Canto Reviews 

232
•
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We switched to Canto in fall 2025 and encountered prolonged onboarding delays, particularly with file migrations, that lasted several months. By mid-December, once onboarding was finally complet... See more

Rated 1 out of 5 stars

Visited Canto to explore image tag editors, and couldn't interact with anything on their site because of the persistent Cookie Acceptance dialogue box, which actually blocks you from being able to... See more

Rated 3 out of 5 stars

Canto has a ton of customizations but is limited in its performance and reliability. You can configure the system anyway you like. So you can organize your assets that fits your organization the b... See more

Company replied

Rated 3 out of 5 stars

This tool is a good cloud storage solution. We have been using this tool for almost 2 years now. My only complaint is the UI. It’s not very intuitive at times.

Company replied

Company details

  1. Business to Business Service

Written by the company

Canto provides digital asset management solutions for companies of all sizes and across all industries that rely on visual communications. Over 2,500 customers rely on Canto’s software to centralize, organize and share images and videos that are key to working faster and building a brand in today's digital ecosystem.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(232)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to use

Easy layout in order to understand how to set up reviews and send out emails. Simple interface and setup. Would recommend to colleagues and other companies to capture accurate reviews of your services.

November 16, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great way to have a centralized image gallery!

The simple design and intuitive interface of Canto makes archiving and retrieving images or other documents quick and easy. When onboarding images, take the time to properly tag everything so finding specific photos later on will be easy. Once you begin typing a tag into the search filter, images will begin to quickly populate the desktop are of Canto's user interface. Despite being an online archive, thumbnails appear faster than if I were simply browsing my PC using Windows Explorer!

November 16, 2018
Unprompted review
Rated 5 out of 5 stars

Canto Review

Adding and sharing files to Canto is quick and easy. I love that files can be downloaded immediately, no matter how large the file may be. This has helped create a smoother workflow for me and my colleagues. I have been really happy with my experience so far!

November 16, 2018
Unprompted review
Rated 5 out of 5 stars

I like the ease of use

I like the ease of use. The navigation is very simple. Also the ease of sharing data amongst different departments in our company, as well as with our retailers.

November 16, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

A good product to start with in digital asset management

Canto has made managing our digital assets and sharing across our design team and enterprise far easier than with our previous tools. It automatically makes metadata searchable, and it's pretty easy to import assets from old systems.

I'd like more integration with Adobe Creative Cloud software. There is an InDesign plugin, but similar tools for other programs would be helpful. The organizational structure can be a little clunky and limiting, due to this being a web-based tool.

We struggled with finding digital assets before Canto, and our previous tools didn't allow for shared access. Now our whole team has access to all our assets, and sharing outside the team is easy.

November 16, 2018
Unprompted review
Rated 5 out of 5 stars

Canto is a very user friendly platform

Canto is a very user friendly platform. I do not know how I was able to work without it! I use it daily to upload and share thousands of assets for customers and suppliers

November 16, 2018
Unprompted review
Rated 5 out of 5 stars

Non Profit Canto user

Canto solved a lot of problems for us. Instead of having our assets in 10 different places, we have them in one place, and they're organized.

November 15, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Canto digital asset management tool makes my life so much easier.

Canto digital asset management tool makes my life so much easier.

Pros:
Easy categorization and tagging of media.
Powerful search capabilities.
Incredibly easy sharing of assets with clients and vendors.

Cons:
I wish that information was better presented to the end user so certain asset data points (photographer, credit info, etc.) are more prominent and unmissable.

Canto helps with digital asset management and distribution. Easy control of our thousands and thousands of images, videos, etc.

November 15, 2018
Unprompted review
Advertisement
Rated 4 out of 5 stars

Great customer service

We purchased a canto subscription this summer and have been very happy with the service so far. Customer support is amazing, very friendly, patient, helpful, and knowledgeable. If you have a lot of assets and can afford it i would recommend purchasing the data migration add on so you don't have to do it yourself.

November 15, 2018
Unprompted review
Rated 5 out of 5 stars

HUGE time saver for marketing photo archives

Canto has been a HUGE time saver for the management of our marketing photo archives. Whenever we need a specific file (a person smiling near a particular landmark, a crowd shot of a particular stage featuring a particular artist, etc) we can find it quickly and easily. we can also compile and share smaller collections of photos with partners and co-workers.

November 15, 2018
Unprompted review
Rated 4 out of 5 stars

Canto fit our needs perfectly

Canto fit our needs perfectly. We are smaller company, but with thousand of images. Canto allows us to easily search and share files so we can communicate more effectively with our clients.

November 15, 2018
Unprompted review
Rated 5 out of 5 stars

Functional and Effective

Canto is a really robust solution for managing assets for both internal and external use-cases. With a wide array of tools to help structure a customized workflow, Canto is a very versatile solution. There are many functions available that I have yet to utilize, which goes to show that it is a platform that offers solutions for varying use-cases.

November 15, 2018
Unprompted review
Advertisement
Rated 4 out of 5 stars

I use Canto's Flight for digital asset…

I use Canto's Flight for digital asset management. We've used Flight for a couple of years now at my company. Canto makes it super easy to share, filter, and search our thousands of assets. You can also customize the UI so it fits your needs and your branding.

November 15, 2018
Unprompted review
Rated 4 out of 5 stars

I like canto for the most part

I like canto for the most part, easy to use and upload, no real problems except for searching sometimes can be difficult, I have to make sure I check off a certain box “search within results” otherwise nothing will come up.

November 15, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look