I think this is a great Aussie company with lovely customer service. I had a problem with my order and it was fixed within 1 business day. My order was delivered within 2 weeks as per the Australia po... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service, very timely and compassionate staff member response.
I love every item I have purchased!
I love every item I have purchased!
I got all yellow gold items, and they’re flawless.
Shipping only took 2 days too, so fast
Beautiful and good quality jewelries
Beautiful and good quality jewelries. Great customer service as well, with prompt replies. Looking forward to buy more in the future.
Great aussie business
Bought a gold chain and honestly was very surprised with how sturdy it was, even accidentally yanking on it a few times, it still is intact. Staff are lovely and the jewellery is gorgeous. Can’t wait to buy some more pieces.
Camille and Stone are my go to favourite for all jewellery
Camille and Stone are a great organisation who go above and beyond to provide outstanding customer service by beautifully and delicately packaging and sending their impeccable jewellery of guaranteed quality in time and as per order specifications directly to my home without delay and with ease of processing with on time performance. As a result I buy all my jewellery gifts from the retailer for all my family and friends. Their jewellery is stunning to wear on all occasions and with all outfits as classically cut and perfectly presented to inspire all its wearers. Camille and Stone has my loyalty locker in for many years to come
The reason why I gave a 5* review was…
The reason why I gave a 5* review was due to the amazing customer service which I think is so important nowadays. They are quick to respond and when I couldn’t return my necklace to exchange for a different colour due to the postage costs from the UK they offered a 50% discount code. The jewellery is really unique and beautiful. I’ve had lots of comments and I shall definitely purchase from here again.
Bought a pearl necklace for my…
Bought a pearl necklace for my girlfriend and it was way nicer than i expected for the price
Complete scam
Complete scam, don’t shop here. Been waiting on my refund after sending the item back been more than a month dealing with this, have avoided all emails and won’t refund me. 0 zero stars if I could
Beautiful pieces at great prices
Beautiful pieces at great prices. It is now my go to for gifts. Great quality and customer service is fantastic!
Elegant and unique pieces
Elegant and unique pieces, customer service was very prompt with resolving any issues!
WILL NEVER BUY AGAIN
Staff member was great. The jewellery is not. And the all the gemstones are man made. There are no natural gems at all. And anything that says white sapphire is only a cubic zirconia.
When you realise it’s not the jewellery you thought it was they force you to take store credit so your forced to get things you know your not going to be happy with. If you don’t take store credit you have to pay 10% of the purchase price plus the postage to send it back.
Will NEVER BUY AGAIN!!
Excellent customer service
I bought a chain which had a small quality issue. I contacted the team who took care of it immediately and offered several options for how to rectify the issue. Excellent customer service, thank you.
Beautiful, quality pieces
I’ve purchased multiple pieces from this jewellery company and have been really happy with the quality, they’re beautiful and make lovely gifts. Communication with Jenny was excellent; she was attentive and resolved a small mix‑up quickly and professionally. Great customer service overall, and I wouldn’t hesitate to recommend them to family and friends.
High quality, affordable jewellery
Beautiful range of jewellery at very reasonable prices. Whether you’re looking for a dainty set of earrings or a stand-out choker, Camile & Stone is the place to go. I wear my stud earrings all of the time and often receive compliments for them. The ordering process was simple and I was pleasantly surprised how quickly I received my order. I will definitely be back for more!
Reviews on their website are fake
I was really disappointed with the jewellery from Camille and Stone. The pieces felt extremely cheap and poorly made, far from the quality I expected. They were flimsy and looked like low-cost costume jewellery rather than something worth the price. It’s also important to know that they don’t offer refunds—only store credit or exchanges—which makes it even more frustrating if you’re unhappy with what you receive. Honestly, I would recommend being very cautious before purchasing, as the quality did not justify the cost and it felt like a waste of money.
Great customer service even when my…
Great customer service even when my order was stuffed up. Full credit and they were very nice
Multiple great purchases
I have ordered multiple items from Camile&Stone - earrings and necklaces. They are fine jewelry, comfortable, and great quality. I wear their items 24/7 for months at a time. The customer service gals are very responsive, honor their warranty, and even sent me the “bonus” gift with purchase when I made multiple smaller purchases over time. I have recommended their products and will continue to do so!
Wonderful service and beautiful…
Wonderful service and beautiful products!
Amazing customer service
I ordered a ring and it was so beautiful, feels like such good quality but it was too small. I contacted Camile and stone and they responded within minutes and helped me with an exchange which I processed that afternoon and the next morning my replacement was sent! They’re super helpful, descriptive in what to do which made returning my item easy I’ll definitely be buying from them again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








