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Capital.com Reviews 14,396

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is consistently highlighted as exceptional, with many people appreciating the quick response times and the personalized, understanding approach. Consumers find the platform user-friendly and intuitive, noting the straightforward sign-up process and ease of navigation. However, some customers also noted occasional issues with slow waiting/loading times during fingerprint verification. A few people were dissatisfied with the repeated requests for documentation during verification, and some mentioned that customer service responses sometimes came from different agents, leading to a lack of continuity.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the support team for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's user-friendliness,... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction with the excellent,... See more

Response time

People report positive experiences with response times. Many customers praise the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Capital.com is an excellent helpful and approachable company. As soon as I joined the platform I was phoned and welcomed informed help was available. Message on a sunday evening expecting a reply over... See more

Company replied

Rated 5 out of 5 stars

I've joined Capital.com through TradingView which has a great integration with it. It offers configurable leverage that allows you to chose your level of risk. Has deep analysis documentation and... See more

Company replied

Rated 5 out of 5 stars

My millionth time here out of gratitude and gratefulness. Since day 1 the most supportive and helpful broker in the game. Whether you may have an issue with withdrawals, deposits, slippage or whatever... See more

Company replied

Rated 5 out of 5 stars

Very fast, very kind, and extremely professional. She demonstrated a level of support that truly reflects the standards of Capital.com. I believe anyone who receives her assistance will be satisfi... See more

Company replied


Company details

  1. Investment Service
  2. Alternative Financial Service
  3. Financial Institution
  4. Stock Broker

About Capital.com

Written by the company

Capital.com is one of the fastest-growing brokers in the industry,¹ with total client trading volumes surpassing $1.7 trillion in 2024.

We exist to help traders make better decisions, by giving them the tools and resources they need to trade with confidence. It’s a mission that’s won us² multiple awards from leading industry authorities, including:

  • BrokerChooser (Annual Awards, 2026) – ‘Best CFD broker’

  • ForexBrokers.com (Annual Awards, 2025) – Best in class for ‘Commissions and fees’, ‘Ease of use’, ‘TradingView’, ‘Crypto trading’*

  • TradingView (Annual Awards, 2025) – ‘Best Forex and CFD Broker in Middle East’

  • Good Money Guide – ‘Best Trading Account’

  • 2024 Online Money Awards – ‘Best Overall Trading Platform’


You can trade on more than 3,000 world-renowned markets with us, including commodities, indices, shares, cryptocurrencies,* and forex pairs.

We’re regulated by the Financial Conduct Authority, Securities Commission of The Bahamas, Cyprus Securities and Exchange Commission, Australian Securities and Investments Commission, and Securities and Commodities Authority.

*We don’t offer cryptocurrency trading in the UK.


More reasons why traders love Capital.com

    ✔️ User-friendly platform and mobile app

    ✔️ 24/7 client support

    ✔️ Fee-free deposits & withdrawals

    ✔️ Fast 0.014-second execution*

    ✔️ One-tap trading

    ✔️ Unlimited watchlists

*0.014 seconds average execution speed (internal server data, Jan–Oct 2025)

VISIT CAPITAL.COM


Any questions? Get in touch with our friendly team around the clock via live chat, WhatsApp, or by emailing support@capital.com.


App Store badge     google play badge

¹We were named ‘Fastest Growing Broker’ by ForexBrokers.com (Annual Awards, 2023)

²As a Group

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Depending on the company, between 62% - 81.31% of retail investor accounts lose money when trading CFDs with Capital.com Group. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

What the industry says about us¹

Written by the company

¹Information presented relates to Capital Com Group.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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Rated 5 out of 5 stars

I tried many kind of plateforms

I tried many kind of plateforms... Capital.com is the most userfriendly, easy, fast to use without extra fees or big spread. My broker there talk french, my language, I can have her to the phone any moment I want.
Super service.
And for my withdraw, super easy too! Less 24h I have my cash on my account.
I enjoy my trading everyday 😊

March 20, 2026
Capital.com logo

Reply from Capital.com

Hello,

It's wonderful to hear how user-friendly and efficient you find the platform! We're delighted that you appreciate the support in your preferred language and that your withdrawal experience has been so smooth. Your enjoyment of daily trading truly brightens our day!

