Candycoins Reviews 

15
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

You should know

3.5

Average

TrustScore 3.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(15)

15 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received my money fast

I received my money fast! The support is amazing and the selection of games are great. Candy Coins is my fav site now. CJ. Ty

October 25, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Thank you, C.J.! We’re delighted to hear that you received your redemption quickly and enjoyed the support you received.

We truly appreciate your kind words and are thrilled to be your favorite site!

The Candy Coins Team

Rated 5 out of 5 stars

Great platform to play

Candy Coins looks amazing. Tried to play some of the games and like it, no win this time lol….will be back for sure to give another try. I give 5 as is worth trying for.

October 19, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Ace,

Thank you so much for your wonderful 5-star review! 🍬

We're thrilled to hear that you're enjoying Candy Coins and having fun exploring our games! While the wins didn't come your way this time, we're happy to know you had a great experience and plan to visit us again.

We truly appreciate your support and kind words. We look forward to welcoming you back for more sweet adventures and exciting moments!

The Candy Coins Team

Rated 3 out of 5 stars

So I cant redeem my winnings but....

Please read entirely.
So I cant redeem my winnings. I keep getting a message that my bank is rejecting my deposit however I have followed their directions and tried to add up to seven other debit cards and they give a message that these cant be used for redemption. Cool I try to use plaid after the initial try the option dissappears completely, same thing with paypal and Venmo options. Now those payment methods aren't even an option because the options have miraculously left my app. They keep giving you the same false information and they arent helpful at all! I have had no luck redeeming a measly 100 dollars. There was no issue running the same card to buy CC though. Scam Scam Scam! Do not use. Until I get my funds I will scream my story from the rafters! And dont even try to respond to this review with some copy and pasted response. Pay these Players, I will leave a bad review on every social media site and review I can! Trust

I stayed adamant with customer service and made many threats about class actions and so on. He finally tells me he will transfer my funds to my Sweet sweeps account i was able to redeem and recieve my funds in 8 minutes. This is the only option that worked I hope this helps.

October 15, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Andresha,

Thank you for sharing your experience with us.

We're truly sorry for the frustration and inconvenience you encountered during the redemption process. We understand how disappointing this must have been, and we appreciate your patience while our Support Team worked to find a resolution.

We're glad to hear that you successfully received your funds. Your feedback is valuable and will help us improve our redemption experience.

The Candy Coins Team

Rated 5 out of 5 stars

I recommend giving Candy Coins a try.

I signed up through a special email invitation. They have a great variety of games and a fast withdrawal process once your account is verified. It's been one of the best online gaming sites that I've experienced so far, and I have played at a lot of them over the years. This one gets a thumbs up. I plan to frequent their site.

September 30, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Hazel,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you're enjoying our variety of games and had a smooth and speedy redemption experience. Your kind words and recommendation mean a lot to our team!

We truly appreciate your support and look forward to welcoming you back for more sweet and exciting moments!

The Candy Coins Team

Rated 1 out of 5 stars

I was notified directly by sweet sweeps…

I was notified directly by sweet sweeps casino through email to join there sister website candy coins, and of course because it came from sweet sweeps I was very confident that it was going to be legit because sweet sweeps was always legit and never gave me any issues what so ever. So I just tried to redeem my winnings off of candy coins for the second time now and every single time I try to redeem it keeps getting rejected and ive been give ever, excuse in the book. I asked them to provide me with a transaction confirmation code from where they claim they attempted to send to my bank account and they act like they can't find it or don't know how to locate that information this website is literally garbage and I don't suggest this website to anyone this site won't last long scamming people the way they did me for very long because word will get out about these thieves and nobody will want to play on their website ever again!

September 30, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Newty,

We’re really sorry for the frustration you’ve experienced with your redemption attempts, and we completely understand your concern.

We’d like to reassure you that Candy Coins is a legitimate platform and your funds were not lost. When the redemption attempts were unsuccessful, the funds were returned to your Candy Coins account, and our records show that the returned balance was later used for gameplay.

Since the redemption attempts were unsuccessful through the payment provider, our team recommended trying another eligible payment method.

We truly appreciate you sharing your experience with us, Newty. Our team is always here and happy to help with any future redemption concerns.

