CanvasLot Reviews 1,037

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and sturdy materials used. Many appreciate the careful packaging, often highlighting the robust and reusable shipping containers that ensure items arrive in perfect condition. The ease of ordering and the responsive service are also frequently mentioned as positive aspects, with many consumers expressing their intent to be repeat customers. However, some customers also noted occasional issues with quality, such as knotted wood surfaces or poorly filled nail holes. A few people experienced longer than expected delivery times or problems with damaged shipments, including instances where products were never received due to transit damage.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and craftsmanship. Many customers praise the superb... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the superb... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and timely delivery, with... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and were pleased... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Many times when I receive cradled wood panels, they are not packaged well, so they are damaged upon arrival, but Canvas Lots panels were packaged with their own wooden frame wrapped all the way around... See more

Rated 5 out of 5 stars

The canvas is perfectly made; the canvas is taught and square. Great supports too. Nothing cheap or flimsy about it. The shipping “container” is exceptional and reusable. I will be a repeat customer,... See more

Rated 5 out of 5 stars

I’m so grateful for the quality products, easy ordering and speedy delivery of CanvasLot. There is only one other company who offers custom wood panels and they are very difficult to deal with, not to... See more

Rated 5 out of 5 stars

The company gave me exactly what I wanted to the exact dimensions. They shipped all my panels in a very sturdy reusable box which I will be using to transport the final paintings to the collector. It... See more


Company details

  1. #18 of 26 best companies in Art Supply Store

Information provided by various external sources

At CanvasLot.com, every canvas is custom-built and hand-stretched to perfection. Get any size you need from a 6 inch mini canvas up to a huge 8ft large blank canvas and have it delivery to your door step. Focus on your art and let us do the rest.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Basically good, a few issues

Very prompt. Good deal with 2 for 1. Shipping was well done. Priming of canvas was very thin. Too thin. Canvas seems too loose on frame. Possibly due to travel in hot climate?

August 5, 2024
Rated 4 out of 5 stars

Only fault was that the 2 12x16"…

Only fault was that the 2 12x16" canvases where slightly off measure so they didn't fit my floater frames. It's okay as they are of most excellent quality and don't require being floater framed at all. So I have ordered 2 12x 16" canvases from another company to be able to use my floaters. It's all good!

July 26, 2024
Rated 5 out of 5 stars

Great professional quality canvases

Great professional quality canvases. I typically stretch my own canvases (have been for 30+ years) because I’m not thrilled with the quality of pre-stretched canvases I’ve seen even in reputable art supply stores. These were tight, straight, square and true with heavy duty stretcher bars and corner blocking and fine heavy canvas. Primed and ready for paint right out of the crate. Even the crating lumber was straight-grained clear lumber that I can reuse if I ever need to stretch my own canvases again.

April 27, 2024
Rated 4 out of 5 stars

Good deals

Good deals. Great freight.
Just thought the canvas itself at a very large size should have been a little more taut w more secure cross bracing.

June 18, 2024
Rated 5 out of 5 stars

Perfection!

So reliable! Ships when they say, beautifully made large canvas panels, expertly shipped. I LOVE Canvas Lot!!

May 29, 2024
Rated 1 out of 5 stars

Terrible Company to purchase from. AVOID AT ALL COSTS. They will take your money, send you damaged goods, will not provide you a refund and will not respond to you. FRAUD!

Canvas Lot is the absolute worst company I've worked with! They sent me TORN and UNUSABLE canvases, delayed my order by 7x the stated production and shipment time, never refunded my order and did not even bother to respond to my follow up emails. DO NOT PURCHASE FROM THIS COMPANY.

I purchased two massive 120" x 84" canvases (worth $1,600+ each), requested a change to my order several days later for smaller canvases 120" x 72" for which the company agreed to do. The website said that the product was made within 7-10 days. I received my order 44 days from my original order date, both canvases were torn and unusable.

Canvas lot never provided me a refund for the reduction in canvas size (which was suppose to be cheaper than the ones I purchased), never acknowledged that they made any mistakes by shipping it over 7 times the length of the stated time and beyond that literally never refunded me for any of the order. I provided them with all of their requested documentation and they didn't bother with any type of assistance. Rude, unprofessional and outright fraud.

Unless you want to risk losing money, receive damaged goods, delays and rude customer service, I would highly recommend looking for alternative reliable companies who actually care for their customers.

January 19, 2024
CanvasLot logo

Reply from CanvasLot

Hi Eric,

We apologize on this matter. We called and email you last February asking for photos as proof about this damage item you received. We didn't receive any photos to file claim with the shipping company. We cannot do a refund nor replacement without showing us any proof of the damaged items, the packaging and boxes.

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