good service/easy website to work with. They wanted to get a lot of money out of my insurance because of some damage to the vehicle. I thought initially this is a scam, but actually after explain... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Camplify is an easy to use website, with a search function allowing you to look for vans that are available for your trip. Different levels of insurance cover. Easy to understand, easy to book too.
Company replied
Listers who don’t respond to booking requests within a week, should be made inactive. I had a couple requests that never responded and bookings were cancelled by Camplify. This isn’t helpful if you’re... See more
Company replied
We had another great easter get away using outback2sea. Customer service was excelent as always. Had couple small issues with van. Greg the owner was quick to fix them so we could enjoy our holiday. N... See more
Company replied
Company details
Written by the company
Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.
Contact info
Australia
- camplify.com
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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It was easy to book and pay a deposit…
It was easy to book and pay a deposit for campervan hire. I was able to liaise with the owner through Camlify. I’m looking forward to my holiday in October this year
June 11, 2026
Reply from Camplify
How exciting — October can't come soon enough! We're so glad the booking and deposit process was nice and easy, and that connecting with your owner through the platform has been smooth sailing. We hope you have the most incredible holiday — happy adventuring!
Easy to follow
Easy to follow. Quick replies. Campervan contact and booking made. Notified when owner replies via the site.
June 4, 2026
Reply from Camplify
Thank you for the great feedback! We're thrilled to hear the booking process was smooth and that keeping in touch with your owner via the platform was a breeze. We hope you had an amazing adventure and can't wait to help you plan the next one!
Easy to connect with the van owner
Easy to connect with the van owner. When our first van fell through campify sent through alternatives one that we used. Easy site to use.
June 3, 2026
Reply from Camplify
Thank you for the lovely review! We're so glad our team was able to jump in and find you an alternative when your first booking fell through — that's exactly what we're here for! Happy to hear the site made everything easy and we hope your adventure was an incredible one!
I found navigating the website a little…
I found navigating the website a little awkward, not easy to find names and the search engine isn’t very good.
June 3, 2026
Reply from Camplify
Thank you for taking the time to share this feedback — we're sorry to hear the website didn't quite hit the mark! We'll be sure to pass your comments about the search functionality and navigation on to our product team so they can look into improvements. We hope the rest of your Camplify experience made up for it and that we can welcome you back on the road soon!
MISLEADING AND EXPLOITATIVE
We were exploited by the owner to replace a visibly worn and perished handle after it broke THE FIRST time we opened the door less than one hour into our hire. When we questioned the responsibility falling to us he said “are you being righteous or are you guys short on money?!”. Camplify was absolutely no help although no instructions on handover were given not to use the handle to open the door. Although we reported this to Camplify with receipts and pictures we were told we have to seek compensation through the owner, who is clearly the reason we had to reach out to camplify at all. They also don’t mind that we were threatened with drop off fees because the van was not located in the same city it was listed as NOR that the owner wanted us to pick it up a day early AND pay extra insurance costs because it was more convenient for him due to personal commitments on our first hire day.
UPDATE: There has been no attempt from Camplify to contact me let alone rectify the exploitation that occurred via their platform. Camplify have also failed to ensure the van listing be updated to the CORRECT city and are therefore continuing to allow platform users to be misled.
June 3, 2026
Unprompted review
Reply from Camplify
We're truly sorry to hear about your experience — this is absolutely not the standard we hold our owners or our platform to, and we completely understand your frustration. Our team is currently reviewing your case and will be contacting you soon.
Really easy to use the website
Really easy to use the website
Very communicative
Easy to keep in contact with van owner
Reasonable prices
June 2, 2026
Reply from Camplify
Thank you for the wonderful feedback! We're so happy to hear the website made things easy and that staying in touch with your van owner was a smooth experience. We hope you had an amazing trip and look forward to helping you hit the road again soon!
User Friendly
Quite simply, the web / app based platform is very easy to use and communication between hirer and customer is super user friendly.
May 30, 2026
Reply from Camplify
We're so glad to hear you're loving the platform and finding communication with your owner nice and easy! Making the whole experience as seamless as possible — from booking to hitting the road — is what we're all about at Camplify. We can't wait to help you plan your next adventure!
