Canapuff Reviews 4,319

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,593 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their effectiveness and variety, with many finding them to be top-tier and delivering on their promises. The customer service is frequently highlighted as amazing, with people appreciating the helpful and responsive support. Reviewers also commend the fast and reliable delivery service, with many receiving their orders quickly and well-packaged. However, some customers reported issues with certain products, like brownies, causing dizziness or not having the desired effect. A few people also experienced significant delays in delivery and found the customer service responses to be unhelpful or automated, leading to unresolved issues and frustration.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and effectiveness... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as good, exceptional, and... See more

Delivery service

People report positive experiences with delivery service, often praising fast shipping times and... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction and a willingness to... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered THCA Flowers Monkey Glue 99% and had a very positive experience. The product arrived well packaged and exactly as described.The quality was consistent, the aroma was pleasant, and e... See more

Rated 4 out of 5 stars

The order was processed quite quickly (there was a slight delay, but that's irrelevant). The T9HC is a pretty decent smoke. Pleasant and not harsh, although it could be stronger. And the Vaporizer is... See more

Rated 5 out of 5 stars

Very good and effective, few puffs and it’s more than enough. Getting rid of the smoke is beneficial for long term usage. I’ll keep using it✨🫶🏻

Rated 5 out of 5 stars

It was my first time with such a product and the effects were unforgettable. Also the customer service is amazing too.


Company details

  1. Cannabis store

Written by the company

Canapuff: Your Premium Cannabis Shop for THC, 10-OH-HHC, THCv, H4CBD | 50,000+ Happy Customers | Fast Delivery | 950+ Top-Quality Products


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't believe the positive reviews, they are selling toxic synthetics

Don't believe the positive reviews, they are most likely fake. I got their "new" 9H-HHCP from them and the effect is horrible. Extreme dizzyness, nausea, and headaches that took an entire day to get rid off.

They are selling spice or some other nasty synthetics.
I am a regular user of hhc based vapes for years so it is not that this is too strong, it is simply toxic !

Many other reviews warning of the same issue in the last two months, so I am not the only one.

It seems EU has hit all the quality producers so they are just selling whatever they can get !

I will be sending my cartridge for analysis, if it is indeed spice I will inform the authorities.

Shame on you for selling this garbage.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

The best shop

Clean and well looking site, the products are really good. I think everyone can find something for themselves. I did test that permament marker cartridge and it was awsome

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

5 star service and product

Its nice, ordered from Spain and had no problem, It might take more than their 3-5 days to get delivered sometimes but nothing crazy, you have to understand that they are sending it from abroad. Overall it's a 5 star service and 5 star products. They are continuously offering products on sale with really nice discounts.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Support Experience

I had spent several days emailing with Canapuff support, when I decided to use the Canapuff CHAT–which linked me to Natália, a stellar B2B customer support agent. She IMMEDIATELY RESOLVED my issue. Natália‘s effort and initiative are the major reasons for my decision to remain a Canapuff customer. Customer service is KEY when choosing to be a loyal patron to a sole company. Excellent work!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I love cana

Honestly, this Canapuff THC vape is hitting different. Everything is absolutely perfect—great taste, amazing quality, and the buzz is spot on. 10/10, highly recommend!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Canapuff offers great alternatives for…

Canapuff offers great alternatives for those looking for legal and safe ways to take the edge off. The strains and different cannabinoids each provide a unique experience, so you might have to experiment to find your favorites. So far, the thcv Gorilla has been a hit. Order processing and delivery can take a little while, sometimes up to a week from start to finish, so order in advance of when you need it. Support team is very communicative, friendly, and helpful.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

the cart was awesome

the cart was good, smooth drags, nice calming effects, classic cbd, good price and deals too, i can only recommend this site, the shipping is ultra fast too, i have no complaints, 10/10 :D

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products

I ordered a few times and they came quickly without problems.
I also gave my friends this site and they had good experiences with it!

June 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look