We enjoy our holiday with our sibley 400 bell tent, perfect size for our use, plenty of space & comfort, with a good size to be installed in any campsite place without any difficulty. The quality... See more
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Review summary
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Reviews shaping this summary
I had an amazing experience with CanvasCamp, especially with Eva. From start the service was absolutely flawless: responsive, understanding, kind, and truly human. I had some doubts about my orde... See more
Company replied
Extremely happy with the canvas tent ,strong reliable and not liable to become easily damaged from the elements ,unlike other tents .i especially like the ventilation windows .This allows me to ventli... See more
Company replied
Bought tbe Oryx tipi and find it a perfect tent for the lakes and rivers of Ireland on the Atlantic . I have paired mine with a Oriondo bioethanol burner/ heater as the Oryx has two doors and a ve... See more
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Company details
About CanvasCamp
Written by the company
CanvasCamp manufactures and sells high quality luxury canvas tents and tipis for camping, glamping, and authentic outdoor experiences. Our mission is simple - to create premium quality shelter that empowers the creation of unforgettable outdoor experiences with ease, comfort, and style. Most manufacturers are focused on sales and margins. CanvasCamp is completely obsessed with what really matters: people. Naturally, this means creating the best product, with the best materials, at the best price. At CanvasCamp it also means providing service, advice, and amenities that surpass your expectations.
Discover our new Traveller series
Light, breathable, and ready for any season, the Sibley Traveller range balances easy setup with the comfort and durability CanvasCamp is known for.
Contact info
Legen Heirweg 23e, 9890, Gavere, Belgium
- +32 9 352 01 01
- info@canvascamp.com
- canvascamp.com
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4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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High-quality tent, and a team that stands behind it
We bought the Sibley Apex 500 together with the All-Season Fly, and it truly exceeded our expectations. The tent is beautiful — you can see the quality in the materials, stitching, and all the small design details. It feels very solid and durable; with proper care, I genuinely believe it can last for many years. Our plan is to keep it set up for long periods (months at a time), and that’s exactly why we chose this model and the Fly — to protect the tent and extend its lifespan.
I also want to highlight CanvasCamp’s support. They were patient, consistently kind, and very solution-oriented. Importing into Argentina can be complicated, and they still showed real goodwill and professionalism, following through until everything arrived safely and correctly.
We’re very happy with both the product and the company. Highly recommended.
March 25, 2026
Unprompted review
Reply from CanvasCamp
Hi Ge Garcia Gorostidi,
Thank you for your wonderful 5-star review! We’re thrilled to hear that your Sibley Apex 500 and All-Season Fly exceeded your expectations. It’s great to know you value the craftsmanship, durability, and thoughtful design, exactly what we aim for with every tent we make. Keeping it set up for long periods is a big commitment, and we’re glad this model gives you the confidence and protection you were looking for.
We also truly appreciate your kind words about our support team. Importing into Argentina can indeed be challenging, and it means a lot to us that our patience, follow‑through, and professionalism made a difference throughout the process.
We’re delighted that you’re happy with both the product and your experience with us. Thank you for the recommendation.
Best wishes,
Team CanvasCamp
Great product
Great product, we have used the canvas tents for 13 years now. Good support usually available products. The tents need to be cycled every 3 years because of mould.
March 27, 2025
Reply from CanvasCamp
Thank you so much for your review and for using our canvas tents for 13 years!
We’re really glad to hear that the product and support have served you well over the years.
You’re absolutely right that cotton canvas needs a bit of extra care, especially when it comes to preventing mould. It’s clear that you take good care of your tents, and that really helps extend their lifespan.
Thank you again for the 4 stars!
Kind regards,
CanvasCamp Team
Fantastic quality tent
Fantastic quality tent, great customer service. All my energy can go to enjoying nature instead of worries about a leaking tent or writing emails.
December 26, 2025
Reply from CanvasCamp
Thank you so much for your wonderful review!
We’re delighted to hear that your tent has given you peace of mind and allowed you to fully enjoy nature. That’s exactly what we aim for.
Your trust means a lot to us, thank you for the 5 stars!
