Capital Invest Reviews 83

TrustScore 1.5 out of 5

1.5

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Company details

  1. Financial Institution

Written by the company

We are result driven Strategists Normally we acknowledge traders’ multiple brokerage choices, respect our competitors, and always have them in mind. However, we believe that our broker offers traders a wide variety of benefits that many of our competitors may find hard to match.


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1.5

Bad

TrustScore 1.5 out of 5

83 reviews

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Rated 1 out of 5 stars

Best

They have provided a fake investing platform. It is evident that the platform has brought in some money. But as soon as you make an effort to leave, we deliberately fall short. This company is dishonest when it comes to withdrawals. Not the best location for trading and investing. I now regret not following my friends' advice to invest with the more respected and experienced platform "calmo" shub. They offer the best internet service at the moment.

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

I have a scam radar that always works.

I have a scam radar that always works.

Very pushy on the initial sale and clear that they are reading off a script with a very aggressive manager.

Their desperation made me hold and breathe. I said I was not interested but they called to get me in again.

Luckily I researched and found some negative comments too. I think it is just better to trade on any other platfor for now. It seems like the company agenda is to get investors, take their money and disappear.

As it is easier to do this sort of financial crime through blockchain where the real owner will never be found.

And response to your customer service auto reply - You are a liar and you will not investigate for SH!T.

:)

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

It all started so promising. Making trades making money. No point when, when you want to withdraw some money, they disappear. I dealt with someone working with her for nearly 2 months. Calls nearly every day going through which trades were the best for me to make money on. Great. The money went up good times. Then as soon as I asked about withdrawing some money for a holiday I had planned, yes no problem. Then that was it, I couldn't get in touch with her by phone, email, phone call,nothing. I sent her her a message saying I was going to report them to the fca. Her reply OK :)
AVOID AVOID AVOID
UPDATE.... Just got a message from who I was dealing with thanking me for the nice post on here, asking what I will do next. They really do not care.....

July 26, 2023
Unprompted review
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Rated 1 out of 5 stars

Scammers! Ignorant and petty, would not recommend

The advisor randomly stopped making contact without warning and when I messaged her that I didn't want to participate anymore and to close my account as I wanted to withdraw my funds, not only did she open a position without my permission which interfered with the withdrawal process, it was in an already failing market to eat up my money before I even got the chance to get it back. How disgusting that someone would do that just because I decided it wasn't for me! The live chat option is also non existent, I've waited weeks for a response from them also and nothing.

**UPDATE**
Thank you for your response but how do you propose to look into this matter if you don't have any of my details? A telephone call would be nice to start since you don't respond to emails or live chats and then maybe I can share the details with you. If you could provide me a telephone number so that I could contact you, that would be great!

2ND UPDATE
It's now October 2023 and this still hasn't been resolved and I still haven't been contacted.

July 4, 2023
Unprompted review
Capital Invest logo

Reply from Capital Invest

Dear Tanya Taylor,

Thank you for bringing this matter to our attention. We deeply apologise for the inconvenience and frustration you have experienced in dealing with our consultant and customer service team. We assure you that we are conducting a thorough investigation into this incident.

We understand the importance of open communication and respect your decisions as our valued customer. It is unacceptable that your request for account closure and withdrawal was not handled in a professional and timely manner. We sincerely apologise for any losses incurred as a result of unauthorised trading activity.

Rest assured, we intend to rectify the situation and prevent such cases from happening again. Our team will conduct interviews and take appropriate action to prevent similar incidents in the future. We understand how this has affected your trust in our platform and we intend to earn back your trust.

Trading is a truly responsible and sometimes risky business and we recognise the importance of providing a reliable and ethical service. Your case will be thoroughly investigated and we will endeavour to resolve the issue as soon as possible.

We appreciate your understanding and patience in this process. We stand ready to assist you and provide a satisfactory resolution to the problem.

Once again, we apologise for any inconvenience caused and assure you that we are committed to resolving all your concerns. We appreciate your business and intend to rectify the situation.

Sincerely,

Customer Support

Rated 4 out of 5 stars

uGH INTERFACE

uGH, capital-Invest YOUR PLATFORM'S INTERFACE IS TOTAL HEADACHE.

NAVIGATION MY PERSONAL ACCOUNT FEELS LIKE A LABYRINTH
BUT HEY, ACTUALLY IMPRESSION IS OK

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Wow Impressive platform

C I may need to work on their site colors, but I'm impressed by their extensive range of trading tools and assets. Overall, it leaves a positive impression.

June 12, 2023
Unprompted review
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Rated 1 out of 5 stars

Fraudulent and a scam - capital-invest.world

capital-invest.world and other variants of this site. You will be called by scam artist 1 who gets you to put down at least a minimum deposit via candlestickacademy.net
Then 2nd scam artist (refers to himself as a trader) gets to work.
You will not see that money again. This is not a post about a bad trade or anything like that. This has been posted to stop this happening to others that have seen their ads in social media. I have plenty of specific details if anyone is interested as well as being shared with the national fraud agency.

June 5, 2023
Unprompted review
Capital Invest logo

Reply from Capital Invest

Dear Harvey Said,

Thank you for bringing your concerns to our attention. We understand that you have had a negative experience, and we sympathize with your frustrations.

We take issues like this very seriously, as maintaining our customers' trust and satisfaction is of the utmost importance to us. In order to help you further and address your concerns appropriately, we ask for more information about your specific experience. Any details that you can provide will help us better understand the situation and find a solution.

It is important to note that trading involves risks, and it is very important that people exercise caution and do thorough research before working with any investment platform. We are committed to helping our clients and finding a satisfactory solution to any problems they encounter.

Once again, we appreciate your feedback and want to assure you that we take your concerns seriously. Please provide us with any additional information and we will do our best to help you with this issue.

Thank you for your understanding and cooperation.

Regards,

Customer Service

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