Reply from Camplify
Thank you for the lovely feedback! We're so pleased to hear that your Camplify experience was smooth and hassle-free from start to finish. We look forward to helping you plan your next adventure!
This was the second time I hired this…
This was the second time I hired this campervan. This time we hired this campervan for 4 days and took it on a road trip to Bright, and it was fantastic from start to finish. The van was clean, comfortable, and well-equipped with everything we needed for our trip. It was easy to drive, reliable on both highways and mountain roads, and surprisingly spacious for cooking and relaxing after a day of exploring.
The owners were friendly, helpful, and made the whole pickup and drop-off process smooth and stress-free. We loved the freedom of being able to cook our own meals and wake up surrounded by beautiful scenery.
Overall, it was a great experience and played a big part in making our trip memorable. We would definitely hire this campervan again and highly recommend it to anyone planning an adventure around Victoria.
May 31, 2026
Reply from Camplify
What an incredible adventure — Bright is such a stunning destination and it sounds like the perfect backdrop for a campervan trip! It's wonderful to hear that the van, the owners, and the whole experience came together so seamlessly, especially across mountain roads and scenic stopovers. Thank you for choosing Camplify again and for such a glowing recommendation — we can't wait to be part of your next Victorian escape! 🏔️🚐
The campervan was perfect and exactly…
The campervan was perfect and exactly what we needed. Light easy to tow and we will definitely use camplify in future.
May 28, 2026
Reply from Camplify
What a wonderful review — thank you so much! We're so glad the campervan was the perfect fit and that towing was a breeze, that's exactly the kind of stress-free experience we love to hear about. We can't wait to help you plan your next adventure with Camplify!
Reply from Camplify
Thank you so much for the kind words! We're thrilled to hear that communication was a highlight of your Camplify experience — it really does make all the difference when you're hitting the road. We hope to see you back out on your next adventure soon!
Everything was very straight forward
May 30, 2026
Reply from Camplify
Love to hear it — straightforward and stress-free is exactly what we aim for! We hope you had an amazing trip and look forward to helping you hit the road again on Camplify soon! 🚐
Reply from Camplify
What a fantastic way to holiday — a great microcamper at a great price sounds like the perfect combo! We're so glad Camplify helped make your trip a brilliant one, and we hope to help you plan your next adventure very soon!
Reliable, friendly and easy to use
Despite a complicated situation, everything worked out perfectly. The service was exceptionally accommodating and handled the circumstances with professionalism and care. The platform itself is very user-friendly and easy to navigate. Highly recommend — you're in good hands even when things don't go as planned!
June 11, 2026
Reply from Camplify
Thank you so much for this wonderful review — it's really heartwarming to hear that even through a complicated situation, the experience came together so well! 😊 We're proud to have a team that goes above and beyond to ensure every journey is handled with care and professionalism. We look forward to welcoming you back on Camplify for many more adventures ahead!
Rob was on time and easy to deal with …
Rob was on time and easy to deal with and the van was what I expected.
May 16, 2026
Reply from Camplify
That's fantastic to hear — it sounds like Rob made for a great host! We're so pleased the van lived up to expectations and that the handover went smoothly. We hope you had an amazing adventure and look forward to seeing you back on Camplify soon!
Reply from Camplify
Thank you for flagging this — we're sorry to hear you had some difficulty selecting a location! We'll pass this feedback on to our Customer Support team to look into improving that experience for you. We hope it didn't hold you back from finding your perfect van and hitting the road!
Reply from Camplify
Thank you so much for the kind words — it means the world to us! We're thrilled that Camplify has been such a handy resource for you, and we can't wait to help you plan your next great escape!
Reply from Camplify
That's wonderful to hear — a smooth booking experience is exactly what we aim for! We hope you have an incredible adventure out on the road, and we look forward to welcoming you back to Camplify again soon!
Reply from Camplify
Thank you for the great feedback! We're glad the Camplify experience was straightforward and transparent from start to finish. We look forward to helping you plan your next adventure!
GREAT SERVICE
June 2, 2026
Reply from Camplify
Thank you for the kind words — we love to hear it! We hope your Camplify experience was everything you dreamed of, and we can't wait to help you hit the road again soon!
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