Warm regards,
CanvasCamp Team
LOVE,LOVE
LOVE,LOVE, LOVE my foraging bag. It is so versatile, rugged AND stylish. Who doesn't love that in outdoor gear.
February 19, 2026
Reply from CanvasCamp
Thank you so much, Deborah! We’re thrilled to hear you love, love, love your foraging bag. It’s wonderful to know it hits the sweet spot of being versatile, rugged, and stylish, exactly what we aim for!
We hope it joins you on many great adventures!
Team CavasCamp
Bought tbe Oryx tipi and find it a…
Bought tbe Oryx tipi and find it a perfect tent for the lakes and rivers of Ireland on the Atlantic . I have paired mine with a Oriondo bioethanol burner/ heater as the Oryx has two doors and a vents topside providing excellent convection heat .
Light and easy to set up and take down it’s great tent and looks really good also .. It’s not fire retardant however and maybe Canvas Camp could improve that .
December 25, 2025
Reply from CanvasCamp
Thank you so much for your fantastic review! We’re delighted to hear that your Oryx Tipi is performing so well in the beautiful but demanding conditions along Ireland’s lakes and Atlantic rivers. Pairing it with a bioethanol heater is a clever setup, and it’s great to know the dual doors and top vents are giving you excellent airflow and convection.
We’re also very happy that you find the tent light, easy to pitch, and great‑looking, that’s exactly the experience we aim for. Your feedback regarding fire‑retardant options is much appreciated as well; we always take suggestions like this into account when developing future improvements.
Thank you again for taking the time to share your experience. We wish you many more great adventures with your Oryx!
Team CanvasCamp
We love our Canvas Camp tent
We love our Canvas Camp tent, and have had a terrific experience so far. The folks there were very helpful answering our questions, and directing us to resources to help us plan for our setup. We had no trouble setting up, once we built our deck. The tent itself is well made, and very rugged, and performed perfectly in high wind and heavy rain. We will be investing in more (and larger) tents as we build out our camp. Highly recommend.
July 26, 2025
Reply from CanvasCamp
Dear Alex,
Thank you so much for your wonderful review! We’re thrilled to hear that your CanvasCamp tent has been performing so well and that the setup,!
It’s great to know that our team was able to support you throughout the process and that your tent handled high winds and heavy rain without any issues. We truly appreciate your trust in our products, and it means a lot to hear that you’re already considering expanding your camp with more (and larger!) tents.
Thank you again for the recommendation, we’re excited to be part of your outdoor adventures!
Hope to hear from you soon,
CanvasCamp team
Outstanding and truOutstanding and truly human customer servicely human customer…
I had an amazing experience with CanvasCamp, especially with Eva.
From start the service was absolutely flawless: responsive, understanding, kind, and truly human. I had some doubts about my order, and everything was handled with so much patience and professionalism.
I really felt listened to and supported, which is rare these days. Thank you so much for your kindness and efficiency. I highly recommend!
February 19, 2026
Unprompted review
Reply from CanvasCamp
Hi Marina,
Thank you, truly, for your incredibly kind words.
It means a lot to hear that our conversations felt human, warm, and supportive, because that is exactly what we want every customer to experience and what we value at heart.
We completely understand your situation; it’s a beautiful and meaningful project, and it’s only natural that you want to make the right choices. Throughout the process, we simply try to be there as real people, listening, thinking along with you, and giving you the space to explore your options without pressure. Your trust and openness made that connection possible.
Please know that we’re here for you, not just as a company, but as people who genuinely care about helping you bring your project to life. Whatever direction you decide to take, we’ll be right beside you.
Warm regards,
CanvasCamp Team
Foraging bag
The canvas foraging bag was a great item to have, collecting chanterelles.
October 15, 2025
Reply from CanvasCamp
Thank you so much for the wonderful 5‑star review!
We’re really happy to hear that the canvas foraging bag served you well. It’s great to know it proved to be a practical and enjoyable companion out in the forest.
If your next adventure takes you deeper into the woods, we hope the bag continues to make your foraging trips even easier.
Kind regards,
CanvasCamp team
I liturley live in a sibly bell tent
I liturley live in a sibly bell tent. Its actually my bedroom and my practice space, for one year now. It's a magical space to be whithin nature.
