CANA Wine Company Reviews 

404
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the impressive selection of hard-to-find products, often noting the availability of items they had long sought. Many people also highlight the consistently fast shipping and the exceptional care taken with packaging, ensuring products arrive safely and promptly. The ordering process is often described as easy, with reviewers appreciating the professional and helpful staff. However, some customers noted occasional delivery issues, including delays and concerns about products exposed to extreme temperatures. A few others mentioned problems with orders sent to incorrect addresses or not being fulfilled and communicated about for extended periods.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent selection of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times and... See more

Order

Users describe positive interactions with order, highlighting easy ordering processes and fast processing and... See more

Quality

Reviewers highlight positive aspects of quality, noting that items were received just as described and in... See more

Staff

Customers had positive experiences with staff, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Japan only bourbon from Cana Win Co. The price was slightly higher than other posted prices from other sellers, but those sellers had a bunch of m8xed reviews with issues. I felt confide... See more

Company replied

Rated 5 out of 5 stars

I recently had a bad experience with making an online purchase. So I was nervous making another one. However, Cana Wine Company had a rare bottle that I really wanted. It was either trust or miss anot... See more

Company replied

Rated 5 out of 5 stars

Buyer beware. I ordered the Crown Royal XR Red Waterloo. It wanted me to pay by paypal. I entered the address to where my item was to be shipped and the bill of sale sends it sending it to my old form... See more

Company replied

Rated 5 out of 5 stars

My experience with CANA wines was exceptional! Tmy delivery was relatively quick (5 days) especially during Christmas time. The wines were packed superbly. Plus, the prices are fabulous. I will surely... See more

Company replied


Company details

  1. #3 of 9 best companies in Alcohol Store
  2. #5 of 17 best companies in Liquor Store
  3. #7 of 23 best companies in Wine Store

Written by the company

Cana Wine Company, a boutique online retailer that specializes in offering rare and exceptional wines, bourbons, and spirits. At Cana Wine Company, we are committed to providing our customers with the highest quality products, exceptional customer service, and an unrivaled shopping experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

404 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(404)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Taste great always.

Easy to order got here fast

October 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your review! We're glad to hear that the ordering process was easy and that your order arrived quickly. We appreciate your business and look forward to serving you again!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Smooth

Fair price, fast ship, no issues.

October 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We're glad to hear you had a smooth experience with fair prices and fast shipping. We appreciate your business and look forward to serving you again!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Perfect gift

October 2, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you! We're delighted to hear that you found the perfect gift! If you need anything else, feel free to reach out. Happy gifting!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Good price

Good price, fast shipper, very safe packaging

October 3, 2024
Unprompted review
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your review! We're glad to hear you found our prices good, enjoyed fast shipping, and appreciated the safe packaging. We look forward to serving you again!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Exceptional

Package came quicker than expected and the bottles were wrapped so well. No need to worry about them breaking.

October 1, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We're thrilled to hear that your package arrived quicker than expected and that the bottles were well-wrapped for safe delivery. We appreciate your business and look forward to serving you again soon!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Great service.. check your email!

Cana went out of the way to make sure my wine purchase arrived in tact and on time. Be sure to watch your email however for notices. They will not ship wine without your permission if the weather does not match their conditions to ship!~ Ultimately a good thing, but for those of us who are not serial email checkers.. the delay could be problematic!

September 30, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your thoughtful feedback! We're glad to hear that Cana went above and beyond to ensure your wine purchase arrived safely and on time. We appreciate your understanding regarding our shipping policies, as we prioritize the quality of your wine. We'll make sure to continue providing clear communication through email. Thank you for sharing your experience, and we hope to serve you again soon!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Great Service!

I tried to purchase some bottles of a very rare wine that Cana had 10 bottles of. On line purchase wasn't working so I called the company direct. I was informed of the issue and the employee helping me called back later to say online was back up. He also confirmed they had 10 bottles of the 2005 tatoo I was looking for. I bought four. The packaging was exquisite. I drank one to make sure it was all I expected of a wine I hadn't had in 15 years. It was phenomenal so I bought the other 6.

