CanvasChamp Reviews 2,698

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 706 reviews, reviewers had a great experience with this company. Many customers are very happy with the product quality, describing the prints as beautiful, vibrant, and exactly what they hoped for. The ordering process is often highlighted as quick and easy, with many appreciating the smooth experience. Reviewers frequently praise the fast delivery and secure packaging, noting that items arrive well-protected and often earlier than expected. Customer service also receives positive remarks for being helpful, responsive, and committed to ensuring customer satisfaction. However, some customers also noted issues with product quality, such as warped backing boards, prints not lying flat against the wall, or colors not matching expectations. There were occasional complaints about delayed deliveries, items arriving damaged, or poor packaging that led to product issues. A few other people also felt that customer service was unresponsive or unhelpful in resolving problems, particularly concerning lost orders or incorrect products.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with their canvas... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the print quality, vivid... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many praising the easy and straightforward... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising quick shipping and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reporting significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a very large canvas print. Good: Print looks great, shipping was fast considering it was shipped from India. Bad: The backing board is warped and bowed outward significantly. I'm hoping... See more

Company replied

Rated 4 out of 5 stars

Quality canvas delivered quickly and packaged very well. the only thing i wouldn't recommend is putting the claw hangers on the back. those were installed very poorly. not level at all. had to red... See more

Company replied

Rated 4 out of 5 stars

I received my order timely, but one of the canvases was damaged during shipping. I have submitted a customer service request, and I am awaiting a response.

Company replied

Rated 4 out of 5 stars

The prints were really good. I did order the extra protection and I'm glad I did. I am very happy with it. The only thing that is a little strange-the frame for my extra large print is a little off... See more

Company replied


Company details

  1. Picture Frame Shop

Written by the company

About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

High quality for a fantastic price

High quality for a fantastic price. Super easy to put this book together and it came out beautifully. The colours are vibrant and pages straight. Suggest choosing the upgraded paper option.

March 23, 2026
Unprompted review
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Reply from CanvasChamp

Dear Kirstie,

Thank you so much for your wonderful feedback! We’re delighted to hear that you found the product to be high quality and a great value.

It’s fantastic to know that the process was easy and that the final result turned out beautifully, with vibrant colors and well-finished pages. We also appreciate your helpful suggestion about the upgraded paper option!

Thank you for choosing Canvas Champ and we truly appreciate your support and look forward to serving you again in the future.

Warm Regards,
Canvas Champ

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Rated 5 out of 5 stars

No fuss

No fuss. Ordered and it arrived. Happy :)

March 19, 2026
Unprompted review
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Reply from CanvasChamp

Dear Sean,

Thank you so much for your feedback! We’re delighted to hear that your order process was smooth and hassle-free, and that everything arrived as expected.

We truly appreciate you choosing Canvas Champ and are glad you’re happy with your experience. We look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Rated 3 out of 5 stars

The photos were not the quality I…

The photos were not the quality I expected.

March 23, 2026
Unprompted review
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Reply from CanvasChamp

Dear Dayle,

We’re sorry to hear that the photos did not meet your expectations. We understand how disappointing this must be, especially when you were looking forward to a high-quality result.

We would appreciate the opportunity to make this right. Please reach out to us at cs@canvaschamp.com with your order details and, if possible, photos of the prints so our team can review the issue and assist you with a suitable resolution.

Thank you for bringing this to our attention. Your feedback helps us improve our products and services.

Warm Regards,
Canvas Champ

Rated 1 out of 5 stars

Delayed delivery

I ordered a couple of Canvas' and around 7-8 weeks later and they still hadn't arrived. It took almost 12 weeks to receive them. I live in the US and know they have American-based facilities, but my order, for some reason, came from New Delhi. It was damaged on arrival, and after talking to customer services, they offered a discount if I bought additional items. I had approximately $50 worth of additional canvas in my cart, and they reviewed my cart and said I'm not spending enough to get a discount (I'd have to spend over $99 to get a 10% discount...). Then, they never replied after that. I won't use them again, and I suggest others don't either

February 15, 2026
Unprompted review
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Reply from CanvasChamp

Dear Dani,

We’re truly sorry to hear about your experience and sincerely apologize for the significant delays, damage on arrival, and the frustration you faced while trying to resolve the issue.

