Canopy Planning Reviews 24

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Canopy were excellent throughout the design process, producing drawings that helped us visualise our ideas as they took shape. Their design package demonstrated exceptional level of detail and helpe... See more

Rated 5 out of 5 stars

What amazing group of professional staff. Everyone of them took the pressure off me. Nothing was too much trouble and their emails all in 'layman' terms which made it easy to follow their prompts. I... See more

Rated 5 out of 5 stars

I am very happy with my Planning approval decision and thanks to Lee Peters and his Team at Canopy Planning Services for taking me through this journey. Lee sat with me talking through points I needed... See more

Rated 1 out of 5 stars

AVOID AT ALL COSTS I used canopy planning LMB recommend that this was a great company. There charges are expensive so you expect to get a great service. I used another architect to get the calculati... See more

Company replied

Company details

  1. Real Estate Developer

Written by the company

Canopy Planning Services Ltd is proud to be your number one choice throughout Croydon, South London and the UK. Offering exceptional architectural services, we work with both domestic and commercial clients to bring conversions, new-build developments and a wide range of architectural projects to life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Impressive attention to detail and support

Canopy were excellent throughout the design process, producing drawings that helped us visualise our ideas as they took shape. Their design package demonstrated exceptional level of detail and helped us understand the whole process and structure of our dormer conversion, including materials and various technical details. This was noted by several friends who have been through a similar conversion and had a look at the plans. We were particularly impressed with the package they put together to support a planning application, which undoubtably helped with its approval. The attention to detail, and research into local area was key in assuring the LA that plans were not out of line with established convention in the area and would not impact its appearance.

January 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Canopy Planning service has been excellent

Canopy Planning have provided an excellent service to gain planning permission with my local authority.
I recommend the company, they have produced quality drawings and monitored the progress of my project throughout all the stages.
Many thanks to Lee and team for there professionalism throughout my project.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great work!

Lee worked with us to complete our drawings and submit plans to the council on our behalf. We were kept up to date promptly and the work was very efficient and speedy. Thanks again!

May 12, 2025
Unprompted review
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Rated 5 out of 5 stars

The experience received from Canopy…was fist class, honest and professional.

The experience received from Canopy Planning was excellent. April, Lee and Marcus gave their all to facilitate the process of the planning application to be successful. Everything was explained so I understood the complex process of planning and at times when my understanding was limited, they made me feel at ease and gave alternate opinions without complicating matters. I just told them what I required and they delivered! Thank you.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I received a top class service from
Canopy Plannning, the service was first class and professional.
The owner, Lee has been courteous,helpful and always available, for assistance.
I would recommend Canopy Planning for any future projects.

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS I used canopy…

AVOID AT ALL COSTS I used canopy planning LMB recommend that this was a great company. There charges are expensive so you expect to get a great service. I used another architect to get the calculations and structural drawings from the plans that canopy gave to mw only to find out the steels were too large and all the measurements were out of sync. This has now cost be extra money and my construction has been on hold for the 3 weeks. This is UNACCEPTABLE. There now denying that the measurements they provided are accurate. Stay well clear of them there a bunch of thieves you've been warned.

November 20, 2024
Unprompted review
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Reply from Canopy Planning

We are very disappointed to read this negative review, however we think there has been some confusion.

Canopy Planning Services were not recommended by LMB Group, we were working on behalf of LMB Group.

Canopy Planning has never charged you for anything, any charges were made to our client which is LMB Group. There are no invoices issued to yourself for any works carried out by us.

Canopy Planning were only instructed to carry out planning drawings. The plans were approved by the Local Authority which therefore means our work was completed. Canopy Planning were not instructed by LMB Group to carry out any structural detail work or building regulation drawings.

Once planning was granted you the customer of LMB Group decided to go elsewhere, It is the responsibility of your newly instructed Architect/Structural Engineer to carry out any checking of measurements on site and not to rely upon PDF formatted drawings. Canopy Planning are aware that you had requested for DWG plans for which LMB Group had informed us not to transfer to yourself.

There is no contract between Canopy Planning and yourself, therefore you should go back to the company who you are contracted with.

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Rated 5 out of 5 stars

We approached their service at a…

We approached their service at a critical time and we were supported with the retro- respective planning application. From the start to the end good professionalism was maintained and got the planning permission approved

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible.

Terrible.
No attention to detail with disastrous consequences.
Avoid!
Absolutely no concern for the average home owner, only interested in keeping the developers and builders sweet.

December 13, 2023
Unprompted review
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Reply from Canopy Planning

Dear Kate,
We are sorry to see your comments as this is not indicative of our service.
You are not registered as a client of ours? therefore, we cannot respond directly to your comments.
Canopy Planning provides architectural services to obtain Planning and Building Regulation Approval for the Client/Building Owner. However, we would be happy to discuss the matter further, so please contact us with the address details.

Lee Pitters
Director

Rated 5 out of 5 stars

Unmatched Service

Lee and his team at Canopy are unmatched. I have used Canopy several times for various types of design and planning applications both commercial and residential. Their professionalism, knowledge & experience has always brought us through the toughest of planning obstacles; and their creative designs always produce outstanding practical and modern end results.
Recent event Lee saved the day with his speed of response (12 hours) to resolve a planning matter, (caused and unresolved by another architect company) This enabled conveyancing to be completed, which, had he not been curteous and willing to help, would have resulted in heavy financial loss.
But best of all Lee and his team are friendly, polite and have utmost integrity. A delight to have on the team of any size build project.
Needless to say Highly Recommend !

December 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Canopy Planning came recommended to me…

Canopy Planning came recommended to me through numerous sources, including neighbours, friends and respected local builders. Lee and his team made the entire process entirely seamless with exceptional customer service and friendly yet professional advice. Their vision for creating impressive and clever drawings at the very first attempt without the need to change or alter anything shows first hand their experience and ability. Even more- we were granted planning permission for two separate applications in an area where the local council is renowned for being tough. Canopy Planning gets a big 10 out of 10 for value for money, customer service and creative flair. You'll struggle to find better. I highly recommend. Chris from Kingston Upon Thames.

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Did what they said they would

We have no experience of planning and InfoCanopy were helpful both in talking us through the process and submitting our successful application for a hip-to-gable conversion.

September 1, 2023
Unprompted review
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Rated 5 out of 5 stars

Top Team!

The Canopy team are a friendly, Professional, very informative team who are with you every step of the way! - they’re the team to hire especially if you are a novice and new at remodelling/renovation projects.

February 10, 2023
Unprompted review
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Reply from Canopy Planning

Thank you Davina, most appreciated

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