The Candy Coins Team

Rated 5 out of 5 stars

Amazing amazing amazing

Ok get this, I’m registered to about 70 online casinos and this one has to be the best one ever. No joke. No lie. It’s amazing. The live chat is so helpful & agent is friendly and nice! No bots here. Quick withdrawals and the games are so pretty and has new games which I LOVE specially the candy/sugar/sweet games I’m in love with. Got a deal package and it was amazing paid 34 and got 75 -Audrina

September 25, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Wow — thank you for such an incredible review!

It means so much to hear that you’ve been enjoying everything from our games and offers to the support you’ve received from our team.

We’re especially happy to know that our live chat has been helpful and friendly whenever you’ve needed us!

Your kind words and support genuinely made our day. Thank you for choosing Candy Coins and being part of our growing community. We look forward to bringing you even more sweet experiences!

The Candy Coins Team

Rated 1 out of 5 stars

They suck

They suck. Everything about this casino is horrible , never playing here again. Don't waste ur money

September 23, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Kaymeash,

We’re sorry to hear that your experience with Candy Coins didn’t meet your expectations.

We truly appreciate you sharing your feedback with us. If there’s a specific issue or experience that led to your concerns, we’d really appreciate the opportunity to understand what happened and see how our team can help.

Please feel free to reach out to our Support Team anytime — we’re always here to listen and assist.

The Candy Coins Team

Rated 5 out of 5 stars

best site ever!

if i could rate this site a million out of a million i would! i can honestly say no other site can compare , if y'all are reading this i am 100% a real person lol and i will vouch for candycoins 1000% percent!!

September 8, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Thank you so much for the amazing 5-star review, Hollie! ⭐

Your kind words truly mean a lot to the Candy Coins team!

We’re thrilled to hear how much you’re enjoying your experience, and we really appreciate you taking the time to share the love and recommend us to others.

Thanks for being part of Candy Coins, and we hope you continue to have an awesome time with us!

The Candy Coins Team

Rated 5 out of 5 stars

I like Candy Coins because it’s easy to…

I like Candy Coins because it’s easy to play and not stressful. I don’t need to learn anything complicated, I just spin and enjoy it. The game looks nice and colorful, which makes it more fun.

What I enjoy most is when the coin feature starts. It feels exciting watching the coins add up. Sometimes it surprises me with a good win.

It’s a good game when I just want to chill and have a little fun.

September 6, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Nicholas,

Thank you for the awesome 5-star review! ⭐ We’re so glad to hear that you’re enjoying Candy Coins and finding the experience easy, colorful, and fun.

It’s great to know the coin feature adds a little extra excitement to your gameplay too. We really appreciate you taking the time to share your experience with us.

Thanks for being part of Candy Coins, and we hope you continue to have a great time!

The Candy Coins Team

Rated 5 out of 5 stars

i have played 50 plus sites like this

i have played 50 plus sites like this. this is the best one support is fire and they make sure to pay you when you send ppl over for referral

September 5, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Ethan,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with our Support Team and Refer-a-Friend Program.

Your support and trust mean a lot to us. We truly appreciate you being part of our community and look forward to continuing to provide you with a great experience!

Regards,
The Candy Coins Team

Rated 1 out of 5 stars

Extremely Predatory

Candy Coins is extremely predatory towards people with gambling problems. They do not take responsible gambling seriously.
I signed up for the website and two minutes later, requested a spend limit via email as directed in their Terms of Service. They did not respond to the email for two days, so I reached out to the Support Chat, who confirmed the limit had been applied.
A couple weeks later, they allowed me to spend excessively, despite confirming that a limit had been applied. I contacted them for help and they promptly refused to assist me or rectify the situation, stating they had no record of a spend limit even being requested. I shared proof of this including a pdf, screenshot, and literal screen recording of my inbox, and they told me they had no record and that it was not their problem. They outright refused to take any sort of accountability.
I would not play here even if you do not have problematic gambling tendencies, simply because they are completely unethical and willingly and purposefully take advantage of those that do. Do not spend your money here.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ive been waiting for a redemption that…