We completely understand how disappointing it must be to wait so long for your order, only for it to arrive damaged and then not receive the support you expected. The situation you described regarding the discount and lack of follow-up is certainly not the level of service we aim to provide.

Your feedback is very important to us, and we will be sharing it with our team to address these concerns across production, shipping, and customer support.

We would genuinely appreciate the opportunity to review your case and see how we can make this right. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details, and we will prioritize your case.

Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.

Warm Regards,
Canvas Champ

Rated 4 out of 5 stars

Delayed in shipping so i did not…

Delayed in shipping so i did not receive it for the event i needed it. But they did refund my shipping cost. So 4 stars seemed fair.

March 19, 2026
Unprompted review
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Reply from CanvasChamp

Dear Jordan,

Thank you for your feedback! We’re sorry to hear that the delay caused you to miss your event, as we understand how important timing can be.

We’re glad that our team was able to refund your shipping cost, and we truly appreciate your understanding and fair assessment.

Thank you for choosing Canvas Champ—we hope to provide you with a smoother and more timely experience in the future.

Warm Regards,
Canvas Champ

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Rated 1 out of 5 stars

Horror experience

The order took more than a month to ship and needed constant follow-up. And when it arrived, the quality was pathetic. The instructions were also not complete as firstly, it was not a bobblehead as it was a one-piece statue, and secondly, the 1 line that was to be printed, was not printed at all. Please never ever go with Canvaschamp. There are other better options available at the same or better prices.

March 16, 2026
Unprompted review
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Reply from CanvasChamp

Dear Nakul,

We’re truly sorry to hear about your experience and sincerely apologize for the delays, quality issues, and missing customization details.

We completely understand how frustrating it must be to wait over a month with repeated follow-ups, only to receive a product that did not meet expectations and did not match what was ordered. This is certainly not the level of quality or service we aim to provide.

We also regret the confusion regarding the product type and the missing printed text, as these are important details that should have been handled correctly.

Your feedback is very important to us, and we will be sharing it with our team to address these concerns across production and quality control.

We would genuinely appreciate the opportunity to review your case and work toward a proper resolution. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details, and we will prioritize your case.

Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.

Warm Regards,
Canvas Champ

Rated 4 out of 5 stars

Excellent pricing, OK quality.

The process was very easy, pricing very affordable and shipped right away.

The quantity of the canvas prints were ok, some colors bled and outside the lines, so don't expect perfection, but for the price they were good.

March 17, 2026
Unprompted review
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Reply from CanvasChamp

Dear Custromer,

Thank you for your detailed feedback! We’re glad to hear that you found the ordering process easy, the pricing affordable, and the shipping prompt.

We do apologize for the issues you noticed with color bleeding and alignment, as this is not the level of quality we aim to deliver. Your feedback is very valuable and will be shared with our team to help improve our print quality and finishing.

We truly appreciate your honest review and thank you for choosing Canvas Champ.

Warm Regards,
Canvas Champ

Rated 1 out of 5 stars

I would strongly advise against…

I would strongly advise against purchasing the custom figurine (custom bobblehead). The estimated delivery date provided at the time of purchase was significantly misleading. While it initially indicated a turnaround of approximately two weeks, the actual delivery took closer to seven weeks. Customer support later acknowledged that custom orders require more time, but this was not clearly communicated upfront.
Although the delay was frustrating, I was willing to be patient under the assumption that additional time would result in a higher-quality, detailed product. Unfortunately, that was not the case.
The final product was extremely disappointing. The figurines bear little to no resemblance to us, with inaccurate facial features and poor overall likeness. In fact, the representation is so off that it does not even reflect our actual ethnic appearance. The craftsmanship and paint quality also fell far below expectations and appeared unrefined.
Overall, this experience did not meet reasonable standards for a custom product, especially given the extended wait time and expectations set during the ordering process.