I live on a remote greek Island, 200 meters from the sea. There is a lot of wind. Depends on the specific ground, but in my case, the tent needed to be installed with long and strong stakes. Then it stands up to 100kmph winds, which is unbelievable.
On summer time, from May to September, I open the canvas around, and stay with the net wall, so the tent is ventilated, the view is beautiful, and I'm very well protected from all the bugs.
Enjoy (-:
March 12, 2025
Reply from CanvasCamp
Thank you so much, Rinat, for sharing this incredible experience!
Living full‑time in your Sibley Bell for a year, turning it into your bedroom and practice space, is truly inspiring.
Your life on a remote Greek island, just few meters from the sea, sounds magical. And it’s amazing to hear how well the tent performs in strong winds when anchored with long, solid stakes. Standing firm in 100 km/h winds is really impressive and a great example of what a proper setup can achieve.
Your summer setup, canvas rolled up, mesh walls only, full ventilation, beautiful views, and total bug protection, sounds absolutely perfect.
Thank you for taking the time to share your story. Enjoy your peaceful home in nature.
Best wishes,
Team CanvasCamp
Extremely happy with the canvas tent…
Extremely happy with the canvas tent ,strong reliable and not liable to become easily damaged from the elements ,unlike other tents .i especially like the ventilation windows .This allows me to ventliate the tent with clean air even when it is pouring down with rain .very pleased
February 16, 2026
Reply from CanvasCamp
Thank you so much, Sean, for your fantastic review!
We’re really happy to hear how pleased you are with your Altai, its strength, reliability, and resistance to the elements are exactly what we aim for.
Great to know the ventilation windows make such a difference for you, even in heavy rain. Good airflow and comfort in all weather are key, and it’s wonderful to hear the tent performs just as you hoped.
Thanks again for sharing your experience and for the 5 stars. Enjoy your Altai!
Kind regrads,
CanvasCamp Team
Reply from CanvasCamp
Thank you so much for your kind words and 5‑star review! We’re delighted to hear that you are satisfied with both our service and the quality of the product. It’s wonderful to know we could help you and meet your expectations.
Your feedback means a lot to us and motivates our team to keep delivering the best possible support and products. We look forward to assisting you again in the future.
Kind regards,
Team CanvasCamp
The product I ordered is the one I got
The product I ordered is the one that came.
It could have easily gotten mixed up bc I ordered a certain size chimney pipe an was worried I might get the wrong size by mistake. But the one that came was exactly the one I ordered and it fits my tent perfectly.
November 21, 2025
Unprompted review
Reply from CanvasCamp
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that the chimney pipe arrived exactly as ordered and fits your tent perfectly. We understand how important it is to receive the correct size, and we’re glad everything worked out smoothly.
Your feedback means a lot to us and helps reassure other customers as well. We wish you many enjoyable moments with your tent setup!
Kind regards,
Team CanvasCamp
Great costumer service
Great costumer service. Helpped me out in a dificult bank transfer situation with understanding and willingness.
The tent of cource is amazing .. Top
November 6, 2025
Reply from CanvasCamp
Dear,
Thank you so much for sharing your wonderful 5‑star experience with us! We are thrilled to hear that our customer service team was able to support you through the difficult bank transfer situation with understanding and flexibility. Helping our customers quickly and with care is always our top priority, and it’s fantastic to know that this made a difference for you.
And of course, we’re delighted that you are enjoying your Sibley 400 ProTech!
Your feedback energizes our whole team and reminds us why we do what we do: making sure every customer feels supported and every tent delivers on its promise of quality.
We wish you lots of joy and unforgettable experiences with your 400 ProTech, and we look forward to being part of your next adventure.
Warm regards,
Team CanvasCamp
We made 3 orders on a range of items
We made 3 orders on a range of items. Really happy with the quality of all them. Shipping was fast and efficient and customer service respond really fast. Happy customer
November 6, 2025
Reply from CanvasCamp
Dear Customer,
Wow, thank you so much for your wonderful 5‑star feedback! 🌟 We are absolutely delighted to hear that you are happy with the quality of your orders and that our shipping and customer service met your expectations.
