Canvasgiftco Reviews 92

Product doesn’t match the original design even though I ordered the same color. Shipping cost is outrageous now. If we have another child it would be cheaper to just buy a new setup from another compa... See more

I placed an order last night, after confirming the payment I noticed the size was wrong and contacted to get it changed within minutes. Just now (so about 14 hours after the order was placed includi... See more

I ordered 2 Mom sweatshirts before Christmas. Was unaware they were coming from overseas. I received only one shirt in the package even though it indicated that both were shipped together. I feel, bas... See more

I wanted to purchase a new name plaque for a new member of the family. It would be added to the chain of plaques which I previously received as a gift. I could not reach any individual who might help... See more

It arrived well packaged, and earlier than expected, came with all the correctly spelt names. Took a while putting all the hook and eyes in but all holes were pre-drilled which made it easier to do. I... See more

Ordering easy, evri stated delivered, but actually arrived two days later!!! Once the peel taken off, buff it up, will look like picture. Was disappointed that it's actually flat, I thought it was m... See more

The product I received does not look ANYTHING like the photos on the website. On the website, their pink sweatshirt is displayed as a really pretty, dusty rose color, but the product I received is bub... See more

I ordered the Together Forever - Personalized Two Heart Couple Plaque It's very nice, but doesn't look anything like the picture whatsoever. It's flat all around , picture is sooooo different, kind... See more

I ordered and paid for TWO baby swaddles, both with the same embroidery [ order #46888 ] I received one parcel with ONE baby swaddle. I advised Canvas Gift Co and asked whether the second swaddle wou... See more

I order in October so my forgetful husband has birth dates or our grandchildren. I have terminal cancer 2 months later no reply to many emails and no movement on shipping they just stole my money have... See more

I ordered 3 mom sweatshirts, one for each of my daughters, on November 30 2025. I received a package on December 17 2025 that had 1 shirt but the tracking said all 3 shirts were delivered. I have sent... See more

I ordered one new name plaque July 10th at 8:12pm for a new grandchild to put on an existing plaque I got for Christmas. I realized I put the wrong year I e-mailed at 12:57am they answered at 3:50am... See more

My son ordered a gift for my mother for Christmas on 12/9 and still has yet to receive a confirmation that his order was received or shipped. The money came out of his account. He has sent several e... See more

I wish I would have found these reviews before I ordered! I placed my order April 30,2025 and paid an extra $10 for expedited air shipping to get my order in time for my child’s graduation. A few week... See more

Got these made for my son's and they looked gorgeous! Loved the craftsmanship and perfectly as I imagined. Super happy with. Would post a picture but they had my son's information on there .. super lo... See more

I ordered an item from canvasgiftco in the beginning of December. They said it would be delivered before Christmas. It still hasn’t arrived. Says it’s been out for delivery since 18th December. When... See more

The hanging list (engraved boards) of our six grandchildren's names is a fantastic addition to our home. We get lots of compliments!

I ordered a jumper in December, got an email to say it was with Evri on 18th December, I still haven't had delivery of my jumper. I understand that is not the fault of Canvasgift co but their custom... See more

Mine just arrived! I was hesitating because of some poor review but went and bought it anyway 🤷!!! Took between 3-4 Weeks and its perfect ! My mom gonna love it 🫶

I bought Together Forever personalized two heart couple plaque and it’s nothing like the pics on the website. It’s not steady to stay in place and the acrylic design isn’t nice. I don’t recommend this... See more

The jumper looked really good when I got it. I did think it was a little plain overall because there is a lot of jumper space that could be filled in but the embroidery looks great.

UPDATE: 11/21/2025. I finally received the two items I ordered. The only issue I have now is, this company should be more transparent on where these items, and the payment charge, will originate fro... See more

I thought this would be an amazing Mother's Day gift for my wife as well as my own mother.i guess I'll never find out. I placed 2 separate orders on the 3rd of April. Today is May 8 and Im yet to rec... See more

I ordered two items only received one. I contacted your customer service by email and they wouldn’t respond back to me asking if my items were sent together or in two separate packages.

