Candy Catz Reviews 235

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their unique and stunning designs, often noting the high quality of materials and craftsmanship. Many appreciate the comfortable fit, true-to-size measurements, and the confidence these outfits inspire, frequently receiving compliments when worn. The company is also lauded for offering a wide range of styles, including options for men and matching sets for couples. However, some customers experienced issues with their orders, including items arriving late or not matching website images. There were also instances where people were dissatisfied with customer service, citing unhelpful responses, difficulties with returns, or a lack of effort to resolve shipping problems. A few reviewers also mentioned concerns about product quality in specific cases.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the incredible designs, quality, and... See more

Quality

People report positive experiences with quality. Customers consistently praise the incredible designs,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise fast delivery,... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised fast communication and... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the responsiveness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two outfits and honestly loved both of them. They were super comfortable! the material is soft, stretchy, and didn’t dig in or ride up, which is huge for long events. I got so many comp... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Candy Catz! Their outfits are not only stunning and unique, but also incredibly comfortable ; which is everything when you’re dancing, performing, or spending long hours at event... See more

Company replied

Rated 5 out of 5 stars

Mel has been lovely to work with and her items have always arrived in great condition. Sizing chart is accurate, so please make sure you are taking your measurements! I have been purchasing her items... See more

Company replied

Rated 5 out of 5 stars

Bought a set for my wife that unfortunately didn’t fit because I didn’t know her size. The customer service was great on finding a solution. After shipping the item back I was able to get a full credi... See more

Company replied


Company details

  1. Festival

Written by the company

I'm Melinda and I just graduated Visual Arts and Graphical Design in the Boston University College of Fine Arts. I was born and raised in Brooklyn but I currently live in Europe because...well...love got me here. :)) Designing clothing is still just a hobby for me but I do dream big and I hope that one day I can turn it into а full-time occupation. I source most of my inspiration for "Candy Catz" from nature and from popular culture, as I am truly a huge geek for movies and music. I believe in quality materials that underline the beautiful shapes of the female body but I am also a huge fan of feeling free and comfy, as I am a big dance enthusiast and I put all my creations to the ultimate dancing test! Thanks for visiting my shop! Stay Awesome!


Contact info

4.2

Great

TrustScore 4 out of 5

235 reviews

5-star
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3-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Simply amazing 😍

I can’t understand the bad reviews on here at all. The quality of the products is amazing, true to size and it looks just as pretty as in all of the pictures! The customer service is absolutely amazing. Very eager to help, very friendly and very quick to reply. Even though my outfit was made to order it arrived in less than two weeks after ordering it. I am can really recommend candy catz and I am looking forward to the next outfits I’m going to order 😍

September 21, 2024
Unprompted review
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Reply from Candy Catz

Thank you so much for the fantastic review, Tatiana. We really appreciate sharing your experience and we hope to have you back soon!

Love,
CandyCatz Team

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Rated 5 out of 5 stars

Great quality, love my pieces from Candy Catz!

I bought a dress and a 2 piece outfit from Candy Catz and love them both.Great quality, incredibly flattering, exactly as pictured and I got a lot of compliments. I also got my husband a shirt and shorts set, which he loved.

I’ll be ordering from them again!!

August 10, 2024
Unprompted review
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Reply from Candy Catz

Thanks, Alex! Your review made our day and we love that you found something in our store for your significant other too. Hope to have you both back soon!

Love,
CandyCatz Team

Rated 5 out of 5 stars

Excellent quality body suits !!

Excellent quality body suits !!!
I totally recommend this product !
I love buying from this store ! And the customer service is wonderful and always reliable ! I was also surprised on how fast the shipping was delivered ! This is my fourth year ordering from this store ! Thank you again. !

September 12, 2024
Unprompted review
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Reply from Candy Catz

Thank you, Yevgeniya, for your glowing review! We’re thrilled to know you enjoyed shopping with us. If there’s ever anything else we can do for you, don’t hesitate to reach out. We look forward to seeing you again soon!

Love,
CandyCatz Team

Rated 5 out of 5 stars

I ordered the UV reflective costume and…

I ordered the UV reflective costume and it was a great experience. The owner was very responsive in helping select the correct size, the item arrived very quickly, and fits perfectly!