Regards

Rated 1 out of 5 stars

Leverage issue

As an EEA resident, I was offered leverage of up to 1:500 while trading with Capital.com.

During this period I traded using the leverage provided on the platform and ultimately suffered losses

Under MiFID/ESMA rules, retail clients in the EU/EEA are normally limited to a maximum of 1:30 leverage. Anything above this raises serious questions about which regulatory protections applied to the account.

EU/EEA traders who used Capital.com between 2022–2025 should review the leverage that was applied to their trades.

March 21, 2025
Unprompted review
Capital.com logo

Reply from Capital.com

Hello,

Thank you for taking the time to rate us.

Leverage is applied in accordance with the regulatory framework governing the specific Capital.com entity with which an account is registered, as well as the applicable terms and conditions. 

If you would like your account to be reviewed, please contact our support team or email us at helpdesk@capital.com so this can be assessed in detail.

Best regards

Rated 5 out of 5 stars

Capital.com i will highly recommend…

Capital.com i will highly recommend this platform, specially their Customer support team absolutely fantastic!!! Love you guys ❤️

March 19, 2026
Capital.com logo

Reply from Capital.com

Hello,

It's wonderful to know you highly recommend us and appreciate our customer support team! Your enthusiasm means a lot to us, and we’re grateful for your kind words.

Regards

Rated 5 out of 5 stars

Very good Samuel Torrini!!!

Very, veey good assistant Samuel Torrini! He showed true professionalism in solving my problem. Thank you!

March 19, 2026
Unprompted review
Capital.com logo

Reply from Capital.com

Hello,

We’re delighted to hear about your experience with our assistant! Thank you for your feedback and for recognizing the professionalism in resolving your issue.

Regards

Rated 5 out of 5 stars

app loads super fast even yesterday

March 19, 2026
Unprompted review
Capital.com logo

Reply from Capital.com

Hello,

It's fantastic to hear that the loading speed is impressing you! We appreciate your feedback and are delighted that you're enjoying the performance.

Regards

Rated 5 out of 5 stars

Capital.com is a very professional…

Capital.com is a very professional exchange and its team are very cooperative and as Mr Adam assisted me with a very professional way and resolve my issues with a good way.thanks to Mr Adam and kristyan

March 18, 2026
Unprompted review
Capital.com logo

Reply from Capital.com

Hello, thank you for sharing your experience with us!

We're really pleased to hear that our team provided you with helpful and professional support, and that your issues were resolved to your satisfaction. Feedback like yours is a great motivation for the whole team to keep delivering the best service possible.

We look forward to being by your side on your trading journey.

Best regards,
Capital.com

Rated 5 out of 5 stars

very good and fast

very good and fast

March 19, 2025
Capital.com logo

Reply from Capital.com

Hello,

We appreciate your positive feedback and are glad you found the experience quick and effective! Your satisfaction means a lot to us, and we’re here to ensure you continue to have a great experience.

Regards

Rated 5 out of 5 stars

Good assistance at chat help

Good assistance at chat help

March 13, 2026
Capital.com logo

Reply from Capital.com

Hello,

It's wonderful to know that you had a positive experience with our chat assistance! Your feedback means a lot to us, and we are grateful for your support.

Regards

Rated 4 out of 5 stars

ease to follow market and cfd's

ease to follow market and cfd's
but the web experience is dificult to find the trade functions to put an order

March 18, 2026
Capital.com logo

Reply from Capital.com

Hello,

Thank you for taking the time to rate us. We appreciate you sharing this and will pass your comments on to the relevant team for review.

If you have any other suggestions on what we could do better or add to our platform to earn a 5-star review, we would love to hear them.

Kind regards,
Capital.com

Rated 5 out of 5 stars

Very professional and fast response…

Very professional and fast response from Ivan and Martin, it is so relief to have such a support in this time where everything is pushed towards AI.