March 19, 2026
Unprompted review
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Reply from CanvasChamp

Dear Brent,

We’re truly sorry to hear about your experience and sincerely apologize for the delays, lack of clarity around turnaround times, and the disappointing final product.

We completely understand how frustrating it must be to wait significantly longer than expected, especially when the initial timeline did not clearly reflect the production time required for custom figurines. We also regret that the final product did not meet your expectations in terms of likeness, craftsmanship, and overall quality—this is certainly not the standard we strive to deliver.

Your feedback regarding the accuracy of facial features, representation, and paint quality is very important, and we will be sharing it with our production team to address these concerns.

We would genuinely appreciate the opportunity to review your case and work toward a proper resolution. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details and photos of the product, and we will prioritize your case.

Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.

Warm Regards,
Canvas Champ

Rated 1 out of 5 stars

Hound from hell!!

I ordered a bobble head of my dog and it looks like a hound from hell!!
It actually scared my wife!
They refused to refund me or remake it.
Terrible quality and likeness and it took 6 weeks to arrive! Never again!!

March 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product

Great product

March 4, 2026
Unprompted review
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Reply from CanvasChamp

Dear Marie,

Thank you for your feedback! We’re glad to hear that you’re happy with the product.

We truly appreciate you choosing Canvas Champ and look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Rated 4 out of 5 stars

Good communication but confusing for…

Good communication but confusing for delivery dates

March 17, 2026
Unprompted review
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Reply from CanvasChamp

Dear Becky,

Thank you for your feedback! We’re glad to hear that you had a positive experience with our communication.

We do apologize for any confusion regarding the delivery dates. We understand how important clear and accurate timelines are, and your feedback will help us improve how we communicate estimated delivery windows moving forward.

We truly appreciate you choosing Canvas Champ and hope to provide you with an even smoother experience next time.

Warm Regards,
Canvas Champ

Rated 1 out of 5 stars

Horrible company

Horrible company. Ordered two bobbleheads in September. One arrived in December but was poor quality. Requested that they redo the one and ship both. After at least 20 emails to them, they kept promising that they would address it, but nothing ever happened. They said they would refund but that didn’t happen either. Had to dispute with credit card company.

September 20, 2025
Unprompted review
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Reply from CanvasChamp

Dear Andrew,

We’re truly sorry to hear about your experience and sincerely apologize for the frustration and disappointment this has caused.

We completely understand how upsetting it must be to deal with long delays, quality concerns, and repeated follow-ups without a clear resolution. This is certainly not the level of service we aim to provide.

We also regret that your concerns regarding the remake and refund were not handled properly, and that you had to escalate the matter through your credit card company. That should never be necessary, and we understand how this would impact your trust in us.

Your feedback is very important to us, and we will be sharing it with our team to address these issues and improve both our product quality and customer support processes.

We would still appreciate the opportunity to review your case and see if there is anything further we can do to assist you. If you’re open to it, please reach out to our support team at cs@canvaschamp.com with your order details.

Thank you for bringing this to our attention, and we sincerely apologize again for the experience you’ve had.

Warm Regards,
Canvas Champ

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Rated 5 out of 5 stars

Exceptionally Pleased

It turned out better than I anticipated. It is just beautiful and I will be sending in additional orders in the future. Thank you!

March 6, 2026
Unprompted review
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Reply from CanvasChamp

Dear Heidi,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your order turned out even better than you anticipated and that you found it beautiful.

It truly means a lot to us that you’re planning to place additional orders. We sincerely appreciate your support and look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Rated 5 out of 5 stars

As a professional photographer and a…

As a professional photographer and a mom, I’m always printing photos of my family and my clients. CanvasChamp makes it easy to turn meaningful photos into beautiful canvas prints. The quality and colors look amazing and it’s a great way to display memories at home or in a studio. Definitely recommend!