September 30, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for sharing your experience! We're delighted to hear that our team was able to assist you and resolve the online purchasing issue. It’s wonderful to know you loved the 2005 Tattoo wine and found the packaging exquisite. We're thrilled you enjoyed it so much that you decided to buy more! We appreciate your business and look forward to serving you again. Cheers!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Great selection of Bourbon

Great selection of Bourbon. Fantastic buying experience!

September 30, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for the wonderful feedback! We're glad you enjoyed our bourbon selection and had a fantastic buying experience. We look forward to serving you again soon!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Simple

Simple. On time. No complication. Great service.

September 4, 2024
Unprompted review
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for the feedback! We’re glad to hear that your experience was simple, on time, and trouble-free. We appreciate your support and look forward to serving you again!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

I've been looking for the Blackberry…

I've been looking for the Blackberry Crown royal in three different states and your company came through with it. Now I know if I ever need anything I will check with your company first.

September 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

We're thrilled to hear that we had the Blackberry Crown Royal you were looking for! Thank you for making us your first choice for future needs. We look forward to helping you find more great products!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Great Experience!

I was a little nervous about ordering but I had nothing g to worry about at all!
The packaging was so well done and the time it arrived was sooner than expected.
I would order from them again in a heartbeat!

September 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for sharing your experience! We’re thrilled to hear that your concerns were put to rest and that you were pleased with the packaging and speedy delivery. We’re excited that you’d order from us again and look forward to serving you in the future!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Fast

Fast, easy and shopped right away for a rare wine that I was looking for.

September 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad to hear that you found our service fast and easy, and that you were able to find the rare wine you were looking for. We appreciate your support and look forward to helping you with future finds!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Solid service

Solid service. Expedited my order in a timely matter and your team kept totally in the loop. I will definitely use your service again.

September 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for the great feedback! We’re pleased to hear that you were satisfied with the expedited service and communication throughout your order process. We look forward to serving you again and appreciate your continued support!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

My most recent experience with Cana…

My most recent experience with Cana Wine has been pleasant, quick, and very professional. Item’s were well packaged.

September 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re delighted to hear that your recent experience with Cana Wine was pleasant, quick, and professional, and that the items were well-packaged. We appreciate your support and look forward to serving you again soon!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Awesome Company

Great price, great selection, fast shipping, stellar company! Glad I’ve found you, looking forward to shopping with you in the near future!!!!

September 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for the wonderful review! We're thrilled to hear that you’re pleased with our prices, selection, and fast shipping. We're excited that you've found us and look forward to your future orders. See you soon!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Your customer service team is very…

Your customer service team is very responsive and terrific!

September 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for the kind words! We’re thrilled to hear that you found our customer service team responsive and terrific. We strive to provide excellent support, and your feedback means a lot to us. If there’s anything else you need, please don’t hesitate to reach out!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Great customer service

Great customer service! Competitive prices! Items securely packaged! Rapid delivery!

September 3, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for the fantastic review! We’re delighted to hear that you had a great experience with our customer service, pricing, packaging, and delivery. Your satisfaction is our priority, and we look forward to serving you again soon!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We're glad to hear that your order was well-packaged and arrived safely. We appreciate your support and look forward to serving you again!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Great Customer Service and…

Great Customer Service and professionalism!A1

August 28, 2024
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for the glowing review! We’re thrilled to hear that you found our customer service and professionalism to be top-notch. We appreciate your support and look forward to continuing to provide excellent service!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Great delivery on time packaging also…

Great delivery on time packaging also super well done and easy to open continue to buy at Cana Wine

September 1, 2024
Unprompted review
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for the fantastic feedback! We’re thrilled to hear that your delivery was on time and that you were pleased with our packaging. We appreciate your continued support and look forward to serving you again at Cana Wine!

Thanks,
Cana Wine Co. Team

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