The rep that assisted me was incredibly helpful. I needed a gown for a rather large student and initially I went to the page that has the sizes. At the bottom of it, there is a number to call if the s... See more
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See what reviewers are saying
Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professi... See more
The ordering process was easy and tracking was updated the entire time. However, my gown is short. I used the length the website recommended for my height. It comes just past my knees so it doesn't lo... See more
Company replied
Initially, I was getting annoyed that the stole n gown hasn’t arrived yet despite 2 calls. On the 3rd call, the person helped me n expedited the order which arrived in time for my daughter’s event. Gr... See more
Company details
- #11 of 14 best companies in Clothing Supplier
- #9 of 9 best companies in Educational Supply Store
Written by the company
The One-Stop Shop For Every Graduation, from our warehouse direct to you! At Cap And Gown Direct, we care about each and every customer by offering value and convenience in ordering graduation products. There is no tiered pricing for 1 set of cap and gown to 100 sets, because we offer the bottom price plus shipping & handling. There's no more waiting for months for your graduation gown to be shipped to you- our standard shipping takes only 3-5 business days to arrive anywhere in the U.S. We make things simple, affordable, and reliable. Place your order online today, or contact us at info@capandgowndirect.com if you have any questions!
Contact info
140 58th St Ste. 6G, 11220, Brooklyn, NY, United States
- 347-669-4696
- info@capandgowndirect.com
- capandgowndirect.com
4.2
Great
476 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Trustworthy online store
The product is as described. Fast delivery and quick customer support response.
September 2, 2025
You guys sent me the wrong color tassle…
You guys sent me the wrong color tassle I need a black one 2025 and you sent me a blue one
September 9, 2025
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WRONG SIZE SENT
I'm a plus-size professor who is just trying to buy a robe that fits me. I see that this site has one available to purchase, and then they sent me the wrong size. I'm furious and frustrated and stressed, because I need this masters gown for work in less than a week.
August 5, 2025
I ordered a tassel over a week before…
I ordered a tassel over a week before graduation and I received it the afternoon after my graduation that morning. Product was great, just took too long to receive.
August 1, 2025
Good value, long shipping time
It took forever to ship, which made me very nervous that it was not going to arrive on time. But it eventually got here, and it seems like just what I need. As long as it works, it was a great value for the price.
July 27, 2025
Happy Customer!
Great communication and flexibility on a custom order. Excellent service. Quality products for an excellent price. I’m delighted!
July 23, 2025
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The Best Buy!
The product, the price and the delivery all exceeded expectations. Keep up the good work!
June 23, 2025
We got the wrong color
We got the wrong color, cap and gown. We got the Matte Kelly green instead of the shiny hunter green that we ordered.
May 23, 2025
They respond very fast.
March 24, 2025
The item ordered was perfect!!
The item ordered was perfect!!! I will be ordering from Cap & Gown Direct for my future needs.
March 23, 2025
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Easy to order
Easy to order, delivered on time as promised, packaged well and great quality
March 23, 2025
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I never received my cap and gown
February 22, 2025
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