September 4, 2024
Unprompted review
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Reply from Candy Catz

Hey JJ,

Thanks for your fab review! It's always a pleasure to assist you and we're always here for you if you need anything.

Best,
CandyCatz Team

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Rated 5 out of 5 stars

Love it…

Great fit,everything like the description.
I am really happy with all of my products. And the prints are awsome.
Fast delivery and great costumer Service.
My all time favorite Shop.

September 2, 2024
Unprompted review
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Reply from Candy Catz

Hey Melanie,

Thanks you for your review!

We’re thrilled that you enjoyed shopping in our store. Your support keeps us motivated to keep innovating. Hope to have you back soon!

Best,
CandyCatz Team

Rated 5 out of 5 stars

Super Festival Outfit

Super Festival Outfit. Really good quality and fast shipping. thank you!

August 15, 2024
Unprompted review
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Reply from Candy Catz

Thanks, Josephine! It's a delight to read your fab review.

Best,
CandyCatz Team

Rated 5 out of 5 stars

I ordered the asymmetric long…

I ordered the asymmetric long sleeve/leg outfit for a festival. The shipment arrived very quickly but the item type was different (short minidress with cutouts-meeeow). Mel the designer quickly shipped me a new one and even gave me the first. I love the quality of the fabric. It’s quality swimsuit like and hugs the body without feeling too restricting although don’t take that as a sign to “size down” these items are true to size and if you are between maybe size up. I loved the products and will wear again and again at every opportunity.

August 19, 2024
Unprompted review
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Reply from Candy Catz

Thank you, Erika, for your kind review. We're very happy we could help you and you ended up enjoying our products. Hope to have you back soon!

Best,
CandyCatz Team

Rated 5 out of 5 stars

Excellent product and customer service

We had a wonderful experience with this business through their ETSY store. Our order arrived quickly, well packaged, well made, and matched the description.
Customer service prior to, and after the order, was prompt and helpful. The "models" for their rave clothing weigh about a buck 30 wet with 26 in waists where I am 6'3" 240 lbs. I asked specific questions about my order and whether or not it would fit appropriately and was (correctly) assured that it would.
Once my order arrived, I had questions as to how to wear it - and was again given prompt and kind customer service.
My experience was top notch and I will likely use them again for my rave clothing needs here in the US.

September 5, 2024
Unprompted review
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Reply from Candy Catz

Joe, thanks for the awesome review! We’re thrilled that you enjoyed shopping with us. Your support keeps us motivated to keep innovating.

Best,
CandyCatz Team

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Rated 5 out of 5 stars

I received mij rave outfit yesterday!

I received mij rave outfit yesterday!! It looks amazing, and the size is perfect! Also good quality. Can't wait to wear it this saturday when going out to club. Thx candycatz I'll be back.
Veerle from Belgium

September 18, 2024
Unprompted review
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Reply from Candy Catz

Thank you, Veerle! It's always a delight to read reviews like yours! Thank you for sharing.

Best,
CandyCatz Team

Rated 5 out of 5 stars

Beautiful Black Witch’s Dress

I ordered a black dress for my witch Halloween costume, it was a little more than I wanted to spend but it looked beautiful. I received it very quickly, within a week. When I tried it on I could not believe how beautiful the dress is and the quality of the material is heavy and fits so beautifully. Even my husband commented on it. I will definitely be wearing this for more than just my costume, highly recommend this shop. Had no issues with communication, sizing, or shipping. Will be ordering from here again in the future.

September 9, 2024
Unprompted review
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Reply from Candy Catz

Thank you, Maggie, for your glowing review! We’re thrilled to know you enjoyed the dress. If there’s ever anything else we can do for you, don’t hesitate to reach out. We look forward to seeing you again soon!

Best,
CandyCatz Team

Rated 5 out of 5 stars

Worth every penny

Worth every penny! The bodysuit came so fast and is everything I wanted. I'm 5'6" about 127lbs, 32G, and I ordered a small. Fits great. Can't wait for my costume party.