Dishonest sweeps casino. Your "bug" for redemptions has not been fixed. You are lying to your customers. According to your own words here on trustpilot, you had a redemption bug 7 days ago, then supposedly fix it 3 days ago. Yet youve been telling me that you dont know why i havent received my redemption and just cant seem to figure it out. Thats what happens when you lie. Your stories dont line up. Ive been waiting for a redemption that was approved 4 days ago and still haven't received. Customer service has just been giving me the run around with vague answers of no substantive information. Im a bit surprised that this is the situation with them, given that their sister site Sweetsweeps has been a solid place to play and never shown me any indication that they were going to turn into a scam site. I won $1800 on daily log in bonuses and received the money in less than 15 minutes. So im a bit shocked that my $140 redemption here will not be paid. Unfortunately, as many sites do, what starts of legit , wether it be poor business management or just pure greed, these sites have a history of becoming nothing more than pure thieves. This appears to be the case with Candycoins. And seeing other reviews here of others also not receiving their redemptions, I have to say I cannot recommend this site whatsoever. Do not play here . You will not get your money if you win. Its really a shame . Thought they'd be a good one...

Thank you for the update. However, Chime support has confirmed there is no incoming ACH or RTP trace on record for this $140.06 payout from Coinflow. Furthermore, Coinflow support is completely unresponsive to consumer inquiries.

Because the funds never reached my bank, the transaction is stuck on Coinflow's end. As the merchant, please contact your Coinflow Account Manager to manually trace or cancel this batch, or re-credit the 140.06 SC to my account balance so we can resolve this.

August 29, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Noah,

We completely understand your frustration, particularly given the lack of a clear explanation around what has happened with your redemption.

We’ve reviewed your case and want to clarify that your redemption has been approved and processed from our side, but there is currently a delay with the payment provider and their banking partner. We are actively following up with them multiple times a day for resolution.

Where we do accept responsibility is our communication with you. You should have been given a clearer explanation rather than repeated vague updates while we investigated, and we apologise for that.

As you mentioned, you’ve previously had a positive experience with our sister site, Sweet Sweeps, including receiving a much larger redemption very quickly. Candy Coins is operated by the same team and with the same commitment to honouring legitimate player redemptions. We are not withholding your redemption.

We appreciate that none of this makes the delay any less frustrating, but we hope the additional context provides some reassurance that your redemption has been approved and that we are actively working with our payment provider to get this resolved.

Regards
The Candy Coins Team

Rated 1 out of 5 stars

Stay Away

as of 8/27/26 they will not let you redeem due to a bug is what they claim ATM idk if they will really fix it or if its some BS they have been telling me. lost the balance so I can't update with redemption and will not deposit any more to find out whenever they feel like doing it. also 7 seat BJ minimum hands are 25$ and the slots are not very good no prag no hacksaw no playson. bonus are fishy because i spun into all of them and they all flopped really bad. support was really nice but it don't matter if they can't help you redeem. please don't try and take my review down I have screen shot and you guys have chat logs tot verify what im saying

August 26, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Randy,

We’re sorry to hear about your experience and completely understand how frustrating the redemption issue must have been. We’re pleased to confirm that the redemption feature has been already restored and is available again.

Our team is doing everything possible to improve the reliability of our redemption process, game selection, promotions, and overall player experience.

We truly appreciate your feedback and remain committed to providing a smoother, more enjoyable service.

If you still need any assistance, please contact our Support Team. We’ll be happy to review your account and assist you further.

Regards
The Candy Coins Team

Rated 4 out of 5 stars

Good initially with the store part and…

Good initially with the store part and rtp
But if you want more packages you only get half amount of candy coins for the price. They need to price better like cardcrush who offers deal packages everywhere for a equal price

August 14, 2026
Unprompted review
Candycoins logo

Reply from Candycoins

Hi Raymond,

Thank you for taking the time to share your feedback with us!

Candy Coins is currently in its soft-launch phase, so feedback like yours is incredibly valuable as we continue improving our Store packages and overall player experience.

We understand your concerns regarding package value. We regularly introduce special promotional packages that offer additional value, while our VIP Program provides access to greater discounts and benefits as players progress through the levels.

We truly appreciate your support and hope you’ll continue with us as Candy Coins grows and evolves.

We look forward to delivering even more rewarding experiences!

Regards
The Candy Coins Team

Rated 5 out of 5 stars

New site plays right!

Sign up bonus was 2cc which was awesome. Bgaming, iconic21, booming good providers. Hit some good bonuses, support is 24/7 i got help easily when. I needed to get my state set correctly before verification, which was quick through veriff.

August 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look