Can Hospitals Reviews 

226
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, ensuring a comfortable and reassuring experience. The service is frequently described as outstanding, with people appreciating the comprehensive care from initial contact through aftercare. Many highlight the excellent communication and organized user experience, noting efficient handling of everything from airport transfers to hospital procedures, within a very clean environment. However, some customers also noted a lack of consistent aftercare or felt dismissed when issues arose after returning home.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, kindness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional care, professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional communication... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing delight and happiness with... See more

Customer communications

Customers had positive experiences with contact, noting that initial interactions were professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My whole experience was made easy and comfortable. I travelled on my own from England for breast augmentation, lipo and tummy tuck. Everything has been outstanding services, room, surgery, aftercare.... See more

Rated 5 out of 5 stars

I went to can hospital for gastric sleeve surgery, from start to finish they made me feel welcomed & listen to. I had really bad anxiety about the surgery but after doing my observations as soon as I... See more

Rated 5 out of 5 stars

I went with my brother for eye Lens replacement surgery. All initial contact with a wonderful lady called Ebru made us comfortable and confident in her and the hospital. We were not disappointed, ever... See more

Rated 5 out of 5 stars

I have just returned home after having surgery here with Dr Utku Nacak on the 18th December. The care I received was second to none from the transfers, to the nurses and surgery itself it was faultles... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(226)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Succesful surgery at Can Hospital…

My mother had surgery at Can Hospital on 05/12/23. We received a tremendous service, so I want to write all details.

First of all, we would like to thank our dear gynecologist Assoc. Dr. Emre Başer and his angel assistant Selin Gülay Toprak. Thanks to their expertise, my mother had a successful operation. There was almost no post-operative pain. ❤️ I think the Oscar of medicine goes to our Dr Emre Başer ☺️

We would also like to thank the 3rd Floor staff for their friendliness and all their support. They came to check us many times until the morning and made sure that she had a pain-free, comfortable and peaceful post-operative period.

Mrs. Şengül and her team did a magnificent job in the cafeteria within the hospital. They made us feel at home during the post-op period with their hygiene, food variety and sincerity.

Working with a team that loves their job is completely great so this is the road to success 🤗 I recommend Can Hospital to everyone.

December 5, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing experience from start to finish!

I have recently undergone surgery from Dr. Utku Nacak at Can Hospital in Izmir.

From start to finish my experience was incredible and this is all down to Dr. Utku, Zeynep, Dogukan and all the staff that looked after me and my partner who came along to support me.

This was my first time having surgery and I was extremely nervous but the moment I arrived and met with Zeynep & Dogukan they made me feel so relaxed. They provided me with knowledge and answered all my questions along the way.

Dr. Uktu is amazing at what he does, he guides you through the whole process and you can put all your trust into him to deliver.

The support and kindness from all the team was exceptional and I couldn’t have asked for a better place to have surgery. They truly went above and beyond what I expected.

I would like to thank the team from Can Hospital from the bottom of my heart, you have made my experience one to remember!

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

I am writing to express my heartfelt…

I am writing to express my heartfelt appreciation for the exceptional care and support, I received during my time at Can Hospital in Izmir.

From the moment I entered the facility until my after-care, the entire team exhibited a level of professionalism, expertise, and compassion that surpassed my expectations.

During my stay at Can Hospital, I was consistently impressed by the dedication and knowledge of the medical staff. Each member of the team, from doctors to nurses and support staff, demonstrated a deep commitment to patient care. Their expertise, combined with their ability to communicate complex medical information in a clear and compassionate manner, helped alleviate any concerns I had and ensured I felt comfortable throughout my entire journey.

Furthermore, the facilities at Can Hospital were outstanding. The hospital's modern infrastructure, state-of-the-art equipment, and commitment to cleanliness and hygiene not only enhanced my overall experience but also instilled a sense of confidence in the quality of care I was receiving.

Even after my discharge, Zeynep, Serap, Alphan, and Op. Dr. Utku Nacak continued to provide exceptional support through their follow-up care.

They went above and beyond to ensure that my recovery was progressing smoothly, offering guidance, answering my questions, and addressing any concerns I had promptly and effectively.

