Cape Law PC Reviews 432

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Working with Cape made the entire court process so much less stressful. They not only helped me navigate the system with confidence but also provided thoughtful, practical guidance every step of the w... See more

Company replied

Rated 5 out of 5 stars

I received excellent attention and communications from Cape Law. They were able to do what I was unable to do through available channels. My issues were resolved easily. I am so grateful to the t... See more

Company replied

Rated 5 out of 5 stars

We used Cape Law to collect unpaid invoices to a client. Few days before the court date, client's son reached out to settle and pay the debt. Marcy negotiated and followed up with the client's son. Sh... See more

Company replied

Rated 5 out of 5 stars

Despite a couple miscommunications, I’m quite pleased with the quality of service I received from Cape. They helped me file a small claims court case and guided me through the hearing. I also want to... See more

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Company details

  1. Legal Services

About Cape Law PC

Written by the company

First Image Description

Why choose Cape Law?

Many Americans face financial losses and frustration every year by not addressing their small claims lawsuits and other civil legal issues.

At Cape Law, our mission is to fix this injustice by helping navigate the legal maze, while offering fair and transparent fees

Learn more
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Our comprehensive range of services includes:

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We specialize in handling cases related to:

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We operate in the following states:

  • California
  • Texas
  • Florida
  • New York
  • Illinois
  • Massachusetts
  • New Jersey
  • We offer non-attorney Demand letter in all states

Contact info

3.6

Average

TrustScore 3.5 out of 5

432 reviews

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Rated 1 out of 5 stars

TERRIBLE SERVICE

TERRIBLE SERVICE. I have sent emails with no response. I have to follow up on all my emails at least three or four times. This "Law Firm" is nothing but a scam to get you to pay monthly fees with zero service. I haven't heard back from my attorney Abdul since 12/24 despite multiple emails. RUN!!!!!!

Response to their response -
That is not true . I also signed another retaining agreement to present my case and to be awarded 20% of any settlement.

Please review your files accurately before responding falsely .

It really hurts your credibility. Wait !!!! you should already know that because allegedly everyone there is a lawyer !!!!!!

December 23, 2024
Unprompted review
Cape Law PC logo

Reply from Cape Law PC

Dear Sierra,

Thank you for sharing your feedback. We truly apologize for any frustration or inconvenience you may have experienced, and we appreciate the opportunity to address your concerns.

Upon review, our records indicate that you purchased a demand letter service, which has been completed in full. The letter prompted a response from your defendant, fulfilling the scope of the service. However, negotiation services or filing a court case, such as an EEOC complaint, are separate services that were not formally offered or paid for.

We understand there may have been some confusion regarding the purpose of our Cape Coverage membership. To clarify, this monthly subscription provides access to discounted legal resources and guidance but does not include attorney representation. As much as we strive to provide affordable services, no attorney is able to offer full representation for $49 per month.

We sincerely regret any misunderstanding and the dissatisfaction you’ve expressed. We’d like to assist in any way we can. To demonstrate our commitment to resolving this matter, we would like to offer a refund for the last month of your Cape Coverage subscription.

We value your feedback and hope this gesture shows our willingness to make things right. Please let us know if there’s anything further we can do to assist you.

