Candeeloot Reviews 60

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the products, which include a wide variety of sweets, chocolates, and fudge. Many people highlight the outstanding customer service, noting the staff's friendliness, helpfulness, and willingness to go above and beyond for every order. The meticulous attention to detail in packaging and presentation is also frequently commended, with consumers appreciating the care and effort put into each item. Reviewers also appreciate the engaging and welcoming atmosphere created by the staff, particularly during live interactions. The company is often described as a top choice for sweets, with many customers expressing their loyalty and satisfaction with the overall experience.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the wide selection of fresh,... See more

Staff

Consumers find staff to be positive, highlighting their kindness, helpfulness, and positive attitudes.... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the freshness and taste of the... See more

Order

Users describe positive interactions with order. Customers consistently praise the exceptional care and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional care and... See more

Based on these reviews

Rated 5 out of 5 stars

the best sweet shop ever!! I have been watching their lives since last year, i then ordered as i couldn’t resist, and they always pack amazing and secure, Nina is always ‘making’ the sweets with love,... See more

Company replied

Rated 5 out of 5 stars

What can I say Nina goes above and beyond for all her customers. The sweets are absolutely delicious and there is so much to choose from. I often watch Nina on the Candeloot TikTok page she is always... See more

Rated 5 out of 5 stars

Absolutely love candeeloot bought lot for friends birthday she loved it all ..... got my Easter bunny ...beautiful

Rated 5 out of 5 stars

Candeeloot is amazing .... polite .... kind .... so happy to help you with anything you may need.... excellent range of sweets and chocolate amazing prices and great delivery times .... highly recomme... See more


Company details

  1. Confectionery

Written by the company

Online retailer specialising in pick and mix sweets. We are a small family run business and have been selling our pick and mix sweets online since 2022. We pack all our orders on TikTok live stream. We offer a full range of products from pick and mix sweets, jelly fizzy and foamy, old school candy, chocolate pick and mix, your favourites all in one place. We also do a range of gifts for every occasion that can also be customised. We do “build your own” options so you can choose your own mixes. Whether it’s Haribo, Kingsway, Vidal, barratts, Cadbury, or sweetzone we have it all!! Here at Candeeloot we also offer a delicious selection of Swedish candy such as the forever viral bubs candy from lovalls. We cater for events such as party favours and big pick and mix bags.


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

the best sweet shop ever!

the best sweet shop ever!! I have been watching their lives since last year, i then ordered as i couldn’t resist, and they always pack amazing and secure, Nina is always ‘making’ the sweets with love, especially her themed boxes like the creame egg, kinder, Maltesers etc, always with a ribbon and a sticker, even the football themed jars which my brother loved and still keeps (empty), their sweets are always so nice and fresh, also they restock almost every week which is amazing! always interacting with their customers, making us feel welcomed, extremely nice. You can just tell they are amazing people, will always be my favourite shop and the only one ill buy from, from now on!

March 27, 2026
Unprompted review
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Reply from Candeeloot

Such a lovely review to read. Thank you soo much for your kind words and for supporting Candeeloot x

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Rated 5 out of 5 stars

Best sweetie shop 💕

Honestly would not go anywhere else for my sweets! Nina and Stebbie are the best girls, such good fun, the laughs we have are brilliant, amazing attention to detail, not only do you get fresh, tasty sweets, chocolate, fudge etc anything you can think of, you get unreal packaging that has so much thought put into it! The girls work amazing together and give their customers 10/10 experience from start to finish! My kids absolutely love their sweets, especially on occasions; Christmas, Easter, birthdays etc, the goodies always come out even better! Highly recommended!! You will not be disappointed 💕

