Camileandstone Reviews 

64
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers consistently praise the beautiful and high-quality jewelry, often noting its sturdiness and suitability for sensitive skin. Many reviewers also highlight the excellent customer service, describing staff as helpful, responsive, and quick to resolve issues like incorrect orders or lost items. However, some customers experienced significant delays or issues with delivery, with orders not arriving or tracking information being unhelpful. A few other people also felt that product descriptions were misleading regarding size or quality, and some reported difficulties with customer service responsiveness or finding solutions for problems.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the great quality and beautiful pieces, with many... See more

Quality

Customers consistently note positive experiences with quality, often describing the jewelry as beautiful,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting helpful, prompt, and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers praising the quick processing... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising the super fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think this is a great Aussie company with lovely customer service. I had a problem with my order and it was fixed within 1 business day. My order was delivered within 2 weeks as per the Australia po... See more

Rated 5 out of 5 stars

I ordered a ring and it was so beautiful, feels like such good quality but it was too small. I contacted Camile and stone and they responded within minutes and helped me with an exchange which I proce... See more

Rated 5 out of 5 stars

While the earrings were not the matte finish described they are light weight and an appropriate size for me. Customer service was prompt and very helpful to ensure I was given options due to the fini... See more

Rated 5 out of 5 stars

Nice quality jewellery . prompt delivery.The heart earrings are a lovely soft gold colour and perfect size for everyday wear. very happy


4.2

Great

TrustScore 4 out of 5

64 reviews

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No recent history of asking for reviews

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4.2

All reviews

(64)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Great aussie business

Bought a gold chain and honestly was very surprised with how sturdy it was, even accidentally yanking on it a few times, it still is intact. Staff are lovely and the jewellery is gorgeous. Can’t wait to buy some more pieces.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Camille and Stone are my go to favourite for all jewellery

Camille and Stone are a great organisation who go above and beyond to provide outstanding customer service by beautifully and delicately packaging and sending their impeccable jewellery of guaranteed quality in time and as per order specifications directly to my home without delay and with ease of processing with on time performance. As a result I buy all my jewellery gifts from the retailer for all my family and friends. Their jewellery is stunning to wear on all occasions and with all outfits as classically cut and perfectly presented to inspire all its wearers. Camille and Stone has my loyalty locker in for many years to come

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

The reason why I gave a 5* review was…

The reason why I gave a 5* review was due to the amazing customer service which I think is so important nowadays. They are quick to respond and when I couldn’t return my necklace to exchange for a different colour due to the postage costs from the UK they offered a 50% discount code. The jewellery is really unique and beautiful. I’ve had lots of comments and I shall definitely purchase from here again.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam, don’t shop here. Been waiting on my refund after sending the item back been more than a month dealing with this, have avoided all emails and won’t refund me. 0 zero stars if I could

March 27, 2026
Unprompted review
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Rated 1 out of 5 stars

WILL NEVER BUY AGAIN

Staff member was great. The jewellery is not. And the all the gemstones are man made. There are no natural gems at all. And anything that says white sapphire is only a cubic zirconia.

When you realise it’s not the jewellery you thought it was they force you to take store credit so your forced to get things you know your not going to be happy with. If you don’t take store credit you have to pay 10% of the purchase price plus the postage to send it back.

Will NEVER BUY AGAIN!!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I bought a chain which had a small quality issue. I contacted the team who took care of it immediately and offered several options for how to rectify the issue. Excellent customer service, thank you.

March 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Beautiful, quality pieces

I’ve purchased multiple pieces from this jewellery company and have been really happy with the quality, they’re beautiful and make lovely gifts. Communication with Jenny was excellent; she was attentive and resolved a small mix‑up quickly and professionally. Great customer service overall, and I wouldn’t hesitate to recommend them to family and friends.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

High quality, affordable jewellery

Beautiful range of jewellery at very reasonable prices. Whether you’re looking for a dainty set of earrings or a stand-out choker, Camile & Stone is the place to go. I wear my stud earrings all of the time and often receive compliments for them. The ordering process was simple and I was pleasantly surprised how quickly I received my order. I will definitely be back for more!

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Reviews on their website are fake

I was really disappointed with the jewellery from Camille and Stone. The pieces felt extremely cheap and poorly made, far from the quality I expected. They were flimsy and looked like low-cost costume jewellery rather than something worth the price. It’s also important to know that they don’t offer refunds—only store credit or exchanges—which makes it even more frustrating if you’re unhappy with what you receive. Honestly, I would recommend being very cautious before purchasing, as the quality did not justify the cost and it felt like a waste of money.

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Multiple great purchases

I have ordered multiple items from Camile&Stone - earrings and necklaces. They are fine jewelry, comfortable, and great quality. I wear their items 24/7 for months at a time. The customer service gals are very responsive, honor their warranty, and even sent me the “bonus” gift with purchase when I made multiple smaller purchases over time. I have recommended their products and will continue to do so!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I ordered a ring and it was so beautiful, feels like such good quality but it was too small. I contacted Camile and stone and they responded within minutes and helped me with an exchange which I processed that afternoon and the next morning my replacement was sent! They’re super helpful, descriptive in what to do which made returning my item easy I’ll definitely be buying from them again!

March 6, 2026
Unprompted review

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