CanvasLot Reviews 1,037

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and sturdy materials used. Many appreciate the careful packaging, often highlighting the robust and reusable shipping containers that ensure items arrive in perfect condition. The ease of ordering and the responsive service are also frequently mentioned as positive aspects, with many consumers expressing their intent to be repeat customers. However, some customers also noted occasional issues with quality, such as knotted wood surfaces or poorly filled nail holes. A few people experienced longer than expected delivery times or problems with damaged shipments, including instances where products were never received due to transit damage.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and craftsmanship. Many customers praise the superb... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the superb... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and timely delivery, with... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and were pleased... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Many times when I receive cradled wood panels, they are not packaged well, so they are damaged upon arrival, but Canvas Lots panels were packaged with their own wooden frame wrapped all the way around... See more

Rated 5 out of 5 stars

The canvas is perfectly made; the canvas is taught and square. Great supports too. Nothing cheap or flimsy about it. The shipping “container” is exceptional and reusable. I will be a repeat customer,... See more

Rated 5 out of 5 stars

I’m so grateful for the quality products, easy ordering and speedy delivery of CanvasLot. There is only one other company who offers custom wood panels and they are very difficult to deal with, not to... See more

Rated 5 out of 5 stars

The company gave me exactly what I wanted to the exact dimensions. They shipped all my panels in a very sturdy reusable box which I will be using to transport the final paintings to the collector. It... See more


Company details

  1. #18 of 26 best companies in Art Supply Store

Information provided by various external sources

At CanvasLot.com, every canvas is custom-built and hand-stretched to perfection. Get any size you need from a 6 inch mini canvas up to a huge 8ft large blank canvas and have it delivery to your door step. Focus on your art and let us do the rest.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Badddd

Bad, since it’s been 12 days and I haven’t even received a shipment confirm yet.

June 30, 2025
Rated 5 out of 5 stars

Canvas - would purchase again, highly recommend

Canvas arrived as stated within time frame. Delivery was good- shipping container was sturdy. Canvas in excellent condition. Artist appreciated the quality of canvas. After work was completed, used shipping container to transport finished piece to final destination. Definitely recommend purchasing from this business. Will reach out to them for future purchases.

June 20, 2025
Rated 5 out of 5 stars

The canvases were made to perfection

The canvases were made to perfection, with high quality materials. This choice was definitely worth it and I will highly recommend this protect to others. Will definitely be my go to for canvas needs.

June 19, 2025
Rated 5 out of 5 stars

excellent product delivered safely

my main concern with the canvases i ordered was for those to arrive safely and to have no scratches etc. as those were quite large sizes. Canvaslot went out of their way to ensure not only the product was excellent but also the packaging was perfect! both canvases arrived safely

May 15, 2025
Rated 1 out of 5 stars

Wood panels full of holes and filler

These were the worst cradled wood panels I've ever seen. I would have returned them if I had time to get new ones before my deadline. There were nail holes poorly filled with putty all along the top surface and on all the sides with nails sticking out and sanded down. I covered the panel with another piece of birch panel to make it usable. Packaging was great- panels were shipped in a custom wood box with cardboard sides.

May 14, 2025
CanvasLot logo

Reply from CanvasLot

Hi Jill, we apologize for the inconvenience. Our customer service team is reaching out to you today via email and phone call to learn more about the situation. Please know that we are committed to getting this matter resolved to your satisfaction.

You can also call (1-877-978-1109 CanvasLot or email us at your convenience for further assistance and we will be glad to help. We look forward to hearing from you."

Rated 5 out of 5 stars

The panels are great and just what I…

The panels are great and just what I was looking for. I was also SUPER impressed with the packaging they came in - I will definitely be able to reuse it when I transport the completed artwork. Although there was a bit of a communication glitch in terms of when the panels would ship, customer service followed up quickly. And I received the panel shortly thereafter.

April 18, 2025

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