Does not smell like the exact same perfume that my friend has. Totally disappointed with it, and for the money its been a costly mistake.
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Review summary
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Very pleasant, knowledgeable & professional sales person @ Trafford Centre counter on upper floor of concourse. I didn’t catch his name but he is a very nice guy. Made me aware of current offers & adv... See more
Naz was amazing at Candles of Oud in Westfield Stratford! He was super friendly and patient, and really helped me find the perfect fragrance without any pressure. He knows his stuff and made the whole... See more
Naz was an amazing seller, he helped me picked the perfect scents and I’ve brought 4 perfumes thinking I was only going to buy two! Thank you Naz I will definitely be coming back :)
Company details
Written by the company
We create unique Oud-infused blends for candle and fragrance lovers seeking to turn ordinary days into extraordinary moments that make you feel exceptional.
Contact info
London, United Kingdom
- ask@candlesandoud.com
- candlesandoud.com
4.3
Excellent
563 reviews
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Hasn’t replied to negative reviews
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Such beautiful scented and luxury…
Such beautiful scented and luxury products! Absolutely adore this brand!
October 18, 2024
Unprompted review
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The girl who served us her name is …
The girl who served us her name is Harnia was amazing, she answered all are questions, she helped us to choose the right fragrance for us.
October 11, 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your kind words! We’re thrilled to hear that Harnia provided such amazing service and helped you find the perfect fragrance. We’ll be sure to pass along your compliments!
I went to Westfield looking for suna…
I went to Westfield looking for suna musk and was lured in by Rabia when I asked for directions. Her welcoming smile and knowledge of the products had me spending more than I bargained for. I left happy with my purchase nevertheless.
My shopping experience with Rabia was wonderful.
11.10.24
October 11, 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your kind words! We’re thrilled to hear that Rabia made your shopping experience wonderful, and we’re glad you left happy with your purchase. We look forward to welcoming you back again soon!
Scentsational
The charming lady helped me pick a diffuser for the living room.
Despite the Sunday rush, she took her time in selecting a few scents and advised me on the various offers available too.
I chose 'A Night In Paris'.
After placing it in the bag, she sprayed it with the same oud. Nice touch and care shown throughout.
October 6, 2024
Unprompted review
Reply from Candles & Oud
Thank you! We're so glad you had a great experience and loved " Night In Paris.| We'll be sure to pass along your compliments to our team!
We love the Oud smell
We love the Oud smell and have the defuser in the hall so you get a lovely smell when you enter the house
October 6, 2024
Unprompted review
Reply from Candles & Oud
Thank you for such a great review, we truly appreciate your support
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Great experience ❤️❤️
October 3, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your kind review.
Anna was very polite and gave me the…
Anna was very polite and gave me the proper information to buy a perfume for my family. It was overall a great experience will definitely recommend to others and come back if I need anything again. Specially to try the other products which Anna recommended.
October 5, 2024
Unprompted review
Reply from Candles & Oud
Thank you! We're thrilled to hear that Anna provided excellent service, and we're glad you had a great experience. We look forward to welcoming you back to try more of our products!
Maisha was very helpful and friendly…
Maisha was very helpful and friendly when picking a friends birthday gift. Will be back :)
October 4, 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your kind words! We're thrilled to hear that our staff member was able to help you find the perfect gift for your friend. We look forward to welcoming you back soon!
Reply from Candles & Oud
Thank you for sharing your positive feedback. We appreciate your support.
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A luxurious treat
Excellent service and really quick delivery. The products were wrapped beautifully and it felt special to receive. The perfume is gorgeous too.
October 1, 2024
Reply from Candles & Oud
Thank you for sharing your positive feedback. We truly appreciate your support
Reply from Candles & Oud
Thank you for the great feedback. We appreciate your support.
I loved the customer service and the…
I loved the customer service and the amazing products here
September 28, 2024
Unprompted review
Reply from Candles & Oud
Thank you for your great review. We truly appreciate your support.
Reply from Candles & Oud
Thank you so much for your positive review.
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Reply from Candles & Oud
Thank you for such a great review.
Shamilah was a lovely young lady and…
Shamilah was a lovely young lady and very helpful and honest. Would definitely recommend going back to her, gave us a second honest opinion about our preferences.
September 26, 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your great review. We appreciate your support.
Reply from Candles & Oud
Thank you for your positive feedback.
Reply from Candles & Oud
Thank you for your great review.
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Karina was very helpful and friendly
Karina was very helpful and friendly. Gave us the greatness experience ever. Definitely will come back in the future!!!!!
September 17, 2024
Unprompted review
Reply from Candles & Oud
Thank you for sharing your positive feedback, we look forward to serve you again.
Shamaila was the best!!
Shamaila was the best!!! She gave us all her time and effort and gave us great deals.
Hamza was also really nice too :)))
September 17, 2024
Unprompted review
Reply from Candles & Oud
Thank you for sharing your positive feedback.
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