Warm regards,
Cape Law

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Rated 1 out of 5 stars

No "justice" with Cape

Took months to get out a simple document, when initially informed it would be a matter of days — Breach #1 Providing false information on deliverables. Breach #2 Giving inaccurate legal advice multiple times, contradicting themselves, which was confirmed by the court of law. Client had to take the responsibility and blame for their erroneous, unethical, and unprofessional actions.
As other reviewers have stated, they then come back shifting the blame, smug and condescendingly and even go so low as to BELITTLE you. They know they are in the wrong and the court confirms and cautions of this type of practice done by this business. This company does not know the ins and outs of processes for each region and leave you unprepared, misinformed, and once they've collected their payment for the late, underprepared, and inaccurate work, they then ghost you and/or blame you, as other reviewers have stated (Breach #3). Gross, unethical, unprofessional behavior. Also, good luck reaching them through their phone as there is no way to leave a message, they won't call you back or leave you a message with a way to reach them or talk to them by phone (Breach #4). They leave you out to dry, run you around in circles and they know it, hooking you with a poorly done service, setting back your case and justice by withholding pertinent information for the client's legal dispute. There is no "justice" on behalf of Cape as they have negatively affected the case with their actions and negligence. Hope this scammy business gets shut down soon and as others have stated please hire a personalized attorney who will guide you through your case instead of opting for this shoddy "company". They could be clear with policies instead they run you around, withhold information and/or do not live up to it, give erroneous legal advice, and set back your case and potentially completely destroy the hard work and money you've put into it.

September 30, 2024
Unprompted review
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Reply from Cape Law PC

Hi,

Thank you for sharing your concerns. We have requested information from you to locate your case. Looking forward to your reply.

Rated 1 out of 5 stars

Loss of few bucks and lot of time.

I had a dispute with my landlord and, unfortunately, found Capelaw while searching for legal advice.

I followed all the steps on their websites, uploaded evidence and summarized my legal matter in a PDF document to make the situation easier to understand.

The first scam I encountered was that AFTER making the payment, they showed me available dates, most of which were 1-2 months away from the date of payment. I requested an earlier date, but they claimed to be fully booked, so I eventually agreed to one of the later options.

On October 15, 2024, at 9:00 AM, I was waiting for my consultation but instead received a robo-call. I repeatedly said "hello," but no one responded. I was supposed to be speaking with Frank Palermo. I immediately sent them a screenshot of my call log and informed them of the situation, only to receive a LIE and false response from "Rachel," claiming I hadn’t answered the call.

Frank later called, apologized, and offered to reschedule, suddenly with MAGIC making himself more available. However, when I spoke to him, he had not reviewed any of the documents I had sent.

I resent my letter, describing the issue with supporting documents and proof. Frank called me 1.5 minutes later, claiming he had reviewed everything, yet he asked questions he should have already known if TRULY read my documents.

I later discovered that I actually had a claim, which I successfully pursued, even though Frank had initially explained I didn’t. He just did not go through the evidence.

I’m so sorry for the time lost I can't recover for those $30 Capelaw useless consultations.

October 15, 2024
Unprompted review
Cape Law PC logo

Reply from Cape Law PC

Dear Mohammad,

Thank you for sharing your feedback. We are saddened to hear that you are dissatisfied with your experience, as we aim to provide valuable assistance to all our clients.

After reviewing your account, our records indicate $29 for a consultation five months ago, during which the service was rendered in full. We can understand that you may not have agreed with the advice provided.

We value our attorneys’ time and expertise and remain committed to providing quality service to all our clients. We regret that your experience did not meet your expectations, but we appreciate your feedback as it helps us continue to improve.

Should you wish to discuss your experience further or explore how we can assist moving forward, please feel free to reach out. Your satisfaction is important to us, and we hope to have the opportunity to restore your confidence in Cape Law.

Thank you for giving us the chance to assist you, and we wish you the best on your journey.

Sincerely,
Cape Law

Rated 2 out of 5 stars

This was a disappointing experience

This was a disappointing experience. The first demand letter had errors (misspelled my name, copied template language that did not fit my situation which I had to point out) and it was missing some specific details that I gave the attorney on the call. I paid for another call (even though I paid for the membership, I had to pay for a phone call to get immediate attention). After the second iteration of the letter came out, my name was still misspelled five times, and some necessary details were still missing. At this point, it was almost 30 days past the original call and my demand letter timing window was closed. I explained to Cape that timing was crucial multiple times throughout the process, and they seemed to hear me, but their response was not ever timely. I advocated for a refund when they did not revise for the third time in a timely manner and I was offered $330 back of the $760 that I spent. This was an incredibly frustrating experience and I will not hire them again.

