Canadaguppies Reviews 

59
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, often noting the health and vibrancy of the fish and snails received. People frequently praise the excellent selection and the overall good condition of the livestock upon arrival. However, some customers also noted issues with their orders, with several people reporting receiving incomplete or incorrect items, or experiencing significant delays in shipment. Additionally, some reviewers were not happy with the size of the products received, finding them much smaller than anticipated. There were also concerns regarding the delivery service, with some experiencing late arrivals or issues with the condition of items upon delivery.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers reporting healthy fish and snails arriving... See more

Quality

Reviewers highlight positive aspects of quality, noting that many animals arrived healthy, active, and in... See more

Order

Customers had ambiguous experiences with order fulfillment, with some reviewers expressing significant... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reporting perfect, on-time arrivals of healthy... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The male that came died the same day. The 2 females were fine and appear still fine after about 2 weeks. If the 2 girls survive their 3rd week it would be much appreciated if you guys could send me 1... See more

Rated 3 out of 5 stars

The snails I got were much smaller than what was displayed in page. Paid for a dukl sized snail and got one about 5mm

Rated 5 out of 5 stars

Where else can you find fish like these in Canada with such color and vigor they have added suburb class fish to my aquarium

Rated 5 out of 5 stars

Got a great pair of dumbo red tail guppies! The female came with 2 alive fry with her in the bag! The 2 mystery snails immediately started exploring and the 6 shrimp are scavenging! Great purchase!



Contact info

3.6

Average

TrustScore 3.5 out of 5

59 reviews

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3.6

All reviews

(59)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad customer service, don’t seem to care about killing fish

Ordered a mystery box for Black Friday plus some snails. Was supposed to be THREE unique strains of guppies. Got 6 of the same strand and they forgot my snails. When they sent the second delivery to make up for their error, everything arrived dead. Took me reaching out multiple times to get a response. Finally, months later, I received another shipment with no warning. Thankfully I was around. 3/4 of the animals were dead and the rest died before I could even get them in my tank. The customer service was HORRIBLE. They basically told me they can’t afford to give me a refund despite screwing up my order THREE TIMES and killing multiple animals. I finally gave up on trying to get anything (other than a useless store credit - why would I ever shop there again) back from them. So many other great fish shops online, do not waste your time and money here.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Snail order

They did deliver my snail and quickly too, I think the price was fair however I was a little disappointed by how small the snail was, however they did refund me for the package being a little late. Overall I recommend them :)

March 11, 2026
Rated 5 out of 5 stars

Canada guppies never disappoints

Canada guppies never disappoints. Always on time. Always alive. They put heat packs in the box so all my shrimp were happy. One even had eggs already. I like that I sometimes get random plants to. You guys rock!

February 8, 2026
Rated 5 out of 5 stars

Shrimp!

I received an order of Shrimp!! Beauties.. Well delivered.. Thanks so much for everyone's generosity. The Colours are as vivid as advertised.. We all love the new additions

January 28, 2026
Rated 4 out of 5 stars

Shipping was fast and well packed

Shipping was fast and well packed, everything arrived alive. Excellent customer service. 4 stars because the snails I got were absolutely tiny, fantastic store otherwise, will order again.

January 27, 2026
Rated 3 out of 5 stars

The male that came died the same day

The male that came died the same day. The 2 females were fine and appear still fine after about 2 weeks. If the 2 girls survive their 3rd week it would be much appreciated if you guys could send me 1 more male. if he survives I will be a happy camper. ( Blue grass guppies , of course )

January 3, 2026
Rated 5 out of 5 stars

Ordered a magenta snail

I ordered a magenta snail for my wife. It arrived alive and is happy and booting around the tank. We live in Orangeville Ontario ups delivered it fine. Had to pay extra 6.00$ to have the little guy fly overnight on an airplane from Quebec. No issues we are happy. Thanks!

January 3, 2026
Rated 4 out of 5 stars

The product is good

The product is good. The shipping wasn't good 3 days late and left on my door step in -13°c weather, luckily everything seems to have survived. Overall happy but annoyed with shipping.

January 3, 2026
Rated 5 out of 5 stars

Snail Order

I ordered three mystery snails for my son's tank. The snails were shipped quickly and perfectly packaged. They were very healthy and look amazing in our tank. Would 100% recommend!

December 30, 2025

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