Camerasdori Reviews 328

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items arrive brand new and in perfect condition. Many people highlight the unbeatable prices, finding significant savings compared to other retailers. The delivery service is frequently commended for being on time and efficient, with many consumers receiving their orders within a week or two, even for international shipments. However, some customers also noted that communication could be sparse, with tracking information not always updated promptly or accurately. A few people experienced longer than expected delivery times, leading to some initial nervousness. There were also isolated instances where an order was not received or an item arrived with an unsealed box, though the product itself was new and functional.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many reviewers received their lenses and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting that items arrive on... See more

Price

People report high satisfaction with the pricing, consistently finding products significantly cheaper than... See more

Order

Reviewers mention positive feedback about their orders. Many customers found the ordering process... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received their items, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesterday I received mij Canon RF 200-800 mm zoom lens. It was delivered on time and in perfect shape. Also my online question were answered swift and helpful. Is was a bit hesitant at first orde... See more

Rated 5 out of 5 stars

I took a punt and ordered a Canon R7 from the site as it was far cheaper than from anywhere else, and it arrived brand new in the box in 7 days, and is perfect. It even came with a uk plug which I was... See more

Rated 5 out of 5 stars

When a website is offering something that's "too good to be true" you have to rely on customer reviews so I'll add mine to the pile. I ordered my Canon lens on 13 April and it arrived today (22 April)... See more

Rated 5 out of 5 stars

This was my first time using this company and I have to say I am very pleased with my purchase which was 900 euro cheaper than my country. I was nervous as I did not hear anything at all for over 2 we... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

328 reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The price was competitive

The price was competitive. Lens arrived in good packaging. Even the box was intact. Delivery took a week only. I also got quick reply from customer support.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Placed my order with camerasdori and within 9 days it arrived. Would not hesitate to order again from this company as communication is excellent and also offer competitive pricing with good delivery times.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend

I'm a first-time customer and was hesitant when I saw the price of the Sony A7CR was so much cheaper than the competitors. I thought it was too good to be true but read some of the overwhelmingly positive reviews and went ahead with my purchase. The camera arrived within a week and in perfect condition. I thoroughly recommend Camerasdori to anyone who knows what they want and are looking for the best price.

January 4, 2026
Unprompted review
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Rated 5 out of 5 stars

The communication is sturdy, but unbeatable prices

The communication could have been better, but the prices are unbeatable. I got a brand new Sony that normally costs a few hundred euros more elsewhere. I will definitely shop here again. The shipping took longer than expected, and I was a bit nervous about when it would arrive, but it was worth the wait.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

First time buyer and I'm very impressed. Found exactly what I was looking for at a price that beat every other major retailer. My brand new OM 3 and 3 prime lenses were packaged securely and arrived safely. I'll admit I was a bit skeptical at first because their prices seemed too good to be true. However after doing some research, I took the plunge and I'm glad I did it. Camerasdori is the real deal. I'll definitely be a returning customer.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Smashed my expectations

I was at first hesitant to use this company but then when I came to read the reviews on Trustpilot, I decided to place an order.
The item I purchased was a whopping £800 cheaper than you would pay elsewhere.
The camera arrived within 7 days.
I have since tested the camera and even taken it on trips. I’m one happy customer.
Though I’d say for smaller items such as SD cards, other suppliers here in the UK may offer better prices.

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Really happy

Really happy - ordered a lens between Christmas and New Year and it arrived only 10 days later. The lens is just as expected and came well packaged (in fact took a while to open as so well packed!)
Not only a very good price but an easy smooth service so will be the first place I look next time

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Terrific buying experience

I ordered on January 2nd and I receive my lens January 10th. It came perfectly boxed with excellet shipment. The lens is brand new, everything in the box, looked like it was never opened. Really professional service. Communication was great as well. Comes with a back to store warranty. Couldn't be more pleased. Will certainly think of buying again as the prices are great.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service.

Great product range and compétitive prices.
Outstanding customer service.
I purchased a Leica D-Lux 8 from this company but after 3 months it developed a fault. I sent it back for assessment and within 2 working days I received an email confirming a replacement would be sent. 3 days later a brand new replacement was received.
Communication throughout the process was exemplary and the speed of the whole process from initial contact with the company to delivered replacement was outstanding. Well done Cameras Dori

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

I orded a Olympus TG7 and case. Great pricing and 100% trustable. Delivery in about 2 weeks (Christmas period). Well packed as well!

