Canto Reviews 

232
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

We switched to Canto in fall 2025 and encountered prolonged onboarding delays, particularly with file migrations, that lasted several months. By mid-December, once onboarding was finally complet... See more

Rated 1 out of 5 stars

Visited Canto to explore image tag editors, and couldn't interact with anything on their site because of the persistent Cookie Acceptance dialogue box, which actually blocks you from being able to... See more

Rated 3 out of 5 stars

Canto has a ton of customizations but is limited in its performance and reliability. You can configure the system anyway you like. So you can organize your assets that fits your organization the b... See more

Company replied

Rated 3 out of 5 stars

This tool is a good cloud storage solution. We have been using this tool for almost 2 years now. My only complaint is the UI. It’s not very intuitive at times.

Company replied

Company details

  1. Business to Business Service

Written by the company

Canto provides digital asset management solutions for companies of all sizes and across all industries that rely on visual communications. Over 2,500 customers rely on Canto’s software to centralize, organize and share images and videos that are key to working faster and building a brand in today's digital ecosystem.


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1.3

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TrustScore 1.5 out of 5

232 reviews

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1.3

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(232)

1 review in the last 12 months

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Rated 4 out of 5 stars

Great experience overall

This was our first DAM solution & I love it! One star short because the image re-sizing feature didn't work as expected. Not sure if this has been fixed.

April 3, 2020
Unprompted review
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Reply from Canto

Hi Marco! Thank you for your review. An account manager will be reaching out soon regarding the image resizing issue.

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Rated 5 out of 5 stars

Canto Helps Us Stay Efficient

Canto helps our DAM be more efficient. By allowing our personnel to tag approriately, we can keep track of valuable files that frequent our marketing strategies and help our sales initiatives.

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

Canto has helped us to create a…

Canto has helped us to create a searchable archive that covers 40 years worth of imagery. On of the most valuable functions is that we can add release dates based on when our shows air, or when a magazine hits newsstands. The Canto DAM has been an incredibly positive experience. The team at Canto has been amazing to work with and always has or will source answers and tips with a quick turnaround. I'm looking forward to years of using this system as an internal research and sharing tool, as well as a marketing tool for our external partners.

April 3, 2020
Unprompted review
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Reply from Canto

Thank you for your review, Meg! 40 years of imagery – wow! We're glad you chose Canto and that you're having a positive experience with us.

Rated 5 out of 5 stars

This has helped our customers and team immensely

In the past we used to respond to image requests manually. A customer would request imagery for a specific product and we would host the images and send them the link. We would have to do this each and every time (this includes the same imagery if they happened to have deleted the images). Now that they have access to all imagery on Canto, both our customers and our team are happier. It has helped make our workflow more efficient and our customers can access the library at any time without waiting. Our team also uses the library when working remotely to access any imagery we may need for our assets.

If you are having a spending a lot of time having to assist customers with images or media, a service like Canto can help alleviate that workload. It's very easy to use for customers. Our customers aren't always computer savvy and we like to make sure they have as little trouble as possible finding what they need.

April 3, 2020
Unprompted review
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Rated 5 out of 5 stars

Smart Search!

Being able to have the same asset displayed in different albums without having to deal with duplicated assets. This along their smart search and filters make finding the right assets a breeze.

April 3, 2020
Unprompted review
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Reply from Canto

Thank you for reviewing Canto, Arnoldo! We're happy to know that the search function allows you to easily find the right assets.

Rated 5 out of 5 stars

Perfect DAM experience

Super easy on boarding -- you can literally be dropping in assets within minutes. The ability to tag and keyword thousands of assets has transformed our business. The software's ability to check for duplicates was also incredibly useful. The control over how to share what, when, to whom is also life changing for us, we have a much more secure asset collection now -- no more links going everywhere with people accessing items for a lifetime.

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

One year on... Canto changed my life!

I have been using Canto now for one year and its has made a huge impact for the better in the way we work day to day. It has removed the wasted time that teams took in uploading and sending assets to partners and press. Also enables us to share internally with ease. A great user friendly interface makes it super easy to pick up and the team at Canto are always there to help. Highly recommended.

April 3, 2020
Unprompted review
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Reply from Canto

We appreciate your review, Brian! We are glad that using Canto has had such a positive impact on your team.

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Rated 5 out of 5 stars

Canto was an easy choice for our DAM software

Canto was an easy choice for our DAM software considering its intuitive interface, customizability, and excellent customer service. It is easy to use as a content creator and a user of the content. With the ability to tag photos and organize by media type, sifting through thousands of digital assets is made easy through Canto.

April 3, 2020
Unprompted review
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Reply from Canto

Thank you for your Canto review, Haley!