Although Cape Law cited the holidays as a reason for not being timely, that does not explain the multiple grammatical errors and misspellings in both iterations of the letter, which prohibited me from "approving" the demand letter to be sent out. If Cape wants to do the right thing, they would refund 100% of my cost because they did not ever give me a letter iteration to review that did not require me to edit it for simple errors.

January 12, 2025
Unprompted review
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Reply from Cape Law PC

Dear Jackie,

Thank you for sharing your concerns. We’re truly sorry to hear that your experience with us did not meet your expectations. We strive to provide exceptional service and support to all our clients, and your feedback is important in helping us improve.

As a sign of our commitment to your satisfaction, we have processed a 50% refund, although the legal work was completed and revised within the agreed timeframe. We do value the time and expertise of our attorneys, and the efforts made to fulfill your request in a timely and professional manner.

We apologize for any inconvenience caused by the inclusion of holidays in the timeline, and we understand how this might have affected your expectations. Please know that we take all client feedback seriously and will use it to ensure more clear communication in the future.

If there’s anything further we can do to address your concerns, please don’t hesitate to let us know. We appreciate the opportunity to work with you and thank you for your understanding.

Sincerely,
Cape Law Team

Rated 1 out of 5 stars

Dont Don’t do it.

Not gonna lie. This was a waste of money. Idk if it was my lawyer Eric Fryson but I felt he was not prepared. He didn’t touch on any of the points I mentioned and of course he lost the case. Now I paid 30$ for a session that lasted 4 minutes. And they were no help. I lost so much money.

July 10, 2024
Unprompted review
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Reply from Cape Law PC

Dear Ms. Cardenas,

Thank you for sharing your feedback. We understand your frustration and are saddened that your experience did not meet expectations. It’s always our goal to provide supportive and professional legal assistance.

Our records show that your case was dismissed by the court due to a legal decision based on the facts presented—specifically, the court ruled that the defendant exercised their right per the terms of the purchase agreement. While we strive to advocate effectively for our clients, we cannot guarantee specific outcomes, as decisions are ultimately at the court’s discretion.

It does not appear you opted to sign up for our Cape Coverage membership, which includes free monthly attorney calls and discounted legal services, we still aim to provide value through the services you selected. Regarding the recent 20-minute phone call, we apologize if it fell short of expectations - we have processed a refund for the call as a sign of our commitment to your satisfaction.

We sincerely apologize that this outcome and experience have caused you dissatisfaction. Your feedback helps us improve, and we hope this clarification provides some context. If you have any additional concerns or require further assistance, please don’t hesitate to reach out.

Thank you for allowing us to serve you.

Sincerely,
Cape Law Team

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Rated 5 out of 5 stars
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Reply from Cape Law PC

Hi Jose`,

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you appreciated our service. Your support means the world to us, and it’s always a pleasure to assist clients like you.

If you ever need anything in the future, don’t hesitate to reach out. Thank you for choosing Cape Law!

Warm regards,
Cape Law Team

Rated 5 out of 5 stars

Cape Law helped me recover $1500 from a…

Cape Law helped me recover $1500 from a bad landlord last year. I am grateful for this. I very recently recoeved a settlement for $2050 after two years of fighting. Cape Law was instrumental in this settlement.

They are great at advocating for their clients and they are straightforward. I would recommend them.

January 9, 2025
Unprompted review
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Reply from Cape Law PC

Dear Brian,

Thank you so much for your glowing review! We’re thrilled to hear about your success in recovering $1,500 with our help and that you’ve entrusted us with your airline dispute. Your confidence in our ability to advocate for you means the world to us.

At Cape Law, we strive to provide straightforward and effective legal assistance, and it’s incredibly rewarding to see our efforts reflected in your positive experiences. Your recommendation is truly appreciated, and we’re honored to be a part of your journey toward justice.

Please don’t hesitate to reach out if you ever need anything—we’re always here to help!

Warm regards,
Cape Law Team

Rated 1 out of 5 stars

High fees, no results. Stay away

Case loss and lots of fees associated with them practically doing nothing. Most people here seem to be doing this as moon light under a larger firm.

