire, I was told that the driver had tried to deliver, but no-one was in to accept delivery. This was simply untrue. I wrote a review highlighting the poor service, but this has failed to appear on their website. This leads me to ask if some reviews are edited out. I have left a good period of time to see if my review popped up before posting here, so can be confident that my original review has been, ahem, overlooked.

October 24, 2022
Unprompted review
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Rated 5 out of 5 stars

Beautiful, quality bags!

The purses are beautiful and very high quality. I own 6 of them in different colors and styles and I always get compliments on them. Customer Service is also excellent. I have never had an issue with an order but when I have questions, customer service responds quickly.

January 5, 2023
Rated 5 out of 5 stars

The Bowls Bag - Love at First Sight!

I’d been eyeing the Bowls Bag for a while before I decided to treat myself for the holidays. I absolutely adore it! I received compliments from the very first day I carried it. It’s a perfect size for everyday and the quality is exceedingly beautiful. And, living stateside, I received it in under a week. If only other companies were as efficient (and stylish)!

January 3, 2023
Rated 5 out of 5 stars

Excellent !!

What about The Cambridge Satchel Company? We didn't know the brand, but we became fans. Very well received and treated at the store in Cambridge. Definitely a brand to follow.

December 29, 2022
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Rated 5 out of 5 stars

I treated myself to the Large Poppy Bag…

I treated myself to the Large Poppy Bag for Christmas. Its lovely to look at with stainless steel opening and closing button and its also present in the shoulder strap as well. It is perfectly sized to carry phone, keys, purse and any other small objects you would normally carry in a handbag. I am very pleased with my purchase.

January 1, 2023
Rated 5 out of 5 stars

Just what I wanted

The item came and it's beautiful. The pictures don't do it justice. Speedy delivery and attractively packaged with very little excess packaging

December 31, 2022
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Rated 5 out of 5 stars

Super experience

Sales assistant was very helpful, all questions answered and showed me a mock up of embossing.
Good price for Daisy bag plus letters.

December 29, 2022

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