CanadianNanny.ca Reviews 

118
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

The site was easy to use and I got a whole bunch of people with really good qualifications reaching out. I was able to find somebody in 2 weeks which is much faster than I expected

Rated 5 out of 5 stars

I liked your website and found it very easy to navigate and indeed found a nanny position through your organization. The only thing I found difficult is very few potential clients didn’t specify where... See more

Rated 1 out of 5 stars

Almost all the nanny profiles are written by AI and all sound exactly the same! It makes it impossible to get a sense of what a nanny is like without talking to them. We got a lot of messages and near... See more

Rated 4 out of 5 stars

I used Canadian nanny to find a parttime live out nanny for my 10 month old. One frustrating part in my opinion was how little effort some nannies put into their profiles, but that’s not really the... See more

Company details

Written by the company

CanadianNanny.ca is an online job posting service dedicated to assisting families in Canada to find a nanny, babysitter, adult caregiver, housekeeper, or pet sitter with a wide range of individuals available. With over 15,000 jobseekers registered searching for work across Canada, there is someone for everyone! There are a variety of membership options to suit every family, granting full access to the database. Every jobseeker has posted a 3-page profile stating their experience, qualifications, availability and contact information which is available to registered families. Families can register in just 5 minutes online at www.canadiannanny.ca and will have access to the database immediately. One place to solve all your care needs – nanny, babysitter, adult caregiver, housekeeper and pet sitter!


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3.7

Average

TrustScore 3.5 out of 5

118 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 2 weeks

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3.7

All reviews

(118)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful Service

Organized, helpful and professional! Helped me find two quality nannies through the website.
P.S. Regarding criticism that nannies send automated messages- that is the NOT the fault of the website. I only interview & hire nannies who write personalized messages.

September 22, 2025
Rated 5 out of 5 stars

2nd time this website helped me

My experience was great and its the 2nd time I have found a job through Canadian Nanny.
My only criticism is that many people have found their nanny or found a job and then don't respond. That gets frustrating.

September 10, 2025
Rated 5 out of 5 stars

I love the layout of navigating this…

I love the layout of navigating this website. It's simple and effective.
I love how cost effective it is compared to other services. I believe your service is superior to other platforms for price and ease of using your service.
I found 2 amazing part time families on this platform!

August 4, 2025
Rated 3 out of 5 stars

Good results with persistance, but a lot of ghost profiles and scammers

Pro: I've always ultimately been able to find available local nannies with the qualifications I'm seeking on this platform, whether I've been living in an urban or rural area at the time. But it takes lot of persistence and effort.

Cons: the vast majority of nanny profiles are either unresponsive, or have not been updated in a very long time, so the info in them is no longer valid.

Have to sift through a ton of requests from nannies who do not meet the criteria listed in the job description, but try to talk you into hiring them anyway.

Also contacted by a large number of scammers, and (also?) nannies from other countries looking for a path to citizenship but without any of the requisite qualifications. Their stories are very sad, and they beg and plead with you to help them escape the situation they are living in in their home country. There is a lot of that. I don't know whether they are actual people or scammers.

Look up, as a location, "Pinehouse, Saskatchewan", where a small town with a population of 1,000 people somehow has over 4,000 nannies seeking a job.

July 22, 2025
Rated 4 out of 5 stars

Had five times as many responses

Had five times as many responses to my posting as to another site that I posted to. Communication though the message board was easy. I liked the phone contact line. Filter for type nannies could be better and could be better sending recommendation that met your filter choices.

July 23, 2025
Rated 4 out of 5 stars

The guides were very helpful for a…

The guides were very helpful for a first time employer. Having a community of nanny and employer was very good. I didn’t have to filter through people that were not nannies. Candidates were all very qualified.only reason this is not a 5/5 is because it was challenging making sure I was finding people close by.

July 10, 2025
Rated 1 out of 5 stars

Less than a 1 star if I could

Less than a 1 star if I could, they promote a background check, and charge you for the request even if the background check is not done or the candidat does not provide any information. They refused to provide a refund even though no check will be completed.

June 12, 2025
Unprompted review
CanadianNanny.ca logo

Reply from CanadianNanny.ca

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience - that’s certainly not the outcome we want for anyone on our site.

A member of our team will reach out to you to follow up.

Thank you

Rated 3 out of 5 stars

The customer service was good

The customer service was good, but I’ve had awful experience with the nannies

May 30, 2025
CanadianNanny.ca logo

Reply from CanadianNanny.ca

Thank you for your feedback. We're glad to hear you had a good experience with our customer service team, but we're very sorry to learn that your experience with the nannies didn’t meet expectations!


We're always looking to improve the platform and the experience for families and nannies. If you're open to providing more details, feel free to reach out to us here: https://help.careguide.com/hc/en-us/requests/new

Rated 3 out of 5 stars

The website used to be much more user…

The website used to be much more user friendly. I found most applicants did not ready my job description, the just blindly applied.

April 28, 2025
CanadianNanny.ca logo

Reply from CanadianNanny.ca

Thank you for your feedback - we really appreciate you taking the time to share your experience on our platform. I'm sorry to hear that it hasn't felt as user-friendly as you're used to, and that many nannies are reaching out without reading the job description.

We're always working on improving the ways that we help families and nannies connect. Feedback like yours is super valuable. If you're open to it, we'd love to learn more about your experiences and see what we can do to help. Feel free to reach out to us here: https://help.careguide.com/hc/en-us/requests/new

Rated 1 out of 5 stars

Fake site

I believe that this site is a fake as no one, I mean NO ONE replies to any of my messages but they were on when I messaged them. This site is ridiculous. I litterely have everything that is needed for a nanny. It's sad! Please do better with this site.

April 6, 2025
Unprompted review
CanadianNanny.ca logo

Reply from CanadianNanny.ca

Thank you for sharing your feedback, and I'm truly sorry to hear about your experiences. I completely understand how frustrating it can be to send messages and not receive any replies - especially when you're putting your best foot forward!

We're actively working on improving the experience by encouraging more timely replies and making it easier to find and connect with the right families.

If you're open to it, we'd love to learn more about your experiences and see what we can do to help. Feel free to reach out to us here: https://help.careguide.com/hc/en-us/requests/new

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