I had a fantastic experience at Candles and Oud in Stratford Westfield. The quality of the fragrances is genuinely impressive, and you can tell real care goes into every scent. I purchased Amber Oud... See more
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Review summary
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I love these candles, they last for ages (if you’re careful) and the scent fills the room and stays there. My absolute favourite - Vanilla and Amber - but to be honest haven’t tried any of the ot... See more
Very pleasant, knowledgeable & professional sales person @ Trafford Centre counter on upper floor of concourse. I didn’t catch his name but he is a very nice guy. Made me aware of current offers & adv... See more
Naz was amazing at Candles of Oud in Westfield Stratford! He was super friendly and patient, and really helped me find the perfect fragrance without any pressure. He knows his stuff and made the whole... See more
Company details
Written by the company
We create unique Oud-infused blends for candle and fragrance lovers seeking to turn ordinary days into extraordinary moments that make you feel exceptional.
Contact info
London, United Kingdom
- ask@candlesandoud.com
- candlesandoud.com
4.3
Excellent
565 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Exceptional Brand!
Every experience starts with your eyes. So when you see the elegant and beautifully packaged products this brand has to offer, you can't help but be intrigued!
The scented candles are absolutely divine, they smell like bottled fragrances. Intense and long lasting scents that fill the whole house. After cooking these are amazing in getting rid of strong smells esp when you cook a curry with spices!
The fragrance selection is also amazing and for the intensity and variety you would expect to pay extortionate amounts. However this is not the case and you get high-end quality products for a fraction of the price, without compromising on the quality.
Highly recommend this brand, you won't be disappointed!
August 15, 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your amazing review! We’re thrilled to hear that our candles have made such a positive impact in your home. Your kind words about the packaging, fragrances, and value mean the world to us. We’re dedicated to providing high-end quality without the high-end price, and it’s wonderful to know that you’ve enjoyed the experience.
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There products are by far amazing
The products are by far amazing, absolutely love them
August 30, 2024
Unprompted review
Reply from Candles & Oud
Thank you for such a lovely feedback. We appreciate your support.
Fantastic customer service
Fantastic customer service, they asked my what scents I like and they picked out the best scent ‘Night in Paris’ I am very picky when comes to scents and I’m not really a perfume girly but this is u real and have had so many complaints, now I always get this one, it’s my go to :) ❣️
August 30, 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your kind words! I’m so glad we could find the perfect scent for you with ‘Night in Paris.’ It’s wonderful to hear that it’s become your go-to!
Night in Paris candle
My experience with candle and oud was amazing! Product arrived quickly and the packaging it’s self was great, the candle I got was called “night in Paris” and the smell that came from it was unreal, even when not lit. Will most definitely be making a purchase soon!
July 26, 2024
Unprompted review
Reply from Candles & Oud
Thank you for sharing your wonderful experience! I’m so happy to hear that you loved the “Night in Paris” candle and the packaging. We can’t wait to have you shop with us again soon!
Smells lovely and lasts very long!🥰🥰
Smells lovely and lasts very long!🥰🥰
Night in Paris is my absolute favourite, will definitely repurchase.
August 30, 2024
Unprompted review
Reply from Candles & Oud
Thank you for such a lovely feedback. We appreciate your support.
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Making moments
I am obsessed with candles of all kinds. This one is no exception. From the beautifully presented gift packaging that feels very luxurious to the exceptional aroma of the candle filling my home.
The Night in Paris Candle creates a captivating and inviting atmosphere, which makes me feel like I am standing beneath the Eiffel Tower at night as the lights flicker to come on. The exsquisite blend of rich and warm notes fills my senses with charm and beauty.
From the richness of the amber and oud, followed by the sweetness of vanilla and florals. It balances out with the black cherry and plum notes before finally adding a hint of musk for a touch of sophistication and luxury of this exceptional scent. Candles & Oud as a brand are exceptional. Great communication with dispatch and delivery. The website is easy to navigate and their products are beautiful. They help to create, a fab atmosphere and precious moments with their beautifully fragrances candles
August 30, 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your lovely review! I’m thrilled that the “Night in Paris” candle has brought such a magical atmosphere to your home. It’s wonderful to know you enjoyed everything from the scent to the packaging. Your support means the world to us, and we’re excited to keep creating special moments for you!
