CanaDream RV - Calgary Reviews 

Great driving experience, very comfortable van. The only thing I didn’t like was the control device for water level, being clear water, grey and black waters. The reading is very inaccurate and in my opinion this device needs improvement. Staff attendance was superb and I will definitely rent again from Canadream. Thanks you very much !

We had a great experience renting from Canadream in Calgary. The staff were friendly and helpful throughout the process. We were lucky to get an entirely new RV, which was very comfortable and fully equipped with everything we needed, including a large refrigerator and a microwave. The return process was efficient and hassle-free, and our deposit was released back to our credit card account just two hours after we dropped the vehicle off. We highly recommend them and will definitely rent there again in the future.

Beside spending 12 days in one of the most beautiful places on earth
The RV was exactly what we needed and expected
It was efficient clean and effective
And after a rough hikes and full day of activity nothing feels better then getting home as fast as you can say h o m e just in time to rest and move on to next point of interest

Very few “bugs” on the Rv that could of turn this vacation from amazing to perfect
But to be fare to all I will mention them here

1) water reservoir is a bit small and was leaking as we drove
You will realize fast that long showers or running water to do dishes is not something possible unless you are hooked up to full service
But even after we adjusted to Rv water conservation mode it was still not sufficient and we had to fill in at least once per day
This might of been a mechanical issue and it’s not representative to all RV but regardless I wanted to mention it

2) generator use - though the price is not huge an hour will run you 3.5$ (plus your fuel) overall we used it for 2 hours and had to pay 7$ upon the return
Again not huge but would be better if canadream simply include like 5 hours of usage in the contract so you worry less
Regardless most sites restrict generators use to a limited window which often you miss as you have other activities

3) fuel
Though this is not canadream fault but plan to spend approximately 35-50$ per 100km of trip
(Depending on your Rv size and load as well as gas prices) just be prepared it’s $200-$300 per fill up

4) battery life just like the water I find the battery life to be a little short for comfort and not once we run generator or start the car to boost up the voltage in the Rv
Lights are not an issue but fan and other systems can drain the battery fast

5) cooking and smoke alarm
Though I was appreciate the sentiment and importance of smoke alarm but this thing was waaaay to sensitive
I was boiling water and before it was really bubbling the alarm went off
Just to be clear windows were open hood fan going and the roof vent fan just beside the sensor was on max. It was a bit annoying, I had to reset it 10 times during breakfast making of frying an egg or two. I can only imagine less patient person would pull this thing off to stop the alarm at 6 am from going off over and over. I was going to say it’s just my Rv probably but after I heard it too at friends of ours who joined the trip too with their own RV I was sure canadream simply installed the most super sensitive alarms and after hearing it on other canadream Rv staying on same camp grounds I got my confidence it’s a wide spread problem

Less sensitive or install in different location or different equipment would be better for guests experience

6) pick up and drop off times are a bit inconvenient
You get too short windows and it’s “forced” on you to take what’s available which is in reality not a choice
Would be nice if the options can be spreads better throughout the day and stay a choice (determined by flights distance and other preferences)
Returning RV at 8am is not the most pleasant option given you driving from 200-400km away
unless you camp at canadream the last night

But Overall this was an amazing trip and despite of all the small issues I would do it again in a heartbeat
Staff were polite and professional and the experience overall was very pleasant

Both the check-in and out process seemed long. There were a couple of unhappy customers at the desk while we were waiting and although the service desk people were pleasant they did not seem to be very efficient. Our camper was missing the shower hose so we were unable to shower and there was scum in the bathroom. The cupboards/counters had not been properly wiped. The orientation was very quick and confusing on the heating system and panel so we found it confusing and couldn't find a thorough description in the manual. The drop off time did not allow us to camp the last night and get back on time so we returned it one night early (with no compensation).

Excellent service from pick up to drop off

Really nice RV, easy communication. Would recommend!

We received excellent service overall and I would probably reserve with them again, but we encountered a significant issue with our RV. The RV had a leak in the bathroom, next to the shower, and we woke up one morning to find the bathroom flooded.

Canadream asked us to return to one of their locations for repairs rather than providing a replacement RV. As a result, we had to purchase supplies to contain the leak and clean up the water damage. This also required additional travel, resulting in extra mileage charges.

Since Canadream owed us reimbursement for the supplies we purchased, they deducted that amount from the charges. However, we were also given the RV with only a quarter tank of fuel.

Because we were returning from Jasper to Calgary and were concerned about fuel availability along the route, we only used approximately half a tank of gas. We returned the RV with about a quarter tank more fuel than when we received it, but this was not taken into consideration.

The vacancy trip is perfect whit Canadream

5* for CanaDream and the team

Great service and run through everything and made sure that we were happy before leaving us

Charged me for fuel even though we brought it back exactly at the same amount. Also tons of features stopped working on our unit.

Great service from CanaDream crew in Calgary. Autum was great at pick-up and drop-off making sure we knew everything we needed to. The videos and guide book are simple and clear making it easy to use and operate. The RV was excellent, reliable and straightforward to drive and manoeuvre. Wouldn’t hesitate to book again. Coming from the UK it was super-easy to make the transition to Canada roads.

A young women with long dark red hair was really helpful

People where super nice during the grab and the return of the rv, super efficient process

All good and well organized good vehicle

I cannot fault the booking experience nor the people factor both via email or when we arrived, all very helpful and friendly.

I did ask before we arrived what van we would get as it was just my wife and I. As we booked a Super Saver 6 there were several van options and I was told they could not tell us until we arrived because they were not sure what would be available. We ended up getting was a 10 berth 33 foot long van that was just a bit of overkill for 2 people. This restricted us on where we could take it and luckily we did not need to access those places that had a 25 foot length restriction.

Although not your issue, the amount of gas stations was a surprise. Basically the lack of them is what I am getting at. I guess this is an visual thing, not wanting too have them dotted around such a beautiful landscape. Makes it hard though when you cant find a gas station to fill up!

Everything was great. Nice people. We had a great time in a brand new camper.

Helpful efficient staff
Well equipped vehicle to a high standard

Es war super! Der RV war top!