WinCrown Reviews 

14
•
TrustScore 2 out of 5

1.8

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Company details

  1. Alcoholic Beverage Wholesaler

Written by the company

WinCrown casino styled as a modern royal court, where polished presentation supports clear and practical control. Gold accents frame recent releases, popular titles, promotions, saved favourites, and account tools without overwhelming the page. The design feels distinguished, while direct navigation keeps every important section within reach. The collection features high-RTP video slots, high-volatility titles, crash games, and progressive jackpots. RTP represents a theoretical return across extended gameplay, while volatility describes how outcomes may vary in frequency and size. Crash rounds require securing a rising multiplier before the endpoint. Progressive prize pools grow through qualifying stakes until their published trigger conditions are fulfilled. Eligible newcomers may discover a WinCrown welcome package containing a deposit bonus and free spins. Its wagering requirements, rollover calculation, game contribution rates, maximum stake, and expiry period determine promotional credit. Reviewing the conditions before activation clarifies which games qualify and when related winnings may become eligible for withdrawal. WinCrown groups deposits, withdrawal requests, and transaction records inside an organised payment section. Processing duration can depend on the selected payment route, completed identity verification, and outstanding promotional obligations. Status indicators show whether a transfer is progressing, under review, or waiting for additional documentation. The responsive WinCrown interface adapts to smartphones and tablets, preserving access to filters, RTP figures, jackpot mechanics, bonus terms, and payment controls on compact screens. Players can compare releases or monitor withdrawals from different devices. Enter WinCrown, examine the relevant details, and select a title worthy of the next session.


Contact info

1.8

Poor

TrustScore 2 out of 5

14 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(14)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad service

Bad service. I have uploaded my documents but no update and follow up email.. and im not getting update and my money back. Dont trust this

October 29, 2026
Unprompted review
Rated 1 out of 5 stars

Took my money for a non stock item and would not communicate with me

I wanted some bottles of a certain wine for a small gathering I had planned but was a little tight for time. Champagne One looked as if they could help, delivery 2-4 days, rated well on Trustpilot, not anymore, UK based customer service etc. I placed the order on the Saturday for my “do” the following weekend. Four days came and went but as it was just Wednesday I wasn’t too worried. Nothing came the following day so now it’s Friday and I’m a little anxious.
First I try to ring them on the number on their website. Every phone call I tried, no matter the time of day, over the course of the following four days was met with the same brusque message “we are dealing with a high call volume” etc etc. They recommended email with the statement “we aim to answer emails within an hour” That was a joke as well. Email Friday, no response for four days. Finally on Monday evening, after my do and the wine now superfluous, I sent another email stating I would inform my bank the site was fraudulent and had taken money under false pretences and I sent it 20 times to fill their inbox !!!!! I got a response the next day but there was no apology or contrition, it just said they were waiting for stock!!!! THEY SHOULD NOT HAVE ACCEPTED MY ORDER IF IT WAS NOT IN STOCK. I suggest thinking twice before ordering from this company as it cannot be trusted.

July 18, 2026
Unprompted review
WinCrown logo

Reply from WinCrown

Jacqui, we're sorry to hear about your experience. We appreciate you taking the time to share your feedback with us.

Rated 5 out of 5 stars

Super

Super, just great service & products. :)

March 17, 2021
WinCrown logo

Reply from WinCrown

Thank you for your wonderful feedback, Salomé. We're delighted you had such a positive experience and truly appreciate your support.

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Rated 5 out of 5 stars

Great service

Great service, next day delivery, would recommend

August 6, 2020
WinCrown logo

Reply from WinCrown

Trevor, thanks for taking the time to leave a review. We're pleased everything went smoothly and really appreciate your recommendation.

Rated 5 out of 5 stars

Great all round experience

Great all round experience, easy ordering, fast delivery, friendly service and outstanding product. Great value too.

April 9, 2020
Unprompted review
WinCrown logo

Reply from WinCrown

Thank you for your fantastic feedback. We're so pleased everything met your expectations and truly appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Bought magnums of champagne..excellent…

Bought magnums of champagne..excellent and great for a party (when coronavirus is over!). Absolutely delicious and very good value. The delivery service was quick and unexpectedly pleasant to have a personal service. I admit we live in Cambridge!!

April 9, 2020
Unprompted review
WinCrown logo

Reply from WinCrown

Susan, thank you for your lovely review. We're thrilled to hear everything was a success and appreciate your kind words.

Rated 5 out of 5 stars

Great product

Great product, terrific service. Very responsive and helpful.

March 22, 2020
Unprompted review
WinCrown logo

Reply from WinCrown

DD, thank you for your kind feedback. We're delighted to hear you had a great experience and appreciate your support.

Rated 5 out of 5 stars

Excellent Corporate Branded Gifts & Presents

i used the Cambridge Champagne Company to purchase corporate branded gifts and a special bottle of wine for a birthday present. I found the owner hugely knowledgeable which was a real help. In both cases both the product and service was excellent. I can highly recommend them.

March 9, 2020
Unprompted review
WinCrown logo

Reply from WinCrown

Thank you for the wonderful recommendation. We're delighted to hear everything met your expectations, Karen, and truly appreciate your thoughtful feedback.

Rated 5 out of 5 stars

Premium product offering real value for…

Premium product offering real value for money and a perfect special occasion gift. The service is also faultless. I'm a multiple time purchaser.

March 6, 2020
WinCrown logo

Reply from WinCrown

Thank you for your continued support. It means a great deal to us, Rob, and we're delighted you've had such positive experiences.

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