March 14, 2026
Unprompted review
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Reply from CanvasChamp

Dear Joann,

Thank you so much for your wonderful feedback! We’re truly honored to hear that, as a professional photographer and a mom, you trust Canvas Champ to bring both your client work and personal memories to life.

It’s fantastic to know that you find the process easy and are happy with the quality and color of your canvas prints. Your recommendation truly means a lot to us.

We sincerely appreciate your support and look forward to continuing to serve you for both your professional and personal needs!

Warm Regards,
Canvas Champ

Rated 5 out of 5 stars

Excellent

The process was simple and easy and the print was excellent quality!

March 9, 2026
Unprompted review
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Reply from CanvasChamp

Dear Michelke,

Thank you so much for your kind feedback! We’re delighted to hear that you found the process simple and easy, and that you’re happy with the excellent print quality.

We truly appreciate you choosing Canvas Champ and look forward to serving you again in the future!

Warm Regards,
Canvas Champ

Rated 1 out of 5 stars

Do not order

If there were 0 stars, I would give them that. Worst service and product. I ordered a bobble head, and it was absolutely disgusting. It did not match the picture I provided, and the quality was awful. It arrived more than a month late, there were no updates provided. I had to reach out to customer care every other day to find out the status. If the quality were good and the bobblehead matched the photo I provided, I would have forgotten about the delivery delay, but the quality is simply awful. I would not recommend this company to anyone.

January 19, 2026
Unprompted review
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Reply from CanvasChamp

Dear Manali,

We’re truly sorry to hear about your experience and sincerely apologize that the bobblehead did not meet your expectations. We understand how disappointing it must be to receive a product that does not match the photo provided, especially after waiting longer than expected for delivery.

We also regret the lack of timely updates during the process. This is certainly not the level of quality or service we aim to provide our customers, and we completely understand your frustration.

Your feedback is very important to us, and we would genuinely appreciate the opportunity to review your case and see how we can make this right. If you’re open to it, please reach out to our support team at cs@canvaschamp.ca with your order details and photos of the product, and our team will be happy to assist you further.

Thank you for bringing this to our attention, and we sincerely apologize again for the inconvenience caused.

Warm Regards,
Canvas Champ

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Rated 5 out of 5 stars

They are great products

They are great products. We use as end of the year gifts for our Synchro Team. Thank you for your prompt and reliable service.

March 5, 2026
Unprompted review
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Reply from CanvasChamp

Dear Angie,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the products and that they work well as end-of-the-year gifts for your Synchro Team.

It means a lot to us that you appreciate the prompt and reliable service. We truly value your support and thank you for choosing Canvas Champ.

We look forward to serving you again and providing many more great experiences in the future.

Warm Regards,
Canvas Champ

Rated 5 out of 5 stars

Absolutely beautiful canvas

Absolutely beautiful canvas! Although the photo I submitted was taken with my phone, the quality of the canvas was top notch!

March 2, 2026
Unprompted review
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Reply from CanvasChamp

Dear Steffie,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the canvas absolutely beautiful and that the quality exceeded your expectations.

It’s great to know that even a photo taken on your phone turned out so well on canvas. We truly appreciate you choosing Canvas Champ and are glad we could bring your image to life.

We look forward to serving you again and providing many more great experiences in the future.

Warm Regards,
Canvas Champ

Rated 4 out of 5 stars

The service was quick and reliable

The service was quick and reliable. I would have preferred to add more pages to my picture album after I started, but was unable to do that.

March 6, 2026
Unprompted review
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Reply from CanvasChamp

Dear Linda,

Thank you for your feedback! We’re glad to hear that you found the service quick and reliable.

We also appreciate you sharing your suggestion about adding more pages to your picture album after starting the project. Your feedback is valuable and helps us understand how we can continue improving our platform and features for a better user experience.

Thank you for choosing Canvas Champ. We look forward to serving you again in the future.

Warm Regards,
Canvas Champ

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