Amazing 👍🏻

March 18, 2026
Unprompted review
Capital.com logo

Reply from Capital.com

Hello,

We truly appreciate your kind words about the support from the team! It's wonderful to hear that you found it professional and fast during these evolving times. Your feedback means a lot to us, and we’re grateful for your support!

Regards

Rated 5 out of 5 stars

Sziszkobacsi

Excellent platform and easy to use.

March 18, 2026
Capital.com logo

Reply from Capital.com

Hello,

We are very happy that you liked our platform! Thank you for your feedback. The satisfaction of our valued users like you is very important to us. We are always working to provide better service.

We hope to hear more about your experiences in the future!

Regards

Rated 4 out of 5 stars

I traded without any complications and…

I traded without any complications and difficulties. I will recommend company to my friends.

March 18, 2026
Capital.com logo

Reply from Capital.com

Hello! Thank you for sharing your experience! It's fantastic to hear that your trading journey was smooth and enjoyable. We truly appreciate your recommendation to friends. If there's anything we could do better or add to our platform to earn a 5-star review from you, please let us know. Your feedback is invaluable to us!

Rated 5 out of 5 stars

Experiences develop talent

Excellent experience

March 5, 2026
Capital.com logo

Reply from Capital.com

Hello,

We appreciate your fantastic feedback and are delighted to hear that you found the experience valuable! Your insights truly inspire us to continue improving and providing the best for our users.

Regards

Rated 5 out of 5 stars

My issue was well solved.

March 18, 2026
Unprompted review
Capital.com logo

Reply from Capital.com

Hello,

It's wonderful to know that your issue was resolved effectively! Thank you for taking the time to share your positive experience with us. Your feedback truly means a lot, and we’re here to help if you need anything else in the future.

Regards

Rated 5 out of 5 stars

Easy payment deposit and withdrawal

Easy payment deposit and withdrawal. Providing the analysis which helps us to oversight the market and plan accordingly.

March 18, 2026
Capital.com logo

Reply from Capital.com

Hello,

It's wonderful to hear that you find the payment processes straightforward and appreciate the analysis features! Your feedback truly highlights what we aim to provide, and we're glad it's enhancing your market experience.

Regards

Rated 5 out of 5 stars

Very good response

Very good response

March 15, 2026
Capital.com logo

Reply from Capital.com

Hello,

We truly appreciate your feedback and are glad to know you're satisfied with the responsiveness! Your support means a lot to us.

Regards

Rated 5 out of 5 stars

My millionth time here out of gratitude…

My millionth time here out of gratitude and gratefulness. Since day 1 the most supportive and helpful broker in the game. Whether you may have an issue with withdrawals, deposits, slippage or whatever, they will help you at the first instant they can unconditionally. Best in the game! Special mention for Angela from customer support. She goes out of the way to make you feel like home and help you in ways you couldn’t imagine. Big love and best wishes to capital.com and their amazing team.

March 18, 2026
Unprompted review
Capital.com logo

Reply from Capital.com

Hello,

We're truly thankful for your heartfelt feedback and continued support! It's fantastic to hear that our team, especially Angela, has made such a positive impact on your experience, and we're glad to be a reliable resource for you. Your kind words inspire us to keep up the good work!

Regards

Rated 5 out of 5 stars

Great great attention

Great great attention

March 17, 2026
Unprompted review
Capital.com logo

Reply from Capital.com

Hello,

We appreciate your kind words about the attention you've received! Your feedback is truly valued, and it motivates us to keep providing excellent service. Thank you for taking the time to share your experience with us.

Regards

Rated 4 out of 5 stars

Capital is easy to use and overview is…

Capital is easy to use and overview is great. You can buy and sell easily . There is no ai bot available to do for you.

March 17, 2026
Capital.com logo

Reply from Capital.com

Hello! We appreciate your positive feedback about the app's ease of use and overview! It's wonderful to hear that buying and selling is convenient for you. If there's anything we could do better or add to our platform to earn a 5-star review from you, please let us know. Thank you for sharing your experience!

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