I thought I was ordering from a US company. I used my credit card to purchase two items. I immediately received a “FRAUD” alert from my bank. It showed it was coming from a company LINGHANG TRADING in... See more

I would leave NO stars if I could. The worse customer experience. The company messed up my order and admitted it was their fault but did NOTHING to fix my order. Would never order again, not sure ho... See more

Order number 54297 I've been emailing for 2 weeks and now my order has been shipped wrong. Answer my emails and ship out a medium that I requested 2 minutes after my order was submitted.

Third time ordering, new baby in the family as usual very good and quick!

Awful company and clearly fraudulent. Took payment and advertised delivery within a particular time. After two weeks I chased and they eventually told me it had been shipped. In fact the tracking said... See more

Awesome product just love ours eye catcher for everyone that enters my home

I had an overall good experience. Shipping took a little long but I love the concept and product.

49541 ordered November 11th so called item has not.moved has been saying g preparing shipment t Since I ordered...emailed many times and ignore ,do not order from here...make out they are a American... See more

brought a customised jumper. No emails since i purchased the item. Tried to reach out but no answer via their contact us page on the website. Avoid. Update They ask you to email them via the... See more

no tracking number provided. Not sure if it is a scam or not Gift is time sensitive, newborn clothes ! Provides Order ID but in the webpage ask for Order ID, Email and Phone Number to track. Seems... See more

Ordered 2 items only received one. Their response was contact, “ You can contact the local logistics company.“ Don’t buy anything from them.

I ordered my item on April 30th, it is now May 19th and I still have not received my product, despite the website stating “if you order today you will receive your item by Mother’s Day.” I ordered 4... See more

I was very satisfied with my purchase. I do think though they they should attach a hanger io the top plaque to hang it with.

Excellent quality I’m absolutely delighted with my purchase, my order was processed and delivered within 10 days for a personalised present I thought this was really quick.

DO NOT BUY FROM THIS COMPAMY Bought a personized item. Shipped from China, which was hidden from the buyer. Item arrived broken and then spent over two months fighting with the co... See more

Item arrived Order number 54297 Not the size I requested that arrived that I had emailed within 2 minutes of my order when I saw I made a mistake. No replies to my emails. I am now contacting my ba... See more

Ordered a gift on 11/18. Says “out for delivery” for multiple days but has been in the same spot for weeks. Package has not been handed over to any US delivery services, I checked ALL of them. I want... See more

This is the email I sent to canvasgiftco.com the next day after I received my items. I have since sent 3 other emails and they have yet to respond. There isn’t a phone number to call to actually spea... See more

I ordered a few weeks ago the Grand Sign plus 2 names of my grandchildren, only the 2 names came and not the Grand sign so emailed them everything photos, order number etc and still nothing back sayin... See more

I just received my order and it is nothing like what I ordered! It’s too small to hang on a door, the tassel is not even connected to the hat and a piece is torn off on the corner. And of all things... See more

If I could give a 0 star, I would. Customer service was horrible. They sent the wrong size and is not willing to fix their mistake but yet they took my money. The sweatshirt did not look like the vide... See more

Terrible product. So disappointed that I will not give this to the intended recipient. This is a joke, plexiglass with a sticker on it.

Took ages to ship but other then that it was fantastic

Absolutely aweful experience. It took over 1 month to get my order, which was incorrect. Then it took over 2 months to get a reply from customer service, which was in Chinese. They said they needed de... See more

Reply to my reply, I have emailed and got the standard email saying I would get a rely within 48 hours. Still waiting! I want a refund now. If you search your orders with my name you'll locate it

Its been over 2 months and havent receive my package. I wrote about 3 emails with no response so far. Will not ever order from them again!