Canvasdesign Reviews 95

This company gives bad customer service. They don't communicate. and are unwilling to help. Other companies have much better return policies and are always willing to help. This company has disastrous customer relations policies. I have tried to solve this prior to placing a bad review, but it seems they also are racists and are mocking me for my background.

Excellent quality of print. and having the option to be able to customise the size to fit my requirement was a big plus.
Delivery was a bit slow but that was due to delivery company mislaying the canvas, delivered on a Monday and not the Friday as promised. 4 stars because of delivery company

Fantastic canvas, very sturdy. Received same day. Highly recommend

I love my canvas print. I cannot express enough how amazingly beautiful and stunning the canvas turned out. The color is amazing and so vibrant and the quality is crystal clear. Every single part of the photo came out on the canvas. 100% recommend site.

I tried to ask them a simple and relevant technical question but 5 emails on 3 different channels in 2 months did not make them reply a single word.

Update: the answer from the service provider is pathetic and hilarious in the same time. Same approach from SP as described above, just sad. Too bad I have proof (as I am a real customer). Btw you should have been this fast with answering my 5 contact attempts in 3 different channels lol. Just wanted to buy from you t...s.

Update2: ????? I do not really get it why would a businessman lie about these consistently but there we are, that is very rich and not pathetic at all. Don't you think it would be more mature to admit your fault and apologise? You ask me to contact you? DID NOT YOU UNDERSTAND THAT I HAVE TRIED SEVERAL TIMES, that was the problem that you did not reply in the first place? Blocked ip and cannot contact: LOL, also lie and a very cheap one. Just viewed your webpage and i can go until actual checkout til giving my card details. Anybody with a vpn can check that. And also you have several public email addresses, I wrote to those too. And you cannot even block emails from a country, they are not IP based, do you have any idea how that works before you tell this nonsense? Not to mention my domain is not Hungarian :D
Jeez dude what the actual f. :D

Update 3:
:D I still do not get why tou would be like this. Ok so lets do this to see if you stand by your lies or not. You pay me 1000 gbp if i can produce an evidence that you are lying. I pay you 1000 gbp if I cannot produce evidence in 3 days. We sign a contract for that (I do not trust your word now sorry). Trust me, we can sign a contract for this, I have studied law (too). You in or out?

Update 4:
Ofc no answer. Offer expired and I am gonna let it go, no good comes from arguing with liars.
Re your last remark: i suggest googling "sarcasm". You might learn a thing or two.

Highly recommend, great communication and customer service and very quick delivery, with lovely printed canvas upon delivery.

My Canvas’s were spot on!, ordered a few and the quality was ace and a great value for money. Very satisfied! Would highly recommend.

Canvas arrived it ample time

highly recommend these guys as been our recommended canvas guys for many years

Great experience ordering from a company that produces high-quality products, very quickly, with next working day delivery if ordering before 12 noon. I wasn't aware that adding a lacquer coating adds an extra day for delivery, but after a few emails with Conrad I was left very happy with the outcome (upgraded shipping) - this company truly cares about customer service. I will be ordering again and recommending to others. Thank you!

admirable company. There are few of them now. I placed the wrong order by mistake. I wrote an e-mail and as it happens in other companies, they do not pay attention to it and problems begin. Here my request was immediately fulfilled and I got my money back. I will correct my mistake and order again. But the company made itself known from the professional side, which does not only look at earning at the expense of the customer in the event of a mistake when placing an order. I will certainly recommend to others.

This is the second time I wanted to send my friend who lives in the UK a canvas with my photo art printed on it, and Canvas Design was the only company I was going to use. Excellent quality prints at highly affordable prices ( far more affordable than anything I could find in the States), ease of ordering from another country, lightning quick shipping ( my friend has the canvas on his wall two days after I placed my order), I can’t say enough good things about this company. Thank you, Canvas Design for exceptional and unchanged quality service!

Always get the best service and products from canvas design!

Prices are unmatched and the turnaround is excellent.

We've used Canvas design for some time now mainly for family memorabilia ..Always amazing quality, colour and clarity at a great price.. Would definitely recommend

I have ordered quite a few prints from canvasdesign and the service has always been absolutely spot on. The quality of the prints are the best we have ever had and the prompt,efficient way my orders have been dealt with is first class. I wouldn’t order from anywhere else.

We ordered a large split canvas . The service was very prompt. Package arrived well packed and within 72 hours including a weekend. Good quality and an excellent addition to our lounge. We will definitely recommend this site to our friends and family.

I ordered a 40x30 canvas 3 days ago. When it arrived I was shocked to see it was wrong. I rang conrad who explained I'd sent a portrait picture and requested a landscape frame. I asked how this could be rectified and he said he could do it again in a portrait frame. I asked how much I owed him to which he replied "nothing". I am a proud man and will admit when I am wrong and will pay to rectify my mistakes but he wouldn't hear of it. Reluctantly I agreed though very shocked at his kindness. The new canvas arrived today and as my dog is all I have in life when I opened the package I cried tears of happiness. I cannot believe how good the canvas is or how professional and generous the company are. I am a loyal customer and will continue to be and will recommend canvasdesign to all and everyone. I hope all at canvasdesign read this and feels a sense of pride and my genuine emotion I feel. Thankyou thankyou thankyou

Really impressed with the quality of the print and speed of dispatch. I am really pleased I found them on-line. Will definately use again.

I purchased a 30x20” canvas print. Everything went swimmingly until it got to the courier who, for whatever reason, did not comply with the next day delivery.

I called Canvas Design and explained that the print was a 70th Birthday gift for my Father. The delivery date of the parcel was now a date that I couldn’t receive it and my Dad’s Birthday was the next day. Their response was above and beyond! They reprinted it and dispatched the new print for a Saturday. Plus, refunded the original next day delivery fee. Ensured that I was fully in the loop with correspondence with the courier detailing the importance of fulfilling the new delivery.

I fully appreciate that they probably lost out due to rectifying a situation that wasn’t of their making. My Dad loved the print and my family have decided to have more shots taken which we will have printed on canvas and will definitely give them more custom.

I am really very happy with the Canvas delivered. Fast and reliable service. Even the customer support team is active and helpful. They helped me track my order.
Overall great experience will come again.