You have to pay extra for sending back stuff that doesnt fit. Without something coming back to us, they say they havent received anything. Just a poor experience about Service for the customer. Never... See more
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Capezio is woefully stuck in the dark ages of internet marketing and customer service. I ordered a pair of full price ballet slippers and the next day they had a sitewide sale of 22% off and they said... See more
I was recently in search of a very specific pair of Tap Shoes, namely Capezio Roxy iridescent ones. Being unable to find them anywhere in the UK and as a last resort I called Capezio Europe and spoke... See more
Company replied
Terrible knowledge of own product and also of returns procedure. Always give good reviews on good companies but after taking advice from rep ordered and those shoes were way off in terms of size, then... See more
Company replied
Company details
Written by the company
Capezio is the trade name of Capezio Ballet Makers Inc. Ballet Makers Incorporated is dedicated to the performer in dance, theatre and recreation. We are committed to providing exceptional service to our customers with innovative, high-quality products and services, while continuously advancing market research and technologies. Our total commitment to performance has been our source of inspiration for over 100 years.
Contact info
Campus Road 1, 07512, Totowa, United Kingdom
- capezio.com
2.2
Poor
22 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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How else we could that later
How else we could that later ? I do not really want to get anything done being able on that much. Where else we need to get this all going for whatever reason ? I do see they also support disabled people which is pretty cool idea by itself anyway.
December 23, 2019
Unprompted review
Reply from Capezio
Dear Vladimir,
Thank you very much for sharing your thoughts with us! We're thrilled to hear that you're considering further engagement with our brand.
We're always looking for ways to improve and expand our offerings to meet the diverse needs of our customers.
Warm regards,
Capezio team
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