** Update 3 01/02/2025 **
3 update revisions in because Cape just wants to keep playing the "it's not us game" and revising their response. To anyone reading this, just search for "Cape Justice" for every 1-2 star review. Same story, different victim. Just admit that one of your team members gave bad advice and ultimately the judge found a way to side with the defendant despite the opposing counsel being only partially prepared. I did understand and decided to proceed with the case on Pro Se because the demand letter went "ok". No one "misunderstood." The reviews across the entire Internet is so bad that another poor dude under "Cape Law" had to defend himself saying that it's not his firm. I've filed a complaint with the TXAG. Keep gaslighting Cape Justice, you'll be found for something.

**UPDATE 01/02 TO CAPE'S REPLY**
Since Cape continues to insist that the "fault" is not theirs, and legally, that may be true. But consider the following:

1) Their demand letter was easily double what other firms wanted, this is partly why it was high
2) Their attorney told me to actually return the money to someone we just collected from the demand letter when we started the suit. Knowing that even there is a possibility of losing, this should've never occurred and we should've demanded the remaining legal fees it took to chase these neighbors
3) I highly advise anyone considering this team to look elsewhere. Their "managing" attorney in Texas asked me to take whatever the judges verdict was and give it to him. You can't look that up yourself? Please.
4) Emotional accusal vs. facts". Phone consultation with attorney as referred by "Yahel" advised returning $700 that the defendant paid prior to filing the case to recover attorney fee costs and stating that we reject this. It's clearly in the text messages in the case documents or else why else would I even send back money owed. This is just bad advise by the team at Cape Law. "Reflecting" only is gas lighting because this guy knows his firm is garbage. Phone call with an actual attorney around date 05/01/2023. Cape was also the only firmed retained for this case.

Truly a terrible experience. Repeat, stay away. Maybe all these TrustPilot reviews from other states are the exact opposite of what others have encountered on a search engine starts with a G using their domain name.

Any firm that goes Pro Se for things like this, just steer clear. Other firms go on your behalf in court, not send you on your own.

December 10, 2024
Unprompted review
Cape Law PC logo

Reply from Cape Law PC

Hi Dennis,

Thank you for sharing your feedback. It's unfortunate that you are not pleased in your experience and we would like to address your concerns.

Our records indicate that, aside from the one-time flat fee plan you selected, any additional fees were paid directly to the court clerk. It is unclear about the "high fees" you referenced, as our firm is committed to providing affordable legal assistance. To be transparent, we don't charge retainers or collect a portion of your winnings. We keep the power in our client's hand. Our motto is to assist and equip. It's unfortunate that you also misunderstood the engagement agreement you signed.

Additionally, our records reflect that our attorney offered to assist further with the decision in your case, ensuring you were supported throughout the process. No one from our firm advised you of your stated claims. We understand that the decision was not what you hoped for, however, we encourage you reflect on the facts instead of emotion. As you may be aware, litigation cannot be predetermined in one way or another prior to trial.

We wish you the best on your journey to justice.

Best regards,
Cape Law Team

Rated 5 out of 5 stars

Marcy went above and Beyond

We used Cape Law to collect unpaid invoices to a client. Few days before the court date, client's son reached out to settle and pay the debt. Marcy negotiated and followed up with the client's son. She even keep us updated of the payments. She didn't even charge of the time that she communicated/negotiated with the client. Happy with the end result. She went above and beyond. Thank you Marcy of Cape Law.

December 5, 2024
Unprompted review
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Reply from Cape Law PC

Dear Robert,

Thank you so much for taking the time to share your wonderful experience with Cape Law! We’re thrilled to hear that Attorney Kuo was able to assist you in resolving your case so effectively. It’s truly rewarding to know that her dedication, negotiation skills, and commitment to keeping you updated made such a positive impression.

At Cape Law, going above and beyond for our clients is always our goal, and it’s fantastic to hear that Attorney Kuo exceeded your expectations. Your satisfaction and trust mean the world to us, and we’re so glad we could help you achieve the outcome you were hoping for.

