After reading some controversy reviews here I had doubts whether I shall order the acoustic panel with print (140*200 cm) or go away. But I took a courage and didn’t regret a single dime. Really fast... See more
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See what reviewers are saying
I`ve ordered Abstrakt - Sibir from Canvas butik. The painting is exactly as advertised in their pictures on the website. Dispatch of product was done very fast, delivery took a couple of days more,... See more
Company replied
I am very satisfied with everything. The staff was very helpful through the process and the delivery was done exactly on the date I wanted. The personalized canvas were beautiful. I highly recommend... See more
Company replied
Still not started shipping after 1 week. Order confirmation came several days late. Site itself not very good. Good selection of canvas though
Company replied
Company details
About Canvasbutik
Written by the company
Your wall. Your story.
Skandinavisk väggkonst för hem och kontor. Vi producerar på beställning i Sverige för att ge dig högsta kvalitet, korta ledtider och lägre miljöpåverkan.
Därför väljer kunder oss
- Svensk produktion – hantverk i Helsingborg
- Snabb leverans i Europa – spårbart & säkert
- Premiumkvalitet – kraftig canvas, klara pigment
- Bättre akustik – ljudabsorberande tavlor
- Hållbarhet – FSC-ramar & vattenbaserat tryck
Kollektioner
Abstrakt · Natur & Landskap · Ikoner · Svartvitt · Stora format
Service
Personlig rådgivning, skräddarsydda mått & byte om något blir fel.
Canvasbutik – Din Destination för Trendig och Hållbar Väggkonst.
Hos Canvasbutik hittar du ett noga utvalt sortiment av canvastavlor, oljemålningar och ljudabsorberande tavlor som förenar estetik, kvalitet och hållbarhet. Varje motiv produceras på beställning i Helsingborg med FSC-certifierade ramar och miljövänliga material. Upptäck skandinavisk design i stora format – från abstrakta tavlor till naturmotiv, svartvita tavlor och exklusiva kollektioner för hem och kontor. Snabb leverans i hela Europa.
Say it with Art.
Contact info
Helsingborg, Sweden
- 042-300 90 90
- info@canvasbutik.se
- canvasbutik.se
4.6
Excellent
2K reviews
Replied to 79% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No shipping dates!
I purchased an item based on the delivery dates stated on the website. After completing the payment, I received an email saying the shipping time would be 3–5 weeks, which was not mentioned before the purchase.
When I contacted customer service by email, they told me they could not provide any shipping date at all. The customer service was unhelpful and unfriendly.
Overall, this experience was disappointing, and the company does not seem trustworthy.
January 26, 2026
Unprompted review
I purchased an item based on the…
I purchased an item based on the delivery dates stated on the website. After completing the payment, I received an email saying the shipping time would be 3–5 weeks, which was not mentioned before the purchase.
When I contacted customer service by email, they told me they could not provide any shipping date at all. The customer service was unhelpful and unfriendly.
Overall, this experience was disappointing, and the company does not seem trustworthy.
January 14, 2026
Reply from Canvasbutik
Hello Leonardo,
Thank you for your message.
After your purchase, we informed you of the production and delivery time. Following this communication, you chose to cancel your order, and the cancellation was confirmed by us approximately two weeks ago. No order is currently active in our system under your name.
As the order was cancelled at your request, it was never sent to production or shipping.
If you believe there is any misunderstanding or if you have additional questions, please feel free to let us know and we will be happy to assist. Kind regards from Hanna at Canvasbutik.
Never got the delivery… On my request
Never got the delivery… On my request, customer service kept on saying that they had emailed dhl but didn’t get an answer. I asked her to maybe lift the phone or if I could hunt at dhl myself… but no pro activity, no support and no sign of wanting to support. I gave up and asked for a refund. Need to find another supplier who are willing to lift a finger for the customer.
December 29, 2025
Reply from Canvasbutik
Hi Anne, we’re truly sorry for the frustration this situation caused and we completely understand why this experience felt disappointing – especially with an upcoming trip and limited time.
To clarify what happened: the order was shipped in two separate parcels. One parcel was delivered successfully, while the second was delayed and mishandled by the carrier. During this time, we were in active contact with DHL to locate the missing shipment, but unfortunately did not receive a timely resolution from their side.
Given the circumstances and your travel timeline, we fully understood that waiting was no longer an option. This is why we processed a full refund as soon as it became clear that a replacement could not reach you in time.
We take full responsibility for the outcome, even when the issue originates with the carrier. Situations like this are taken seriously and are reviewed internally to improve follow-ups, escalation speed, and communication in similar cases going forward.
We sincerely regret that this experience did not reflect the level of service we aim to provide, and we appreciate you taking the time to share your feedback. Kind regards, from Hanna av Canvasbutik
Reply from Canvasbutik
Takk Viggo, for at du tok deg tid til å skrive en så verdifull tilbakemelding til oss. Jeg er glad for at du er fornøyd med bestillingen din. Vennlig hilsen Hanna fra Canvasbutik.
Delivery was as promised
Delivery was as promised.
And the canvas painting is awesome.
December 11, 2025
Reply from Canvasbutik
Thank you, Ed, for taking the time to write such valuable feedback to us. I am delighted that you are satisfied with your order. Best regards from Hanna at Canvasbutik.