September 16, 2024
Unprompted review
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Reply from Candy Catz

Thank you, Annie! Hope you have a fab time wearing your bodysuit. Don't forget to share some photos.

Best,
CandyCatz Team

Rated 5 out of 5 stars

Great shop, just discovered by chance.

Compared to another order from China, this shop is highly recommended. The goods are very high quality, the print is great and the outfit stands out uniquely in photos! There are many design options in cosplay.

September 18, 2024
Unprompted review
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Reply from Candy Catz

Thank you for your review and for sharing! We work very hard to provide the highest quality of print, design and fabric because we know nobody should settle for less than that. It's always a true pleasure to hear you appreciate our effort and can tell the difference.

Hope to have you back soon!

Best,
CandyCatz Team

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Rated 5 out of 5 stars

1st of many...

I wore this at a party on Saturday and it was STUNNING. Super flattering and reflected the neon lights. The design and quality were really great. This might be the first of many...

September 14, 2024
Unprompted review
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Reply from Candy Catz

Thank you, Astrid! We're very happy to hear you loved the item and hope to have you back very soon for our fab new collection.

Best,
CandyCatz Team

Rated 5 out of 5 stars

Great product

Great product - looks just like picture. Fit great! Can’t wait for Halloween!

September 19, 2024
Unprompted review
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Reply from Candy Catz

Thank you Elise! Super happy you love it, hope you have a spooky Halloween!

Best,
CandyCatz Team

Rated 5 out of 5 stars

Flamboyance for the festival season

Unique, fun, quality clothing. Flamboyance for the festival season!

June 8, 2024
Unprompted review
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Reply from Candy Catz

Hey Joshua,

Thank you for your great review! We're sure you're getting all the attention you deserve, and we hope to have you rock more of our fab designs.

Best,
CandyCatz Team

Rated 5 out of 5 stars

Good quality festival clothing

I have ordered a couple of bodysuit & wings sets from CandyCatz. The material has been exceptionally good, and stitching has been flawless. I have received many good comments from festival people, and many have been interested in buying the same suit. Orders have been delivered within the given time period and with reasonable delivery costs.

August 15, 2024
Unprompted review
Candy Catz logo

Reply from Candy Catz

Delighted to see your review, Samuli. Thank you for sharing!

Best,
CandyCatz Team

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Rated 5 out of 5 stars

Special outfits for party or festivals!

I really love the ouffits! They are very special and have the perfect fit!

May 4, 2024
Unprompted review
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Reply from Candy Catz

Thank you! We make each design with so much love - it's delightful to hear our efforts are appreciated.

CandyCatz Team

Rated 1 out of 5 stars

The quality of clothes are not there-…

The quality of clothes are not there- very poor quality. Looks very cheap. Also, when i wanted return it - the return label for something very small ( swimsuit )was
$ 185.00 !!! Stay away from them !!!!! So not fait with U.S. CLIENTS !

August 30, 2024
Unprompted review
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Reply from Candy Catz

Hey Bonnie,

Thank you for your review.

We're very sorry you didn't love our product. We can guarantee we only use high quality Italian Lycra for all the items in our store with detailed prints created by our team of inspired designers. We'd be happy to help set up a return for your order as we don't want you to be stuck with products you don't absolutely love but return shipping is always covered by the buyer as outlined in our return policy, publicly available on our website for your consideration pre-purchase. Returns normally cost about $30 which we believe is reasonable for international shipping. Please, contact our Customer Care team and they will guide you through the process.

Best,
CandyCatz Team

Rated 1 out of 5 stars

The clothing is tiny and they want you…

The clothing is tiny and they want you to pay for shipping returns to Bulgaria when they ship from a US distribution center. STAY AWAY FROM THEM.

August 30, 2024
Unprompted review
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Reply from Candy Catz

Hey Amanda,

Thank you for your review.

We're very sorry to hear the products you received didn't fit. However, we always advise to check the size chart before ordering and not order your normal size with other brands. Please, contact our Customer Care team and they will be happy to guide you through the return process - return shipping is always covered by the buyer as outlined in our return policy on our website. We made this policy available to you pre-purchase, so you have the correct expectations if it happens that you need to send back an order.

Best,
CandyCatz Team

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