I am truly grateful for the outstanding care I received from the entire team, especially Zeynep, Serap, Alphan, and Op. Dr. Utku Nacak, at Can Hospital Izmir. Their dedication, expertise, and genuine kindness played a vital role in my healing journey. I would highly recommend Can Hospital to anyone in need of medical care.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience. I felt that I am in a 5 star hotel not hospital. Extremely clean, staff more than qualified, very professional but very in touch with the human side as well.
I would highly recommend Can hospitals! I trust them and I will return for sure , when /if I will need medical care.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Staff were absolutely amazing

Staff were absolutely amazing, looked after me better then I could of imagined a huge thank you to Rena who even came to the hospital to check on me on her day off. Also thank you to Cemile ❤️

May 26, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very helpful

Very helpful, very nice people, and most of all I love my out come I can read way better than I could before, for example when you have I test I could not read the last 5 or more sections has they got smaller now I can, transport was brilliant to felt like I was in limousine, took me to and from hospital, and hotel were we was was great

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

We had a great experience

We had a great experience! We were treated very well by the staff but by Reva in particular! She went above and beyond to make sure our experience was the best it could possibly be without any stress

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

I went to get my teeth done and the service was amazing! I returned back to London and had problems with my passport delaying me from returning on my original date. The hospital was fine with it and extended my appointment with no extra cost. I highly recommend canns hospital with people with problem with going to the dentist to ask for Reva as she will take care of all your problems.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great team

Great team. Super organized stay, from first Day to end. Support all times. I highly recommend Can Hospital to every one. Super Journey and treatment, nice hotel, EXCELLENT food. All was the Best. Hanna

March 27, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great hospital

Great hospital , really was the genuine article , as a sceptic I was very unsure when I first looked into my knee surgery , but the surgeon was first class very re assuring, but I found the star of the show was Ezra , what a credit to the hospital , they should keep hold of her for ever , Great Team , Great Results , thanks all 👍🙏x

February 23, 2023
Unprompted review
Rated 4 out of 5 stars

So I went to can for a breast…

So I went to can for a breast augmentation with my husband, the driver who picked us up from the airport was really friendly, the translator not so much, she wouldn’t get back to me when I WhatsApped her and she just wasn’t that friendly, my surgeon done a brilliant job, my nurse was absolutely amazing, she took great care of me and was so welcoming. I was told i would be in the hospital for two nights but I was there for three and my husband was very uncomfortable on this little pull out chair. The hotel was absolutely beautiful when we finally got there but extremely noisy.

April 12, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience from start to finish.

We travelled to Izmir from Canada for my wife to have rhinoplasty, breast implants and 360 lipo with a hybrid tummy tuck. From the onset our experience was great. The driver picked us up on time in a clean and new van and brought us to our hotel.
When we arrived at the hospital we were greeted by Esra who brought my wife for her pre operative testing. This process was efficient and professional.
She met with her doctors prior to surgery to discuss her procedures and to answer any questions she had. They were all very professional and gave her all the time she needed to ask questions.
On surgery day everything went efficiently and on time without any complications. The room she was given to recover was clean and modern. The nurses on floor 5 took good care of her recovery treatment.
The management team checked in every day to confirm that she had everything she needed and that her care was good. A special thanks to Onur who made sure everything was perfect, and it was.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Hülya

Hello dears, I thank you from the bottom of my heart for the days in the hospital, I am very, very satisfied, I can only recommend Esra, Reva and nurse Cemile, of course, I can only admire Dr. Utku Nacar, also a 5-day stay in the hospital ⭐️ ⭐️ ⭐️⭐️ ⭐️ Me thank you from the bottom of my heart

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great team

Great team - professional !!!!
We had a great experience! We were treated very well by the staff . I highly recommend Can Hospital for any dental treatment needed.
Thank you again

March 7, 2023
Unprompted review
Advertisement
Rated 4 out of 5 stars

I was to this clinic for two…

I was to this clinic for two operations, and everything went very well, I am happy with the entire staff, starting with the transport driver. The doctors who work for me, Dr. Utku and Dr. Burak, are very friendly and especially professional! I don't regret the choice I made 😊 Thank you

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Double chin liposuction

I can confidently say that I had a great experience at Cans hospital having traveled alone. I was never made to feel alone.
Thanks to Dr Utku Nacak, Reva is absolutely an angel, Esra very adorable and helpful. Thanks to all the nurses. Cleaning staff and caterers.
Choose Cans hospital because I’m glad I did my experience was 10/10. Definitely going back to see the lovely dentist in a few months.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

I went there for 2 operations

I went there for 2 operations and its honestly one of the best decisions i ever made, i'm genuinely so happy, i feel like they've changed my life. On top of that, every person i dealt with prior to arriving, in transfers, in hospital and post op are soooo lovely. Literally the best people. The care was brilliant too and the surgeons had a really understanding, compassionate and friendly approach. I recommend Can Hospitals to anyone.

January 19, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look