Nice canvas painting and fast delivery.
November 13, 2025
Reply from Canvasbutik
Hi Willem! Thank you for taking the time to write such valuable feedback. I'm glad you're happy with your order. Best regards from Hanna at Canvasbutik.
God bildekvalitet
November 11, 2025
Reply from Canvasbutik
Takk Christina for din verdifulle tilbakemelding. Jeg er glad for at du er fornøyd med bestillingen din. Vennlig hilsen Hanna fra Canvasbutik.
Levering kom før tid.
Levering kom før tid.
Men kvaliteten forhold til prisen er ikke helt ok.
October 31, 2025
Unprompted review
Reply from Canvasbutik
Hej Alexander! Mange tak for din værdifulde feedback. Jeg er glad for, at leveringen var hurtig. Hvis du har spørgsmål, er du velkommen til at kontakte vores fremragende kundeserviceteam. Med venlig hilsen fra Hanna hos Canvasbutik.
It is a great product! Fast delivery!
After reading some controversy reviews here I had doubts whether I shall order the acoustic panel with print (140*200 cm) or go away. But I took a courage and didn’t regret a single dime. Really fast delivery to Finland, great quality of the product. Not sure how much this suppresses the echo in our high celling living room, I think it got better. But it works as a perfect decor piece, just exactly what we were missing. Wanted to write this review to over-beat the unhappy customer reviews. At least I am 100% a happy one.
October 13, 2025
Unprompted review
Reply from Canvasbutik
Thank you Tanya for your valuable feedback! I am delighted that you are satisfied with your order and that the delivery was fast. If you have any questions or concerns, please feel free to contact our awesome customer service team. Best regards from Hanna at Canvasbutik.
I am very satisfied with everything
I am very satisfied with everything. The staff was very helpful through the process and the delivery was done exactly on the date I wanted. The personalized canvas were beautiful.
I highly recommend them.
August 4, 2025
Reply from Canvasbutik
Thank you, Eneida, for your valuable feedback. I am delighted that you are satisfied with your order. Best regards from Hanna at Canvasbutik.
Meh quality and customer service and…
Meh quality and customer service and unclear website.
Update:Regarding the unclearity I already pointed it out in emails it just hasn't been updated on the website.
It is regarding "River of Life"
June 23, 2025
Reply from Canvasbutik
Thank you Kirsi for your valuable feedback. I apologise if anything has been unclear but if you have any questions or concerns, please feel free to get in touch with my awesome colleagues at customer service. Greetings from Hanna at Canvasbutik.
Great pieces of art!
April 27, 2025
Reply from Canvasbutik
Thank you Mario for your feedback! I am glad that you are happy with your order. Greetings from Hanna at Canvasbutik.
Excellent!
April 27, 2025
Reply from Canvasbutik
Thank you Antoine for your feedback! I am glad that you are happy with your order. Greetings from Hanna at Canvasbutik.
Amazing canvas
Fast delivery, highest quality of product. I cannot wait to hang my new canvas in the livingroom :)
April 2, 2025
Reply from Canvasbutik
Thank you Cristina for your valuable feedback! I'm glad you appreciate our quality and that the delivery was fast and smooth 😊 Regards from Hanna at Canvasbutik.
Smells, ugly and cheap looking
Was really excited when my order arrived quickly but I was shocked at the quality of the print. It was packaged nicely until I open the plastic wrapping a whiff of toxic factory fumes hit me in the face. Was totally not expecting it to smell or require off gassing.
Also, not sure if it’s even working that well to dampen the sound which is the whole reason I ordered it. The actual print itself is quite ugly compared to the website.
It felt like a massive scam. Would not order again.
April 4, 2025
Unprompted review
Reply from Canvasbutik
Hello Alexia! I apologise if your order does not meet your expectations. You always have the right to return your order, however, I don't see that you have been in contact with our customer service or made a return? We use a water-based latex technology in our prints that is gentle on the environment and without any toxic gases. As for the effect of acoustic improvements, we have measurements available to you. You can find them on our website and they can also be sent by e-mail. 😊 If you need more help or have more questions, feel free to contact my colleagues at customer service. Greetings from Hanna at Canvasbutik.
Your tracking estimate was way off
Your tracking estimate was way off. I still have not received my package.
December 28, 2024
Reply from Canvasbutik
Hi Evan! I apologise that the delivery took longer. But it's not our tracking estimate, it's the carrier who sends it out. Due to the holidays, there has been a very high pressure on the logistics. I see that your parcel has arrived yesterday to the service point. 😊 If you have any more questions and concerns, you are welcome to contact our customer service. Greetings from Hanna at Canvasbutik.
The delivery took 2 weeks
August 1, 2024
Reply from Canvasbutik
Hello Maja! Thank you for your valuable feedback. I see that your parcel was sent the next day. It's extremely rare for parcels to get stuck in transit but unfortunately it has happened and we apologise for that. If you have any questions or concerns, please contact our awesome customer service. Wishing you a continued pleasant day. Greetings from Hanna at Canvasbutik.
Rask levering
July 2, 2024
Love my item very unique and well…
Love my item very unique and well packaged. Arrived quickly and a beautiful item thank you
April 3, 2024
Unprompted review
Reply from Canvasbutik
Thank you for your feedback! 😊 Best regards, Hanna Canvasbutik.
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