Amazing products! The scents last for ages!
The room spray is lovely and makes your space smell exceptional.
August 30, 2024
Unprompted review
Reply from Candles & Oud
Thank you for such a lovely feedback. We appreciate your support.
Firstly the delivery was really quick…
Firstly the delivery was really quick and the fragrance itself was packaged so lovely, it’d make an amazing gift and you don’t need to add anything extra for packaging! The perfume itself comes in a beautiful bottle and the scent is stunning, I’ve been using it non stop!
August 23, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your wonderful review! I’m so glad to hear that you loved the quick delivery, beautiful packaging, and stunning scent. It’s great to know you’ve been enjoying it non-stop!
It was a good experience to visit the…
It was a good experience to visit the Cambridge store. Good ambiance of store as well was impressed by the staff’s attitude towards the costumer. I highly appreciate the costumer service. And I request you guys to give something in gift to Anna at your store cuz of her best costumer service.
August 30, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your kind feedback! I’m delighted to hear you enjoyed your visit to our Cambridge store and appreciated the ambiance and customer service. I’ll make sure to pass on your praise to Anna—she will be thrilled to hear your compliments.
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Ambiance and staff
I’ve been to candles & oud at least 20+ times, and I just love the atmosphere in here, they’ve got too many options to choose from. I’ve been to candles & oud Cambridge and an employee called “Anna” helped me out a lot, she would spend most of the time trying to help me find the best scent and I’ve bought over 6 scents over the year. My favourite one is night in Paris, and spirit of muscat! Thanks candles and oud for the great experience! 🥹❤️
August 30, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your continued support! It’s amazing to hear that you’ve enjoyed visiting Candles & Oud so many times. I’m thrilled that Anna was able to help you find your favorite scents, and I’m so glad you love “Night in Paris” and “Spirit of Muscat.” We truly appreciate your kind words and look forward to welcoming you back soon!
Absolutely amazing
Absolutely amazing! Aneesah was so helpful for us to buy the most perfect gift. Greatest customer service I’ve ever experienced. Will definitely be coming again.
August 28, 2024
Unprompted review
Reply from Candles & Oud
Thank you so much! We're thrilled to hear you had such a great experience with Aneesah. Looking forward to your next visit!
Kazi shazed is a wonderful salesman
Kazi shazed is a wonderful salesman,
Hand a wonderful experience.
August 27, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your positive response. We look forward to serve you again.
The staff were lovely & helpful
August 27, 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your kind words! We're thrilled to hear that our staff were lovely and helpful. Your feedback means a lot to us!
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Leni was amazing at the Cambridge store…
Eleni was amazing at the Cambridge store she helped us throughout the process to buy a few gifts for the family. Really happy :)
August 25, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your kind words! We're thrilled Eleni could help you find the perfect gifts. We hope to see you again soon!
Fantastic service from Eleni really…
Fantastic service from Eleni really helpful
August 25, 2024
Unprompted review
Reply from Candles & Oud
Thank you for sharing your positive feedback.
Great customer service and helped to…
Great customer service and helped to choose a great scent
August 25, 2024
Unprompted review
Reply from Candles & Oud
Thank you for such a great review!
Very helpful assistant
Very helpful assistant, found all scents I loved, thank you 😊
August 25, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your kind words. We appreciate your support.
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Good quality perfumes
Good quality perfumes. Customer service 10/10
Shoutout MALAIKAAAA
August 24, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your kind words! We're thrilled you love our perfumes, and we'll pass along your shoutout to Malaika
Great customer service and fantastic…
Great customer service and fantastic offering of perfumes. Shout out to MALAIKA
August 24, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your kind words and we appreciate your support.
Ana was great and took her time to…
Ana was great and took her time to explain everything to us
August 24, 2024
Unprompted review
Reply from Candles & Oud
Thank you for a great review.
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