If you ever need assistance in the future, don’t hesitate to reach out. Thank you again for choosing Cape Law, and for this glowing 5-star review!

Warm regards,
Cape Law Team

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Rated 5 out of 5 stars

Small Claims

I will let you know after the court date.

December 18, 2024
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Reply from Cape Law PC

Hi Rudy,

Thank you for your 5-star review! We truly appreciate your trust in us and are here to support you every step of the way. Please don’t hesitate to reach out if you need any assistance before or after your court date. Wishing you the very best outcome!

Rated 3 out of 5 stars

25 Days for an erroneous form letter, and counting..

It's been 25 days since I started a case with Cape Law. The plan was to send a simple Cease and Desist letter to person A for Libel per se.
It took 22 days to receive a draft of the form letter to review. It was addressed to person A, owner/ operator of company B. It told Person A that Company B wants Person A to cease and desist. Meanwhile the Person C, me, who is bringing the case, is mentioned nowhere.
It's as if they did not know anything about the case and let some Program ( Attorneys'r us?) just run the software to fill in the blanks.. and it only cost $200.
Currently waiting for the draft to be fixed, which could take another 20 days...
justice is not swift.
I'm filling out this survey before to service is complete.. I don't know how well/not it will finally end.

November 22, 2024
Cape Law PC logo

Reply from Cape Law PC

Dear Douglas,

Thank you for your feedback. We understand the importance of your case and appreciate the opportunity to assist. While the drafting process can take time to ensure accuracy, we regret any frustration caused and are actively working to finalize the revisions promptly.

Your satisfaction is important to us, and we hope to turn your experience into a 5-star one. A team member will reach out directly to address your concerns moving forward.

Thank you for choosing Cape Law.

Sincerely,
Cape Law Team

Rated 1 out of 5 stars

I misssed my court date because of 2…

I misssed my court date because of 2 addresses on an email

December 5, 2024
Cape Law PC logo

Reply from Cape Law PC

Dear Jason,

Thank you for sharing your feedback. We understand your frustration regarding the missed court date. Our records indicate that multiple emails were sent to you, including the court summons and clear instructions to review the details thoroughly prior to your hearing. These were provided well in advance—over two weeks before your scheduled appearance.

We strive to ensure that all clients have the information needed for their cases. It appears that assumptions made on your end, rather than a review of the provided documentation, has contributed to your failure to appear.

We wish you the best on your continued journey to justice.

Sincerely,
Cape Law Team

Rated 5 out of 5 stars

Reached out to cape law to help me…

Reached out to cape law to help me understand small claims court in El paso Tx. Plaintiff sued me for 8000 but was only awarded 120$. The motion to dismiss purchased helped Aswell as the exhibits packet crafted by the attorneys. 100% recommend attorney Francisco. He had the patience to address all concerns and help me understand what my options were in this case. Attorneys and cape service were helpful and went above and beyond in tailoring their service to my individual needs. If you go well prepared to the strategy sessions and present the attorneys with the information relevant to your case, they will help you tremendously. Thank you for the prompt and surgical resolution to my case.

kind regards,

Daniel Montoya

December 12, 2024
Cape Law PC logo

Reply from Cape Law PC

Dear Daniel,

Wow! Your thoughtful and detailed review truly made our day. We are absolutely thrilled to hear about the success of your case and the positive impact our team had in tailoring our services to meet your unique needs. It’s wonderful to know that Attorney Francisco's patience and expertise were so helpful in addressing your concerns and guiding you through your options.

Your recognition of our dedication and efforts means the world to us. We’re so pleased that the motion to dismiss and the carefully crafted exhibits packet played a key role in your favorable outcome. Your preparedness and collaboration were also essential to achieving this success—it was a pleasure working with you!

Thank you for recommending our services and for choosing Cape Law. We’re here to support you anytime you need us in the future.