It means a lot to us to know that the effort we put into ensuring durable products, efficient logistics, and responsive support is making a real difference for our customers. Your satisfaction is exactly what we strive for every day, and reading your words gives our whole team a boost of motivation.
We are thrilled to count you among our happy customers and look forward to continuing to support your adventures with CanvasCamp gear. Should you need anything else, whether it’s advice, accessories, or inspiration for your next project, we’ll be here for you.
Thank you again for your trust and for sharing your experience so generously.
Warm regards,
Team CanvasCamp
My Experience
I am writing this review to provide information about my experience.
After careful consideration about investing money in tent to be utilized as a semi-permanent build, I finally decided to pull the trigger on the Senior Cabin Tent (5x6m) as the company praised its rugged design and top-tier quality.
When the tent packages finally arrived, they were shredded to the point that damage had occurred to the storage bags for the tent/pole structure. When I first opened the frame pole set, the bag was full of dirt, rust and chipped paint. All the poles were scratched, their interiors rusted, and many end pieces were bent. I genuinely have no idea how the poles could be so damaged; I originally presumed they were used, but there is no way structural poles could be in such rough shape from normal or even extended use. Additionally, the groundsheet was dirty and discolored with large patches of rust. I did not even bother to open the tent bag as I already decided I would be sending it all back.
UPDATE: Company was very good with responding and dealing with the issue. Ultimately, it seems there was an mix up and I was sent used hardware by mistake. They offered to resend a new product or fulfill a refund.
November 14, 2025
Unprompted review
Reply from CanvasCamp
Dear Morgan,
Thank you for taking the time to share your experience. We are truly sorry to read about the issues you encountered with your order.
We have a strong suspicion that this tent may not have been purchased directly from us, which is why we currently have no record of your order in our system. To better understand the situation and provide you with a solution, we kindly ask you to contact us directly by email and share your order details.
We would very much like to hear the full story and assist you with the concerns you mentioned regarding shipping, product condition, and quality. Your feedback is important to us, and we want to ensure that you receive the level of service and product quality that CanvasCamp stands for.
We look forward to your reply so we can resolve this matter together.
Info@canvascamp.com
Kind regards,
Looks online Fraud
Placed order
Order Number
#IN735421147542
Shipment no.
#IN176157514216
and the article be delivered through DTDC. On checking with DTDC, it was found that there is no such article.
Doubting this is online Fraud.
November 11, 2025
Unprompted review
Reply from CanvasCamp
Thank you for your review.
We believe this may be linked to the wrong company, as we cannot find any order under your name, and the order and shipment numbers you provided do not match our system — ours look completely different.
We will have this review investigated, but we kindly ask you to double-check that it is posted under the correct company. You can also respond to the email you received from Trustpilot to help correct this.
Thank you for your cooperation and understanding.
Reply from CanvasCamp
Thank you so much for your kind words and 5-star review! 🌟
We're thrilled to hear you're happy with your experience, it means a lot to us. The Traveler Series tent is designed for adventure, and paired with our CanvasCare products, you're all set for durability and comfort wherever you go.
Wishing you many unforgettable outdoor moments ahead. If you ever need anything, we're here for you!
Quality goods
Just bought a new tent and went camping. It’s water resistant as promised and made from very good material. Very sturdy.
October 7, 2025
Reply from CanvasCamp
Thank you so much for your fantastic review! We're thrilled to hear that your Big Horn tent lived up to expectations, water-resistant, sturdy, and built to last. It's great to know your camping trip was a success.
Wishing you many more adventures ahead under its spacious roof!
Reply from CanvasCamp
Thank you so much for your 5-star review! We're thrilled to hear that you're enjoying your gear.
We hope your new accessory brings you plenty of great outdoor moments. If you ever need tips, upgrades, or support, we're always here to help.
Happy adventuring and see you again!
Reply from CanvasCamp
Thank you so much for your glowing review!
We're delighted to hear that your experience with us, and your Winnerwell purchase, was quick, precise, and totally reliable. That’s exactly the kind of service we aim to deliver every time. Knowing that everything went smoothly and met your expectations means a lot to us.
Enjoy your gear, and don’t hesitate to reach out if you ever need anything else for your setup. Happy adventures!
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