Rated 5 out of 5 stars

Canto has been an enormous help

Canto has been an enormous help to Healthline as a Digital Asset Management tool - organizing thousands of files across our company and allowing varying departments easy access to these assets. It is intuitive to use and the frequent updates are helpful in improving and keeping the system current.

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

Possibly the easiest photo software to…

Possibly the easiest photo software to use! We use this to manage job site images as well as for our internal marketing team to easily grab and share images as well as being able to sort them easily into folders for sales reps to use with customers while on job sites. You can edit versions of photos while always keeping the original version intact in case you ever need it again. You can easily watermark photos and set expiration dates on links that are sent externally from your company. Easy to setup and easy to use!

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

Canto is a great application

Canto is a great application! The out of the box features are a great tool to add to our belt, we went from a traditional windows file storage structure for all of our assets, which made tracking down old assets a challenge. Canto offers not only tagging, but also an AI driven facial recognition, that is pretty amazing, and really assists with finding particular assets later down the road.

April 3, 2020
Unprompted review
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Reply from Canto

Hi Sammy! We appreciate you taking the time to write a review of Canto. The facial recognition feature is one of my favorites too – glad you are happy with it!

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Rated 5 out of 5 stars

Canto is a robust

Canto is a robust, powerful and well thought through product. I have been using now for just over a year and it has been a fantastic tool in our workflow. Support is responsive and helpful. The Canto team even introduced one of my suggestions for adding extra functionality. Thousands of our images and documents are now easy to find download and share. We have also been impressed with the integration into InDesign. I can't recommend highly enough!

April 3, 2020
Unprompted review
Rated 4 out of 5 stars

Great product, outstanding service, one improvement

Generally, I am very happy with the way Canto works and how we have been able to organize our photos, videos and other documents on the platform. It's very easy to navigate and make content available to others. Additionally, the help service is outstanding and I get a helpful and polite response usually within 20 minutes of making a request. The one feature I'm missing is being able to add assets to a collection that I've already shared a link of.

April 3, 2020
Unprompted review
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Reply from Canto

Thank you for your review, Julia! Your account manager will reach out soon regarding the addition of assets to an already-shared link.

Rated 5 out of 5 stars

User friendly platform

User friendly platform. Although I sometimes struggle locating some features, I like that they are trying to remedy this issue by constantly updating their product. Their support team is very responsive.

April 3, 2020
Unprompted review
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Reply from Canto

Thank you for reviewing Canto, Maeva! Your account manager will email you soon to assist with the features you might be struggling to find.

Rated 4 out of 5 stars

A DAM Workhorse

Canto is a powerful, robust digital asset management tool that allows our company of 1000+ individuals to seamlessly work together to share, create and organize brand content. Without this tool, we would never be as organized and efficient as we are. I have used this tool personally for almost two years now and I would highly suggest this product if you're in search of a DAM.

March 31, 2020
Unprompted review
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Reply from Canto

Thank you for your review of Canto, Andrew! We're glad that Canto can help your company achieve organization and efficiency.

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Rated 5 out of 5 stars

we´ve been using for a few years now…

we´ve been using for a few years now and it has been really worth it, since we can have all the info from the team in one space that can be easily used anywhere, its super friendly to use and search and the files can be managed as you want, if you need need it private or shared for the team mates. Also, you can blind the documents if you have to share it for privacy. It has been a real game changer!

March 30, 2020
Unprompted review
Rated 3 out of 5 stars

Lots of customization but poor performance

Canto has a ton of customizations but is limited in its performance and reliability. You can configure the system anyway you like. So you can organize your assets that fits your organization the best. It is so easy to select one or more, generate a link and send it to a nonuser which is huge! The guest upload feature for letting people outside of your user group to send you files and upload them in full resolution. Having the ability to have a temporary selection board to pull assets together for temporary use is awesome. You can create external portals for grouping assets for external presentation to others.

The performance is not as good as it should be. When you create a portal the changes take a long time to load. The UI is not modern. The interface feels a lot like a file browser, which is familiar but dated for browsing through hundreds or thousands of assets. Web upload via Safari is not reliable but at least there is a OS X app to upload through which works well.

I came into a new organization that had been using Canto for a year and it was fairly easy for me to learn and become the administrator. I have not been impressed in the UI and performance of the system. The ease of use for admin, users, and non users is good. We have about 2000 assets in our system. We have a mix of Video, Photos, PDFs, and Word Docs.

March 29, 2020
Unprompted review
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Reply from Canto

Thank you for your review and feedback, Ben! Your account manager will be in contact soon to make sure you're getting the most out of Canto.

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