Kind regards,
Cape Law Team

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Rated 5 out of 5 stars

prompt and succint

polite, prompt, succinct and valuable 20 minutes.

December 12, 2024
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Reply from Cape Law PC

Dear Paul,

Thank you so much for your wonderful review! We're thrilled to know that your experience with us was polite, prompt, and valuable. Your kind words mean the world to our team, and we’re delighted we could provide meaningful support.

We truly appreciate you choosing Cape Law and look forward to assisting you again whenever you need us.

Warm regards,
Cape Law Team

Rated 1 out of 5 stars

Terrible experience

Terrible experience; platform never worked, and service was ultimately ineffective. Received call from small claims court explaining that they've had trouble with this company for years.

December 3, 2024
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Reply from Cape Law PC

Dear Jamielah,  

Thank you for sharing your experience. We’re sorry to hear that our services did not meet your expectations. We want to acknowledge that there were no mistakes made on our end. We immediately addressed your concerns and are glad we could provide clarity on the legalities and offer advice to help you pursue justice independently.  

While we respect differing opinions, the statement you referenced from one court clerk does not reflect our proven history of legitimacy and success. Our longstanding commitment to helping clients achieve justice is supported by our track record and the many cases we've successfully resolved.  

We wish you all the best as you move forward in your pursuit of justice.

Rated 5 out of 5 stars

Greatest way to file small claims…

Greatest way to file small claims lawsuit! They made the process so easy. Thank you!!

December 10, 2024
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Reply from Cape Law PC

Thank you, Wendy, for your fantastic review! 🌟 We're so glad to hear that we made filing your small claims lawsuit an easy and seamless process. Your kind words mean so much to us. Thank you for trusting Cape Law—we're always here to help!

Rated 5 out of 5 stars

Clear and Reliable

Francisco was clear, undertood my needs and recommend a fair solution.

December 9, 2024
Unprompted review
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Reply from Cape Law PC

Thank you so much, Jenny, for your wonderful feedback! We're thrilled to hear that Francisco provided you with clear guidance, understood your needs, and recommended a fair solution. Your satisfaction means the world to us, and we're grateful for the opportunity to assist you. Thank you for choosing Cape Law! 🌟

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Rated 5 out of 5 stars

Exceptional experience

Exceptional experience. The attorney was kind, empathetic, knowledgeable, and willing to help. Couldn't have been better!

December 6, 2024
Unprompted review
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Reply from Cape Law PC

Dear Meredith,

Thank you so much for your glowing review! We're absolutely thrilled to hear that your experience with our attorney was exceptional. Providing kind, empathetic, and knowledgeable assistance is exactly what we strive for, and it means the world to know we met your expectations.

Your kind words inspire us to continue delivering the best service possible. Should you need anything in the future, we're always here to help.

Warm regards,
The Cape Law Team

Rated 5 out of 5 stars

Very helpful and provided a clear path…

Very helpful and provided a clear path to move forward.

December 6, 2024
Unprompted review
Cape Law PC logo

Reply from Cape Law PC

Dear Stephen,

Thank you for your wonderful review! We're delighted to hear that you found our assistance helpful and that we could provide you with a clear path forward. Clarity and support are at the heart of what we do, and your feedback reassures us that we're achieving our goals.

It was our pleasure to assist you, and we truly appreciate your trust in us. Should you need further guidance, we’re always here to help.

Warm regards,
The Cape Law Team

Rated 2 out of 5 stars

Never heard thing back

November 8, 2024
Cape Law PC logo

Reply from Cape Law PC

Dear Mr. Hill,

Thank you for sharing your feedback. We’d like to address your concerns and clarify the situation. Our attorney followed up via email, providing detailed instructions and guidance regarding your matter. Additionally, we offered assistance to help resolve your dispute but did not receive any response or payment to proceed with those services.

If you wish to move forward with our assistance, please revisit our website, log into your personalized account, and select the service that meets your needs. Payment can also be completed securely through your account.

We remain committed to assisting you and wish you the best on your path to resolution.

Best regards,
Cape Law Team

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