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

I go through A lot of mental health…

I go through A lot of mental health issues and usually in the mornings is when it's really high. I go on Tik Tok to usually try to keep my mind at peace and calm. I start scrolling and who shows up on my fyp? Nina and Stebbi. Honestly they just have such a positive attitude every time they are live. Those 2 definitely make the live always very fun and very entertaining. Now as far as the sweets go, Let's just say that I've never been to the UK but her sweets are always a 10/10. The way she packs the orders are always above and beyond. She literally makes you feel like royalty when she packs the orders. Stebbie of course is absolutely amazing as well. She always makes sure that your order doesn't arrive damage. She always packages the orders very well. Honestly I literally wouldn't order sweets from anyone else except from Candeeloot. I highly recommend you giving this amazing company a try if your looking for really good sweets. To Nina and Stebbi you both are absolutely Amazing and I'm so proud of the both of you 😊

March 17, 2025
Unprompted review
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Reply from Candeeloot

Gina your review really did make me feel warm inside. I’m so glad you can find comfort in our lives and we appreciate you support here at Candeeloot. I hope we can continue to give you a safe space to continue to enjoy the lives with us. Xx

Rated 5 out of 5 stars

Ordered many times from this lovely…

Ordered many times from this lovely lady, I can honestly say Nina goes above and beyond with every order,the attention to detail is amazing,the gift ideas that Nina creates are 100% perfection and stand out. The sweets and chocolate are so fresh and don’t stay on the shelves long and not to forget the high standard of hygiene, also the packaging is perfect never have I had anything damaged as it is packed so well, please if you read this go order you won’t be disappointed.

March 7, 2026
Unprompted review
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Reply from Candeeloot

Thank you deb what a lovely review to read. We appreciate you taking the time to write this review and value your support massively x

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Rated 5 out of 5 stars

All I can say is AMAZING!!

All I can say is AMAZING!!
Everything about candeeloot is amazing from the sweets to the packaging to the people everything and everyone is AMAZING!!
Thank you!!!

January 1, 2026
Unprompted review
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Reply from Candeeloot

Thank you soo much Rebecca 🥰

Rated 5 out of 5 stars

Candeeloot is by far the best🤍

Candeeloot is by far the best place to get your sweets. The amount of care & effort that goes into each order is incredible. I enjoy watching them get packed on TikTok lives & the team make you feel so welcome. Highly recommend 🤍

March 13, 2026
Unprompted review
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Reply from Candeeloot

Thank you Lauren. We are so glad you love Candeeloot x

Rated 5 out of 5 stars

Love watching Candeeloot tik tok 'lives'

Love watching Candeeloot tik tok lives, they truly brighten up my day, Nina is such a lovely lady and her attention to detail is amazing! Products are great too which is a bonus!!

February 24, 2026
Unprompted review
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Reply from Candeeloot

Thank you soo much x

Rated 5 out of 5 stars

Amazing value for money

Amazing value for money. The girls take real care of customers. Have ordered multiple times an will continue to do so.

Would give higher than 5 if I could.

March 1, 2026
Unprompted review
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Reply from Candeeloot

Thank you for your lovely review we really appreciate it xx

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Rated 5 out of 5 stars

Nina goes above and beyond for all her…

Nina goes above and beyond for all her customers! The most amazing girls! I love watching you, you make me feel so calm when I watch you! Most amazing products! You can even have any theme you want!
Thank you so much for your happiness love both of you so so much!❤️

March 13, 2026
Unprompted review
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Reply from Candeeloot

Thank you Sophie. I am soo glad you enjoy not only the lives but the products too x

Rated 5 out of 5 stars

Candeeloot

Nina and stebbie have the most beautiful hearts and this shows in the effort put into the sweets and packaging. No ask is too much, they go above and beyond to make each offer personal to the buyer and perfect each time. No matter the occasion they will have a gift for you to buy someone (or yourself!). Candeeloot has a wide range of sweets, chocolate and fudge it’s almost too hard to choose what you want. The website is easy to navigate and the team are always helpful if you need them. The lives are welcoming and feel like a safe space. I couldn’t recommend candeeloot enough!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

A great duo!

A great duo, who take pride in every order, a great selection in sweets, chocolate, fudge etc. Great price and alot of laughs

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Great sweets

Fabulous service, received all my orders. Wouldn’t go anywhere else. Nina and stebbie do an amazing job and work well together. They always brings the laughter and fun in the TikTok lives

March 12, 2026
Unprompted review

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