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer

Like many positive reviews for this site, this was the first time buying from Caremasdori, and cannot fault them. Delivery arrived within the designated time window (with slight leeway considering the time of the year), with item sealed and safely packaged.
Website was clear and easy to use, no hidden fees, and no additional import tax payments. Site offer a decent in-house warranty timeframe, and ridiculously competitive prices for lens.
Will use store for further purchases.

December 26, 2025
Unprompted review
Rated 3 out of 5 stars

Thank you

I really received the package very quickly, as a company you are great, but I didn't like the way it was packaged. a box, with a lot of tape applied. When opening the first box, the original box the camera came in had the seal broken, and inside nothing was in its place, everything was opened. I just hope everything is ok with the camera, so far so good.

January 8, 2026
Unprompted review
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Reply from Camerasdori

Hi Dan,

Thank you for your feedback.

We’re glad to hear your order arrived quickly and that you’re happy with our service. We’re sorry that the packaging did not meet your expectations and we appreciate you letting us know.

Please rest assured that we package all orders securely to protect them during transit, which is why additional tape is sometimes used.

Regarding the broken seal, we source brand-new products from trusted international suppliers in order to offer competitive pricing. As part of our quality control process, we do open the box to inspect and verify the contents before dispatch, ensuring everything is present and in perfect condition. We can reassure you that all items we sell are brand new and unused.

If you have any questions or concerns at all, or if there’s anything we can assist you with, please don’t hesitate to reach out to us directly. We’re always happy to help.

Best regards,
Thalia
Camerasdori

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Rated 5 out of 5 stars

Cannot Fault them at all

I can approve that Camerasdori are the real deal and trustworthy after receiving my order quickly considering it came from so far away! Dave was super responsive to my emails and was professional throughout. It was so nice to get the R8 for way cheaper than the mainstream shops. The box is opened (I would imagine because they replaced the charger for a UK style charger that I found inside) and everything was completely new, sealed and untouched. I couldn't fault them at all. They absolutely get my seal of approval, I recommend and I hope all lot more people use them to save a lot of money. Thanks guys

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

No communication after several emails

No communication after several emails, parcel doesn't dispatch. But it does look like they answer bad reviews, so hopefully they answer here. Order 20251227000007 is just stuck in processing since 27th of december, so 11 days without any information..

Please cancel this order, currently its still on processing so im eligible. I have a screenshot. Thanks

- update; they said 7th for a first mail response. I am currently looking at my mail to them send on the 5th after no updates from the 27th of dec with a header stating “we’ve received your enquiry”. So please, don’t make me out to be a liar. Give people who buy either more or frequent updates, as only after you guys responded, did the status change on website and parcel tracking. Which is bizarre

January 7, 2026
Unprompted review
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Reply from Camerasdori

Hi Jim,

Thank you for your feedback, and we're truly sorry to hear about your experience.

For transparency—and to clarify for others reading—here’s a timeline of our communication:
You first contacted us on January 7th at 08:33 AM regarding your order while we responded the same day at 08:00 PM, confirming that your parcel had been dispatched via courier and was currently in transit.

You submitted a cancellation request later that evening at 6:56 PM, followed by another at 8:04 PM while our team followed up on January 8th at 09:55 AM, explaining that as the parcel was already with the courier and expected delivery date and time was confirmed, cancellation was no longer possible. However, we assured you that a return and full refund would be available once the item is delivered.

We understand how delivery delays and limited courier tracking updates can cause concern, especially during peak seasons. While we strive to dispatch and update as swiftly as possible, we appreciate how important timely communication is—and it’s something we’re always working to improve.

At CamerasDori, we’re committed to clear, prompt communication and dedicated after-sales support. We aim to respond within 24 hours and stand by every order with return and warranty coverage, ensuring peace of mind for our customers throughout their journey with us.

Jim, if you need help with the return process once the parcel arrives, our team happy to assist—just drop us a message at info@camerasdori.com and we’ll be glad to help.

Best regards,
Dave
Camerasdori

Rated 5 out of 5 stars

Sony a7c ii - great service

Great price for the camera and super fast delivery with no issues at all. Excellent communication with customer service throughout the process. Top-class service — I’ll definitely be back!

January 6, 2026
Unprompted review

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